Senior Staff Product Manager, Authentication

Intuit Inc.; Mountain View (CA); On-site; USD 205,000 - 278,000; Full time

Job summary

Intuit is seeking a Principal Product Manager for the Identity Platform in Mountain View to lead Authentication, Verified Identity Network, and Identity Proofing, delivering scalable, secure experiences for consumers, merchants and developers. You will own product strategy and roadmap, partnering with engineering and data teams to drive KPI-driven decisions in a high-growth SaaS environment.

This role emphasizes customer empathy, collaboration, and the ability to translate workflows into

Qualifications

• Define and lead product vision, strategy, and multi-year roadmaps for large-scale IAM platforms.
• Deep expertise in identity, authentication, and security concepts (OAuth/OpenID, MFA, ID Proofing).
• 10+ years in platform product management for identity/developer-focused SaaS products.
• Collaborate with engineering and architecture leads on SaaS design and security tradeoffs.
• Define KPIs/OKRs and use data (telemetry, A/B tests, market data) to prioritize work.
• Identify opportunities to embed AI/ML to improve identity workflows and efficiency.
• End-to-end lifecycle management from ideation to GTM and iterations at scale.
• Cross-functional leadership across Eng, Design, Research, Marketing, Sales, Support.
• Partner with customers/partners to understand identity-related pain points.

Responsibilities

• Own identity products for Consumers, Merchants, and Developers across ecosystems.
• Gather requirements for software products and define multi-year roadmaps.
• Deliver scalable, secure services with fast time-to-market and agility.
• Develop mobile components and native/WEB identity experiences for partners.
• Balance ownership, funding, and maintenance of identity software components.
• Engage with customers to ensure proper use and adoption of products.
• Analyze end-user problems and market trends to guide strategy.
• Define and track KPIs to measure product success and impact.
• Lead cross-functional programs and influence stakeholders across the organization.
• Collaborate with data scientists to integrate ML/AI into identity solutions.

Skills

IAM Vision & Strategy

Identity & Authentication

Platform Product Management

Technical Acumen

Data-Driven Decision Making

AI/ML Applications

End-to-End Lifecycle

Cross-Functional Leadership

Stakeholder Management

Customer-Focused Identity

Tools

SQL

Kusto

PowerBI

Job description

Identity is at the center of enabling Intuit's ecosystem vision and Intuit’s mission of 'Powering Prosperity around the World.'.
If you’re passionate about transforming people's lives and building platforms at scale, we would love to have you join our team as a Principal Product Manager for the Intuit Identity Platform. As a Principal Product Manager driving Authentication, Verified Identity Network, and Identity Proofing, you will empower all Intuit users to easily yet securely access their accounts and safeguard sensitive workflows. We are looking for creative candidates who love solving complex problems by delving into user experience data, translating real-life workflows and defining high scale services. Our team thrives on collaboration and we're looking for team members with deep technical understanding, customer empathy, and creative grit, as well as a track record of building strong business partnerships and delivering impactful results.

Responsibilities

• Building Identity products and solutions that power and ensure exceptional experiences for the ecosystem of Consumers, Merchants and Developers;

• Driving requirements gathering for software products, services and experiences globally;

• Delivering world-class services that power internal and external stakeholders, driving capabilities, products, solutions and experiences with low cost, low time to market and increased agility;

• Delivering mobile software components and services in the Identity space as part of the Consumer organization to enable the company and Strategic Partners to rapidly build, iterate and refine mobile experiences via mobile, web and native software components;

• Participating in conversations about ownership, funding, creating, and managing and maintaining software components, including a demonstrated ability to think holistically about the products that should be built to support the business;

• Working with customers to ensure correct use of products and solutions;

• Understanding end user problems as well as competitive and market trends in the Identity space;

• Defining and measuring key metrics and Key Performance Indicators for Identity product’s long-term success;

• Managing software products through the full life cycle, from writing detailed product requirements to defining multi-year roadmap;

• Delivering high quality technology products/services in a very high growth environment where priorities and structures shift rapidly;

• Working in a team environment as an individual contributor with good skills to influence team members that include engineers, user experience designers, lawyers etc. among others; and

• Engaging with engineering and data scientists to build machine learning and artificial intelligence models to build identity/login products.

Qualifications

• Product Strategy & Vision (IAM Domain): Proven ability to define and lead product vision, strategy, and multi-year roadmaps specifically for complex, large-scale Identity and Access Management (IAM) platform capabilities (including Authentication, B2B Identity, Consumer Identity).

• Identity & Authentication Expertise: Deep technical and functional understanding of identity, authentication, and security concepts, including practical experience with Federated Identity, Single Sign-On (SSO), Multi-Factor Authentication (MFA), ID Proofing, and industry standards (such as OpenID Connect/OAuth, FIDO, NIST 800-63 frameworks).

• Platform Product Management (Scale): Minimum 10 years of experience designing, delivering, and managing world-class platform products/systems (especially identity or developer-focused platforms) used by multiple downstream applications or customers in a large-scale SaaS environment.

• Technical Acumen & Architecture Partnership: Demonstrable technical depth enabling effective partnership with senior engineering and architecture leads on SaaS architecture, API design, and technical tradeoff decisions for building secure, scalable identity services. (Evidence: prior technical roles, leading technical PM roles).

• Data-Driven Decision Making & Analytics: Proven experience defining success metrics (KPIs, OKRs) for platform products and utilizing a data-driven approach (including analysis of user telemetry, A/B testing results, market data) to prioritize requirements, make product decisions, influence stakeholders, and deliver measurable business/customer outcomes. Experience with relevant data tools (e.g., SQL, Kusto, PowerBI, building dashboards).

• AI/ML Application: Experience identifying opportunities for and integrating AI/ML capabilities into products or workflows to solve customer problems or improve efficiency (e.g., AI for code completion, insights, or workflow automation).

• End-to-End Product Lifecycle Management: Expertise managing the full product lifecycle from ideation, defining MVP, driving execution with cross-functional teams (Eng, Design, Research, Marketing, Sales, Support), launching (GTM strategy), and iterating products to significant scale.

• Complex Program Management & Cross-Functional Leadership: Demonstrated success managing complex program deliverables across multiple dependent teams and influencing across organizational boundaries in a matrix environment.

• Stakeholder Management & Communication: Excellent collaboration skills and proven ability to communicate complex technical concepts and strategic plans effectively to diverse audiences, from engineering teams to senior executives and external partners.

• Customer-Focused Approach (Identity Context): Track record of working closely with customers (enterprise and/or consumer) and partners to understand pain points related to identity/authentication, gathering insights, and applying a customer-focused approach to strategy and prioritization.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
Mountain View $205,500 - $278,000