Senior Specialist, Outsource Payroll (ADP RUN)

Baker Tilly Vantagen, LLC; United States; Remote; USD 55,000 - 92,000; Full time

Job summary

Baker Tilly is hiring a Payroll Specialist in the United States to manage client payrolls end-to-end, ensure data accuracy, and deliver timely, compliant payroll services. You will consult with clients, support implementation activities, and train users on payroll processes while maintaining confidentiality and high service standards.

The role requires 3+ years of payroll experience, familiarity with ADP RUN, and strong communication skills.

Qualifications

• 3 yrs relevant payroll experience required.
• Bachelor’s degree or experience in lieu of degree.
• CPP preferred.
• Experience with ADP RUN software and implementation experience.
• Working knowledge of Outlook and Microsoft Office Suite.
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.

Responsibilities

• Client Service & Deliverables: Ensure payroll information accuracy, resolve discrepancies, and process payrolls timely.
• Prepare reports of employee earnings, taxes, deductions, and employer’s contribution.
• Establish strong client relationships by consulting on payroll matters.
• Maintain confidential employee data and precise communication.
• Provide technical software support to clients and identify out of scope work.
• Identify opportunities to expand services to clients.
• Implementation & Technology: Support implementation team and interview clients to gather needs.
• Manage new client implementations ensuring timely completion and satisfaction.
• Train clients on payroll processes as necessary.
• Individual and Team Development: mentor new hires and share knowledge.
• Research and maintenance: stay updated on ADP platforms and laws.

Skills

Payroll experience

Client service

Communication skills

Attention to detail

Time management

ADP RUN software

Outlook

Microsoft Office Suite

Education

Bachelor's degree or experience in lieu of degree

CPP preferred

Tools

ADP RUN

Microsoft Office

Job description

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, SanFrancisco, LosAngeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Codeof Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, tradingasBaker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000professionals and a combined worldwide revenue of $5.2billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e‑mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency (\"search firm\") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

JobDescription

Responsibilities

• Client Service & Deliverables
  • Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
  • Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
  • Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment
• Client Service
  • Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
  • Maintain confidence of employee data by keeping all information confidential
  • Accurately convey detailed information in both written and verbal format
  • Provide technical software support to clients
  • Identify and accurately capture out of scope work
  • Identify new opportunities to expand services to clients
• Implementation & Technology
  • Be an additional resource to the implementation team when needed
  • Interview clients to gain understanding of payroll needs
  • Manage new client implementation projects, ensuring timely completion and client satisfaction
  • Train clients on payroll processes as necessary
• Individual and Team Development
  • Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes
  • Provide honest feedback to new hires/less experienced staff in a timely manner
  • Help build team capabilities and knowledge by sharing insights and lessons learned
• Research and maintenance
  • Research and maintain product knowledge on ADP software platforms
  • Maintain current knowledge of local, state, and federal practices and laws

Qualifications

• 3 yrs relevant payroll experience required
• Bachelor’s degree or experience in lieu of degree
• CPP preferred
• Experience with ADP RUN software and implementation experience
• Working knowledge of Outlook and Microsoft Office Suite
• Highly detail oriented and focused on accuracy
• Strong organization and time management skills
• Strong adaptability and multi-tasking skills
• Ability to effectively work in a deadline driven environment serving multiple clients
• Ability to provide exceptional client service
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels
• Ability to learn new technology and processes quickly
• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate

The pay range for this position is $55,000 to $91,500. This range represents a good‑faith and reasonable estimate of the compensation the firm expects to pay for this position at the time of posting. Actual compensation will depend on a variety of relevant factors, including an applicant’s skills, experience, qualifications, professional certifications, work arrangements, geographic location, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range, and compensation decisions depend on the facts and circumstances of each case. Baker Tilly offers a compensation and benefits package to eligible employees.

If you have a special request or need that requires accommodations to fully participate in interviewing or onboarding, please submit your request using the “Contact Us” feature on our Careers page. A member of our People Solutions team will follow up with you to discuss your specific needs.