Senior Specialist Solutions Architect - Agentic AI, AGS Specialist Solutions Architects

Amazon Web Services (AWS); Austin (TX); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. in Austin, Texas, seeks a Senior Generative AI & ML Specialist Solutions Architect to lead 1:many webinars and workshops, design AI/ML solutions on AWS, and influence customers at scale with deep technical expertise.

The role blends customer engagement with hands-on proof-of-concept work and thought leadership across the AMERICAS. You will mentor peers, collaborate with SAs, Sales, and service teams, and craft architectures that leverage SageMaker, Bedrock, and other

Qualifications

• 8+ years of experience in technology domains (software, cloud, systems).
• 3+ years design/implementation in applications/infrastructures.
• 10+ years IT development/consulting in software/Internet.
• Bachelor's degree in CS, engineering, math or equivalent.
• Knowledge of software development tools & methodologies; experience with cloud services.

Responsibilities

• Educate and influence customers at scale with deep technical knowledge via webinars, workshops, blogs, and GitHub solutions.
• Engage with senior engineers, architects, and executives to understand pain points and influence architecture decisions.
• Design solutions using AWS AI/ML services like SageMaker, Bedrock, and related tools.
• Be an expert in ML concepts: fine tuning, LLMs, MLOps, prompt engineering, security for AI agents.
• Build POCs for Agentic AI/ML applications based on customer needs.
• Partner with SAs, Sales, and service teams to accelerate adoption and revenue in the AMERICAS.
• Lead thought leadership through blogs, whitepapers, and public speaking events.

Skills

8+ years experience

3+ years design/implementation

10+ years IT development

Software development tools

AWS services experience

Education

Bachelor's degree in CS/Engineering/Math

Tools

GitHub

SageMaker

Job description

AWS Global Sales (AGS) drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support for Agentic AI/ML use cases.

Are you a customer-obsessed builder passionate about helping customers achieve their full potential in the AI/ML space? Do you have the business acumen and technical pre‑sales expertise to help customers evaluate, design, and adopt AWS as their strategic platform for Agentic AI and ML workloads? Do you like to think big, innovate and simplify Agentic AI & ML solutions? Do you enjoy sharing thought leadership via AWS blogs, open source solutions in GitHub, and drive scaled adoption via 1:many webinars and workshops for customers? Join the AI/ML Specialists Solution Architect team as a Senior Generative AI & ML Specialist Solutions Architect - a senior individual contributor role requiring deep technical expertise, customer engagement at developer and executive level, and deliver impactful technical thought leadership in 1:many webinars and workshops with excellent public speaking skills.

Key job responsibilities

• Educate and Influence customers at scale (expect 60% of time) with deep technical knowledge, thought leadership, and excellent communication skills via 1:many webinars, hands‑on workshops, AWS blogs, solutions in GitHub that help customers accelerate building / enhancing their Agentic AI applications.
• In 1:1 customer engagements, engage with senior engineers, architects, product leaders, data scientists, and executives at strategic enterprise customers to understand their pain points & requirements and influence architectural decisions.
• Design solutions that make the best use of the AWS cloud platform and AWS AI/ML Services including SageMaker, Amazon Bedrock, Amazon AgentCore, Kiro, Amazon Rekognition, Amazon Transcribe, Amazon Quick, Amazon Personalize, and other AI/ML services.
• Be an expert in various ML and AI applied concepts such as model fine tuning, ML Ops, LLMs, RAG, prompt engineering, token & latency optimization, Agent evaluations, AI governance, MCP servers, context engineering & optimization, security & safety for AI agents, loop engineering, etc.
• Build rapid proof‑of‑concepts for Agentic AI and ML applications based on customer needs and requirements.
• Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment in the AMERICAS for the above mentioned AWS services.
• Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, whitepapers, reference architectures and public‑speaking events such as AWS Summit, AWS re:Invent, etc.
• Act as a technical liaison between customers and the Amazon Bedrock or other AWS service teams to provide customer driven product improvement feedback.
• Advise senior technical and executive stakeholders on architectural trade‑offs, risks, and long‑term strategy.
• Develop and support an AWS internal community of GenAI related subject matter experts in the AMERICAS.

A day in the life

• Lead an architecture and best practices discussion on security, safety, costs, latency, accuracy aspects on AI applications
• Rapidly develop proof of concept (POC) or demo with hours for an upcoming customer conversation to earn their trust
• Contribute to AWS blog
• Test a new AWS service feature before it's released to customers
• Provide a detailed data driven feedback to AWS services team for product feature enhancements
• Create slides & demo for webinar
• Create a hands‑on workshop involving multiple AI & ML services, network, storage, database, and analytics services
• Lead, orchestrate, and deliver a 1‑many webinar and workshop.
• Engage with business and technical leaders and developers in a 1‑2 day experience based acceleration event with customer
• Work closely with sales team, demand generation team to drive registrations, attendees to a webinar / workshop and/or followup after an event.
• Provide weekly market and customer insights that could eventually become part of monthly business review with AWS service and sales leaders
• Propose your ideas by writing a 1‑pager document and seek feedback from peers and leaders
• Mentor, hire & develop the best people on technical and leadership skills
• Go above and beyond the job by, for example, developing agentic skills and automation that help reduce manual processes and improve team productivity

About The Team

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our specialist solution architecture team for AI/ML dives deep into AI/ML space and empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer‑first approach is how we built the world's most adopted cloud. Join us and help us grow.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience
• Bachelor's degree in computer science, engineering, mathematics or equivalent
• Knowledge of software development tools and methodologies
• Experience with AWS services or other cloud offerings

Preferred Qualifications

• Experience working with end user or developer communities
• Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 153,600.00 - 207,800.00 USD annually

USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually

USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually

USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually

USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually

USA, MA, Boston - 153,600.00 - 207,800.00 USD annually

USA, NY, New York - 169,000.00 - 228,600.00 USD annually

USA, TX, Austin - 153,600.00 - 207,800.00 USD annually

USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually

USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Company

Amazon Web Services, Inc.