Senior SRE

banyansoftware; United States; Remote; USD 130,000 - 165,000; Full time

Benefits offered by this job

Remote role (US/Canada)

Job summary

BanyanSoftware is seeking a Senior Site Reliability Engineer who will own operational excellence for a portfolio of modernized, distributed SaaS apps across multiple clouds. It is a hands-on, code-intensive role focused on IaC and AI-driven automation to reduce toil at scale.

Responsibilities include on-call coverage for containerized production apps, expanding observability tooling, Disaster Recovery planning, incident response, and building CI/CD pipelines with Terraform and GitHub Actions

Qualifications

• 5-7 years of progressive experience in software engineering or SRE focusing on operating distributed systems.
• Proficient coding in Python, JavaScript, or Go with APIs, authentication, parallelization, and data transformation.
• Hands-on experience with Docker and Kubernetes for scalable distributed systems.
• Production Terraform experience with modules at scale.
• Operational experience with AWS and/or Azure services.
• Deep CI/CD background with GitHub Actions or GitLab CI and DevSecOps in workflows.
• Experience operating highly available production systems with logging, troubleshooting, and tracing.

Responsibilities

• Participate in rotating on-call coverage for containerized production applications across multiple business units.
• Maintain and extend observability tooling (monitoring, logging, tracing).
• Develop, test, and execute disaster recovery and business continuity procedures.
• Respond to security incidents by following runbooks and coordinating remediation.
• Build and operate IaC (Terraform) and CI/CD pipelines (GitHub Actions, GitLab CI).
• Design and operate AI agents that automate SRE tasks within a DevSecOps practice.
• Act as a technical escalation point for infrastructure, network, and automation issues.

Skills

Python

JavaScript

Go

DevSecOps

Distributed systems

Tools

Docker

Kubernetes

Terraform

GitHub Actions

GitLab CI

Job description

Role overview

The Senior SRE owns operational excellence for a portfolio of modernized, distributed SaaS applications running across multiple cloud environments. Working as part of a team that provides round-the-clock coverage, the role blends Tier 1 reliability engineering, observability, disaster recovery, and security incident response on AWS and Azure. It is a hands-on, code-intensive position that leans on Infrastructure-as-Code and AI-driven automation to reduce toil at scale.

Responsibilities

• Participate in rotating on-call coverage for containerized production applications across multiple business units, ensuring continuous availability and rapid response
• Maintain and extend observability tooling (monitoring, logging, tracing) to detect degradation early and shorten mean-time-to-detect and mean-time-to-resolve
• Develop, test, and execute disaster recovery and business continuity procedures for cyber, infrastructure, or geographic disruptions
• Respond to security incidents against SaaS platforms by following established runbooks and coordinating remediation
• Build and operate Infrastructure-as-Code (Terraform) and CI/CD pipelines (GitHub Actions, GitLab CI) to automate deployments and reduce manual work
• Design and operate AI agents that automate SRE tasks such as triage, detection, and remediation within a DevSecOps practice
• Act as a technical escalation point, applying strong analytical skills to resolve infrastructure, network, and automation issues across distributed multi-tenant SaaS environments

Requirements

• 5-7 years of progressive experience in software engineering and/or site reliability engineering, focused on operating distributed systems
• Deep coding expertise in Python, JavaScript, or Go, including APIs, authentication, parallelization, triggering, and data transformation
• Strong hands-on experience with container technologies (Docker, Kubernetes) supporting highly scalable and resilient distributed systems
• Production Terraform experience working with modules at scale
• Operational experience with AWS (for example EC2, Lambda, EKS, S3, RDS) and/or Azure (such as Container Apps, AKS, Container Storage)
• Deep CI/CD background with GitHub Actions or GitLab CI and a track record of embedding DevSecOps practices into operational workflows
• Experience operating highly available production systems with application-level logging, troubleshooting, and tracing tools

Nice to have

• Hands-on experience building or operating AI agents that automate SRE tasks and incident response
• Familiarity with security incident response procedures and runbook-driven operations

Benefits and work setup

• Remote role open to candidates based in the United States or Canada
• US salary band of approximately USD 130,000-165,000 and Canada band of CAD 120,000-145,000, excluding annual bonus and equity where applicable
• Compensation varies based on market conditions, location, job-related skills, and experience