Senior/Staff Product Manager, Ambient

Commure; United States; Hybrid; USD 140,000 - 200,000; Full time

Job summary

Commure is building the AI Operating System for healthcare, delivering ambient AI, intelligent agents, and autonomous RCM across 60+ EHRs. We are hiring a Senior or Staff Product Manager to own end-to-end Ambient experiences in large health systems.

You will work directly with clinicians, engineers, and informatics teams, shaping workflows in exam rooms and documentation, with 4 days in Mountain View, CA, in a hybrid setup.

Qualifications

• 5+ years of Product Management experience in B2B SaaS, enterprise software, or healthcare tech.
• Proven ability in discovery, prioritization, roadmapping and shipping in a fast-paced environment.
• Technical fluency to discuss APIs and integrations with engineers.
• Structured user-research approach; able to synthesize findings into actions.
• Clear writing and communication; strong PRDs and stakeholder alignment.
• Comfort with ambiguity and excitement to shape the role.

Responsibilities

• Own your product areas end-to-end from discovery through delivery.
• Spend time with providers in exam rooms to surface pain points.
• Shape the Ambient AI to support clinicians' workflows.
• Own health system relationships and ensure integrations fit operations.
• Define and drive OKRs; use signals to prioritize and justify building.
• Translate complexity into clear direction across engineering, clinical, and business teams.

Skills

Product Management

Discovery & Prioritization

Roadmapping

Shipping in fast-paced env

Technical fluency (APIs & integrations

User research

Clear writing & stakeholder updates

Ambiguity tolerance

Curiosity about AI

Healthcare industry knowledge

Job description

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the Role

As a Senior or Staff Product Manager on the Ambient team, you'll drive and own meaningful product surfaces end-to-end, from the first conversation with a health system through what's live in their exam rooms.

This is a builder role. You'll shape what Ambient AI looks like for some of the largest health systems in the country, working directly alongside clinicians, engineers, and clinical informatics teams. The decisions you make will show up in how providers experience their workday. That gap between what you ship and what clinicians actually feel is short here.

This is a hybrid role that requires 4 days in our Mountain View, CA office.

What You'll Do

• Own your product areas end-to-end. Drive features from discovery through delivery. Scope requirements, align engineering, manage QA, and track outcomes after launch. You own the full cycle, not just the spec.

• Spend real time with providers. Get into exam rooms, shadow clinical workflows, and understand the friction firsthand. Surface real pain points, validate before building, and carry the provider's perspective into every product decision.

• Shape the next generation of Ambient AI. This isn't incremental improvement. You'll be building workflows that change how clinicians document, interact with their tools, and reclaim time in their day. From ambient documentation to end-to-end clinical automation, the roadmap is yours to influence.

• Own health system relationships. Understand integration requirements deeply, navigate the stakeholders on the customer side, and make sure what we ship fits into how they actually operate.

• Define and drive your metrics. Set clear OKRs for your product areas. Use quantitative and qualitative signals to prioritize, demonstrate impact, and make the case for what to build next.

• Translate complexity into clear direction. You'll work across engineering, clinical, and business stakeholders. You don't need to write code, but you need to understand how integrations work, read technical constraints, and communicate across all of these audiences without losing anything.

What You Have

• 5+ years of Product Management experience at a B2B SaaS, enterprise software, or healthcare technology company

• Strong fundamentals across discovery, prioritization, roadmapping, and shipping in a fast-paced environment

• Technical fluency. You can understand how APIs and integrations work, have substantive conversations with engineers, and read technical documentation without needing a translator

• A structured approach to user research. You know how to run studies, synthesize findings, and turn insights into prioritized action

• Clear writing and communication. Sharp PRDs, crisp stakeholder updates, and the ability to align people with competing priorities

• Comfort with ambiguity and genuine excitement about shaping what this role becomes

• Curiosity about AI and where it's headed, especially in clinical and voice contexts

Nice to Have

• Familiarity with healthcare interoperability standards such as HL7 or FHIR

• Clinical background or time spent working alongside providers

• Consumer product experience — a sense for building products that end users love, not just ones that clear enterprise procurement checklists

• Prior experience managing or mentoring other PMs or cross-functional teams

• Exposure to AI/ML or ambient voice products

Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.