Senior Staff Lead Site Reliability Engineer

Shield AI; San Mateo (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Excellent Medical Coverage

Stock Benefits

401K Matching

Flexible Work Hours

Onsite Gym

Job summary

Hivemind is seeking an experienced SRE Lead to establish and mature the reliability practices across our cloud infrastructure and platform services. You will collaborate with Cloud Engineering and product teams to define reliability targets, improve observability, and ensure production systems can be operated and recovered predictably.

This is a deeply technical, hands-on role focused on leading incident response, root-cause analysis, and building automation to reduce manual work while driving a

Qualifications

• 7+ years of experience in SRE, software engineering, or related fields.

Responsibilities

• Establish and mature the SRE function across cloud infrastructure and platform services.

Skills

SRE leadership

Incident response

Observability

Automation

Python/Go

Kubernetes

Cloud environments (AWS)

Infrastructure as Code

Monitoring and logging

Capacity planning

Tools

Kubernetes

AWS

Terraform

Python

Go

Job description

• Hivemind is looking for an experienced SRE lead to help drive the establishment of our SRE function
• As the SRE lead, you will establish and mature the reliability practices used across our cloud infrastructure and platform services
• You will work with Cloud Engineering and product teams to define reliability targets, improve observability, and ensure that production systems can be operated and recovered predictably
• This is a deeply technical, hands-on role
• You will investigate complex failures, improve the systems and tooling used to operate our platforms, and turn lessons from incidents into engineering improvements
• You will provide technical leadership for reliability engineering, helping teams adopt practices that improve system health without adding unnecessary process
• You will act as a thought-leader and mentor within the Cloud Engineering and Reliability teams to level up teammates and encourage building with a reliability-first mindset
• Define and implement SLIs, SLOs, and other measures of service reliability
• Build and improve monitoring, alerting, logging, and tracing for infrastructure and platform services
• Lead technical response to complex incidents and drive root-cause analysis through resolution
• Identify recurring failure modes and work with engineering teams to eliminate them
• Improve system resilience through automation, testing, capacity planning, and failure recovery
• Develop tooling and automation that reduces manual operational work
• Partner with product and platform teams to incorporate reliability requirements into system design
• Establish incident response practices that improve detection, diagnosis, communication, and recovery
• Mentor product engineers and drive adoption of strong reliability and operational practices
• Mentor teammates in SRE and Cloud Engineering
• Define and manage short-and-long term SRE roadmap, distributing work across teammates

Benefits

• Excellent Medical Coverage
• Mental Health Employee Assistance Program
• Paid Parental Leave
• Pet Insurance
• Flexible Work Hours
• Onsite Gym (DC)
• Gym Discount (San Diego)
• Free Parking
• Competitive Compensation
• Stock Benefits
• 401K Services and Match

• Experience leading and executing on technical vision of a team over multi-quarter timelines
• Ability to diagnose complex failures across applications, infrastructure, networking, and dependent services
• Experience with infrastructure-as-code and automated infrastructure provisioning
• Experience supporting containerized applications and distributed systems
• Experience designing and operating infrastructure in AWS or another major cloud environment
• 7+ years of experience in SRE, software engineering, infrastructure engineering, or related fields
• Experience leading incident response and root-cause analysis across engineering teams
• Experience implementing SLIs, SLOs, monitoring, alerting, and incident response practices
• Experience developing operational tooling or automation using Python, Go, or a similar language
• Experience operating production services with defined availability and reliability requirements
• Experience establishing or maturing an SRE function within an engineering organization
• Experience with Kubernetes and cloud-native observability systems
• Experience with capacity planning, performance analysis, and cloud cost management
• Experience operating systems in regulated or compliance-driven environments
• Background supporting shared infrastructure across multiple products or engineering organizations
• Experience with building roadmaps in ticket systems
• Experience acting as a mentor for other engineers