Senior Staff Product Manager, Workflow Efficiency

Ironclad; New York (NY); On-site; USD 250,000 - 270,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and/

Dependent coverage options

Parental leave policies

Time off & wellbeing stipends

Mental health support

Pre-tax commuter benefits

401(k) with employer match

Team events

UK benefits on UK postings

Job summary

Ironclad is seeking a Sr. Staff Product Manager to lead the Workflow Efficiency effort, owning strategy and execution for major workflow problems across thousands of users from attorneys to procurement specialists.

You will shape the product, define success metrics, and drive reliability in approvals, task management, and AI-powered experiences. You will partner with Engineering, Design, Data, AI, Legal, Customer Success, Sales, and executives to move quickly from discovery to strategy to

Qualifications

• 7+ years of product management experience in a technically complex area.
• Evidence of shipping customer-facing products from discovery through launch.
• Experience with enterprise SaaS, workflow apps, approvals, and task management.
• Real-world experience with AI-enabled workflows and LLM-based systems.
• Fluency with APIs, data models, event-driven architectures, and related tooling.
• Strong quantitative judgment and ability to define metrics and feedback loops.

Responsibilities

• Own product strategy, roadmap, and success metrics for major workflow initiatives.
• Lead evolution of workflow roles, tasks, and approval state for reliability.
• Design and build AI agents to streamline workflow execution and approvals.
• Develop front-end experiences to help users track and complete tasks.
• Improve data quality and explainability of approval history and cycle times.
• Influence across Engineering, Design, Data, AI, and GTM for alignment.

Skills

Product management

UX understanding

Enterprise SaaS

AI & LLMs

APIs

Metrics & data

Cross-functional leadership

Tools

APIs

Event-driven systems

Workflow engines

Platform dependencies

Job description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

About This Role

The Workflow Efficiency team owns the core workflow experience for 100,000s of Ironclad users, from attorneys to procurement specialists. This team helps users move contracts through the process with speed, clarity, and control. Specifically, the team builds the systems and UI for workflow roles and assignments, approvals, notifications, workflow activity and intelligence, document and signature-packet actions, and the underlying data that makes approval history, cycle time, and process performance trustworthy. The team’s northstar metric is reducing the time it takes for a contract to go from intake to signature.

We are looking for a Sr. Staff Product Manager to help lead this critical product area. You will own strategy and execution across some of Ironclad’s most consequential workflow problems: making approval state reliable, helping users understand who needs to do what and when, reducing unnecessary administrative work, and enabling business users to work autonomously within appropriate guardrails.

This is a high-impact role for a product leader who can move comfortably between customer discovery, product strategy, detailed requirements, technical architecture, and cross-functional execution. You will partner closely with Engineering, Design, Data, AI, Legal experts, Customer Success, Sales, and executive stakeholders.

Responsibilities

• Own the strategy and the quality. Create the product strategy, roadmap, and success metrics for major Workflow Efficiency initiatives.
• Evolve workflow capabilities. Lead the evolution of workflow roles, tasks, assignments, and approval state into a reliable foundation for customer-facing functionality, reporting, and AI-powered experiences.
• Expand AI functionality. Design and build AI agents to streamline workflow execution and reduce the need for human approvals and reviews
• Build and ideate on front-end user experiences. Enable Ironclad users to efficiently track the work they need to complete throughout the contracting lifecycle. Define experiences that help users understand dependencies, track internal turns, and identify what is blocking a contract from moving forward.
• Focus on data quality. Make workflow activity and intelligence more actionable by surfacing the context users need to take the next step without leaving their flow of work. Improve approval data accuracy and explainability so customers can trust approval history, cycle-time metrics, and the status of work in flight.
• Lead through influence. Make consequential technical calls and align engineering, design, data, executives, and partners around clear decisions and accountable execution.

Qualifications

• 7+ years of product management experience, including several years of staff-level ownership of a technically complex product area.
• A solid track record of shipping customer-facing products from discovery through launch and iteration. Strong UX understanding and appreciation is essential.
• Experience with enterprise SaaS, workflow products, approvals, task management, collaboration systems, or other products where state, permissions, and routing matter.
• Real world experience with LLM-based systems and AI-assisted workflow experiences.
• Fluency with APIs, data models, event-driven systems, workflow engines, and platform dependencies.
• Strong quantitative judgment and experience defining metrics, instrumentation, and feedback loops to evaluate product quality and business impact.
• Excellent customer empathy, written communication, and ability to make complex ideas clear to diverse audiences.
• Demonstrated ability to lead through influence across Engineering, Design, Data, AI, GTM, and executive stakeholders.
• Comfort operating in ambiguity, making principled tradeoffs, and maintaining momentum across a broad and evolving product surface area.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at
• UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation Range: $250K - $270K