Senior SRE: 24/7 GPU & Kubernetes Reliability

Nvidia Corporation in; Austin (TX); On-site; USD 208,000 - 334,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA's Compute Infrastructure Support (CIS) team seeks a Service Reliability Engineer for finance systems. You will maintain high availability for on-prem and cloud services, supporting global operations and incident response.

You will manage 24/7 follow-the-sun support, optimize Kubernetes and GPU workloads, drive automation, and collaborate with multi-functional teams to deliver reliable, scalable AI infrastructure.

Qualifications

• Advanced hands-on experience with Kubernetes, SLURM, and large-scale cluster management.
• Familiarity with GPU hardware and HPC environments.
• Proficiency with observability and incident management tools (Grafana, OpenTelemetry, PagerDuty, JIRA).
• Experience with Cloud platforms (AWS, Azure, GCP) is a plus; strong preference for on-prem expertise.
• Highly motivated with strong communication skills and ability to work with multi-functional teams.

Responsibilities

• Operate within a 24/7 follow-the-sun support model across continents with a US-based manager.
• Monitor and manage production GPU and Kubernetes environments for high availability and performance.
• Analyze logs, metrics, and system behavior to diagnose issues and implement resolutions.
• Develop predictive automated support routines to prevent production issues.
• Improve automation by integrating incident analysis into auto-healing and break-fix solutions.
• Perform comprehensive systems, network, and security monitoring tasks.
• Coordinate with domain experts and service owners to resolve complex issues efficiently.
• Continuously improve service quality and operational processes based on incident feedback.
• Foster strong communication to coordinate incident resolution across teams.
• Deliver outstanding customer focus and ensure clients feel supported throughout interactions.

Skills

Kubernetes

SLURM

Cluster management

GPU hardware

Linux admin

Python

Ansible

Shell scripting

Git

Container orchestration

Education

BS in CS

Tools

Grafana

OpenTelemetry

PagerDuty

JIRA

AWS

Azure

GCP

On-prem

Job description

NVIDIA's Compute Infrastructure Support (CIS) team seeks a Service Reliability Engineer for finance systems. You will maintain high availability for on-prem and cloud services, supporting global operations and incident response.

You will manage 24/7 follow-the-sun support, optimize Kubernetes and GPU workloads, drive automation, and collaborate with multi-functional teams to deliver reliable, scalable AI infrastructure.