Senior Staff Platform Engineer

Hims & Hers; United States; Remoto; USD 180.000 - 350.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous PTO

Full healthcare

401(k) plan with match

Remote-first work

Competitive compensation

Employee discounts

Utility stipend

HSA/FSA options

Descrizione del lavoro

Hims & Hers is seeking a Senior Staff Platform Engineer to set technical direction for our platform. You will own architecture for cross-org infrastructure initiatives and be the reference for design decisions across teams.

You’ll drive Istio-based service mesh rollout, multi-region resilience, and AI-powered catalog tooling while remaining hands-on in critical code paths and tooling. You will mentor staff engineers and shape long-term platform patterns with broad organizational impact.

Competenze

• 12+ years in Platform, Infrastructure, DevOps, or SRE with cross-team ownership.
• Deep Kubernetes/EKS, Istio service mesh, and IaC (Terraform) at meaningful scale.
• Experience mentoring Staff engineers and shaping how a broader org approaches system design, not just your team.
• Proven ability to lead multi-quarter, cross-org programs such as service mesh rollouts and multi-region resilience.

Mansioni

• Own architecture for cross-org infrastructure initiatives.
• Lead Istio mesh rollout and multi-region resilience work.
• Mentor senior engineers and set platform patterns across teams.
• Debug production incidents in distributed, multi-hop systems and drive incident response excellence.

Conoscenze

Kubernetes/EKS

Istio service mesh

Infrastructure as Code

Go

Python

TypeScript

Java

Mentoring staff engineers

Cross-org leadership

Production incident debugging

Strumenti

Terraform

CI/CD tooling

Cloud platforms (AWS/Azure/GCP)

Descrizione del lavoro

• We’re looking for a Senior Staff Platform Engineer to set technical direction for our platform, not just build within it. This is the most senior IC role on the team: you’ll own architecture for our most consequential, cross-org infrastructure initiatives, and be the person other senior and staff engineers look to when a design decision needs to hold up across every team that depends on it
• Recent and current flagship work at this level includes leading the Istio service mesh rollout as single-threaded owner across the entire organization; shaping the architecture behind our Multi-Region Resilience Program; and owning the technical direction of our AI-enriched Service Catalog
• You’ll operate at the intersection of deep technical execution and org-wide influence, staying hands-on in critical code and infrastructure paths while setting the patterns other teams build on
• Own group-critical platform initiatives: Take single-threaded ownership of multi-quarter, cross-org programs — service mesh adoption across independent clusters and business units, multi-region resilience strategy, and foundational platform initiatives. Align systems and abstractions to long-term organizational strategy
• Set direction others build on: Define the architectural patterns, golden paths, and platform primitives (Istio mTLS/traffic policy, AI agent golden paths, MCP-backed service APIs) that other engineers implement against. Create shared components that improve delivery consistency across teams rather than one-off solutions per squad
• Lead through hands-on technical excellence: Stay deeply engaged in the hardest parts of the systems you own — debugging production incidents at the mesh layer, hardening migration tooling, resolving cross-team architectural conflicts — earning credibility through visible, high-quality technical work rather than through title alone
• Drive execution across organizational boundaries: Coordinate rollouts that depend on multiple engineering orgs contributing resources on a schedule (e.g., a named engineering champion per business unit for a service mesh migration). Anticipate systemic blockers — resourcing gaps, conflicting migration sequencing, environment drift between staging and production — and resolve them before they stall the program
• Own testing infrastructure strategy end-to-end: Serve as DRI for how engineering teams validate changes before production, spanning iteration environments, pre-prod confidence gates, and multi-service validation for cross-service changes
• Mentor Staff and Senior engineers: Coach engineers below you on system design, migration strategy, and how to navigate ambiguity in cross-team initiatives. Raise the technical bar of the org by example, not just by review
• Drive org-wide reduction of technical debt and cost: Lead large-scale infrastructure consolidations and migrations (CI/CD platform changes, artifact registry modernization, dependency upgrades) end-to-end, with the rollout discipline, cost modeling, and stakeholder communication that a multi-hundred-repo change demands
• Establish the metrics that prove platform investment works: Define and drive adoption of the leading indicators — adoption rate, incident trends, cost trajectory, developer sentiment — that let leadership see platform work as a business asset, not overhead

Benefits

• Generous PTO: Take the time you need, when you need it - including generous parental leave
• Full healthcare: High-coverage medical, dental & vision coverage for individuals and families
• Retirement planning: Take advantage of our 401(k) plan including contribution matching
• Work from anywhere: We are a remote-first company, so you can work from anywhere you like in the uS
• Robust compensation: We offer competitive salary bands and stock options
• Employee discount: Employees can take advantage of product discounts
• Utility stipend: A extra $75 each month to cover extra cell phone, internet, or data usage
• Spending accounts: Options for additional HSA and FSA plans to help toward healthcare costs

A demonstrated ability to influence without direct authority — driving alignment across engineering orgs that don’t report to you, and building the kind of technical credibility that makes other senior engineers want to build on your patterns rather than route around themDeep, production-proven expertise in Kubernetes/EKS, service mesh (Istio strongly preferred — mTLS, traffic shaping, sidecar architecture, multi-cluster rollout), and Infrastructure-as-Code (Terraform or similar) at meaningful scaleExperience mentoring Staff-level engineers and shaping how a broader engineering org approaches system design, not just your immediate teamExperience debugging and resolving production incidents in distributed, multi-hop systems (e.g., proxy/sidecar-layer failures, cross-service auth issues, environment-specific config drift between staging and production)12+ years in Platform, Infrastructure, DevOps, or SRE roles, including demonstrated ownership of at least one initiative that spanned multiple teams or business units, not just a single team’s roadmapProficiency in at least one of Go, Python, TypeScript, or Java, with the judgment to know when to write code yourself versus when to set direction and delegateA track record of leading complex, multi-quarter technical programs from architecture through execution — including the ability to produce the kind of cost/risk analysis and phased proposal that secures leadership buy-in and fundingWe are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you’re excited about this role, we encourage you to apply—even if you’re not sure if your background or experience is a perfect matchExperience with AI-native platform tooling: agentic tooling, MCP-backed APIs and golden paths for deploying AI agents in productionA track record of driving large-scale cost or infrastructure consolidation initiatives (CI/CD platform migrations, cloud cost optimization, vendor consolidation) with measurable business impactExperience with multi-region or high-availability architecture, including RPO/RTO planning and per-journey SLO definitionComfortable authoring RFCs and leadership-facing technical proposals and presenting them directly to senior engineering leadership