Senior/Staff Site Reliability Engineer

OpenKrill; United States; On-site; USD 200,000 - 270,000; Full time

Benefits offered by this job

Inclusive team

Growth opportunities

Innovative culture

Hybrid & Remote Work

Competitive compensation

Job summary

Horizon3 is seeking a hands-on Senior or Staff Site Reliability Engineer to own the reliability strategy, operating model, and engineering-wide standards that support our NodeZero platform. You will set technical direction, lead high-impact initiatives, and establish scalable production services across distributed environments.

Responsibilities include aligning across Infrastructure, product, and security; defining SLIs/SLOs, error budgets, dashboards, and runbooks; and shaping incident

Qualifications

• Experience designing, operating, and troubleshooting large scale distributed systems in production environments.
• Reliability engineering, observability, incident management, and production operations knowledge.
• Experience establishing SLIs, SLOs, actionable alerts, observability, and service ownership.
• Backend development and automation to reduce toil and improve efficiency.
• Experience leading high-severity incidents and improving incident response programs.
• Excellent written and verbal communication for designs, runbooks, postmortems, and docs.

Responsibilities

• Own and evolve SRE strategy, operating model, and reliability standards aligned to business priorities.
• Lead cross-functional alignment to improve reliability and incident readiness.
• Define organization-wide service ownership, SLIs, SLOs, and error budgets.
• Drive adoption of observability standards across pipelines and platforms.
• Set dashboards, actionable alerting, runbooks, and escalation paths.
• Drive end-to-end complex cross-functional reliability initiatives.
• Raise the engineering-wide bar for incident management and on-call readiness.
• Shape the SRE function's growth, operating model, and tooling.
• Participate in a 24/7 on-call rotation and design a sustainable on-call model.

Skills

Distributed systems

Reliability engineering

Observability

Incident management

Service ownership

Communication skills

Tools

Datadog

New Relic

Grafana

AWS

Kubernetes

Terraform

Job description

Get to Know Us

Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox" security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

We are seeking a hands-on Senior OR Staff Site Reliability Engineer to own and evolve the reliability strategy, operating model, and engineering-wide standards supporting our platform. This is a foundational role for an experienced engineer who will set technical direction across teams, lead the highest-impact reliability initiatives, and establish the practices and systems that enable engineering to operate production services safely.

What You’ll Do

• Own and evolve the engineering-wide SRE strategy, operating model, and reliability standards, aligning them to customer impact, business priorities, and risk.
• Lead cross-functional alignment across Infrastructure, product, service, security, and business stakeholders to improve reliability, observability, incident response, and operational readiness across multiple teams.
• Establish an organization-wide approach to service ownership, meaningful SLIs and SLOs, and error budgets for critical customer paths and services.
• Define and drive adoption of observability standards across pipelines and platform components that report on service health, performance and operational risk.
• Set the standard for dashboards, actionable alerting, runbooks, and escalation paths.
• Drive end to end complex cross-functional reliability initiatives.
• Set and raise the engineering wide bar for incident management, incident command, on-call health, post-incident learning, and recovery readiness.
• Shape the technical direction, operationable model, and growth path of the SRE function.
• Participate in a 24/7 on-call rotation and help design an on-call model that is sustainable, appropriately staffed, and continuously improved.

What You’ll Bring

• Experience designing, operating, and troubleshooting large scale distributed systems in production environments.
• Deep knowledge of reliability engineering, observability, incident management, and production operations, with demonstrated ability to turn that knowledge into standards and practices adopted by others
• Experience in establishing SLIs, SLOs, actionable alerts, observability, and service ownership.
• Backend experience building backend systems and automation that reduce optional toil, strengthen safeguards, and operational efficiency.
• Experience in leading high severity incidents and improving incident response programs.
• Excellent written and verbal communication skills including technical designs, runbooks, postmortems, and operational documentation.

Required Tech Stack Experience

• Python and Terraform (Infrastructure as Code), or equivalent automation and infrastructure-as-code tools.
• Experience with Observability tools such as Datadog, New Relic, Grafana, or equivalent platforms.
• Experience operating production services in AWS and Kubernetes
• Experience with CI/CD pipelines such as Gitlab CI, ArgoCD, or GitOps workflows..

TRAVEL REQUIRED

We are a fully remote company, and this job may require up to 10% of travel to be successful. Travel primarily consists of team off-sites and in-person project kick-offs.

Perks of Horizon3

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
• Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.

Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

• Base salary range: $199,750 - $270,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.
• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.

You Belong Here

Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.