Senior Specialist, T2 / Target2 Payment Operations

Remote; San Francisco (CA); Hybrid; USD 78,000 - 123,000; Full time

Benefits offered by this job

Stock options

Work & Swim program

Work in the EU

Hybrid work across Europe

Job summary

Finom seeks a hands-on Payment Operations lead for TARGET2, owning end-to-end operational design, validation in UAT, and cutover to direct participation. You will be the operational contact for T2 and partner banks.

You’ll collaborate with Product and Engineering, coordinate with Eurosystem, DNB, SWIFT, and regulators, manage migrations, incident handling, reconciliation, and BAU stability, while ensuring customer-facing processes remain uninterrupted.

Qualifications

• Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including GUI and U2A/A2A actions.
• 2–3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst).
• Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging.
• Experience writing SOPs and controls, or ability to pick it up quickly.
• Comfort working with regulators, partners and technical teams.
• Enough ownership to make sign-off and escalation decisions with support from the team.
• Fluent English.

Responsibilities

• Own core payment processes: SCT / SCT Inst recalls, investigations, SWIFT enquiries, missing funds, rejects and refunds.
• Run the T2 platform day to day: GUI (U2A/A2A), maintain reference data, four-eyes controls.
• Manage the migration: move traffic to direct participation with traceable BNPP path.
• Cover reconciliation and liquidity: link to the reconciliation team for funding/defunding.
• Handle incidents and contingency: escalation routes with DNB, FIS and TARGET procedures.
• Coordinate with Eurosystem, DNB, SWIFT/NEXI, FIS and banks; align platform behavior with Product/Engineering.

Skills

T2 / TARGET Services

Payment operations

Fluent English

SOPs & controls

Regulators liaison

Cross-functional collaboration

SWIFT / ISO 20022 messaging

GUI I/U2A/A2A actions

Regulatory coordination

Tools

T2 GUI (U2A/A2A)

CRDM reference-data maintenance

Job description

About Finom

Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.

We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.

Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We’re actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.

At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

The role

We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks.

What you’ll do

• Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds.

• Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split.

• Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired.

• Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury).

• Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach.

• Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave.

What success looks like

• Every direct-participation process has an owner, documented procedures, and passing UAT evidence.

• The migration causes no impact on customers, and Customer Support has clear guidance.

• After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency.

What we’re looking for

• Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions

• Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst)

• Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging

• Experience writing SOPs and controls, or the ability to pick it up quickly

• Comfort working with regulators, partners and technical teams

• Enough ownership to make sign-off and escalation decisions with support from the team

• Fluent English

Nice to have

• Experience with CRDM reference-data maintenance

• Involvement in a direct-participation onboarding or sponsor-bank migration

• Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes

What You Will Get In Return

• Make a genuine impact on the product

• Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

• Work in the EU

• Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.

• Become a stock options holder

• Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.

• Receive unwavering support and care

• Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.

• Work & Swim program

• Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.

Equal Opportunity Statement

At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.