Senior Specialist, Marketing Operations

ICU Medical Inc; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

ICU Medical is seeking a Specialist, Marketing Operations to support planning, coordination, and execution of Marketing Communications projects. The role focuses on improving operational efficiency through structured intake, workflow management, and reporting to enhance visibility and accountability.

You will collaborate with internal stakeholders and cross-functional teams to ensure projects are clearly defined, prioritized, and delivered on time.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field from an accredited college or university.
• Minimum of 3 years of experience in marketing operations, project coordination, project management, or related environment within an in-house Marketing Communications or corporate marketing team.
• Familiarity with project management platforms such as Workfront, Wrike, Asana, Monday.com, or Smartsheet.
• Understanding of marketing production workflows, including creative development, digital marketing, content, and promotional materials.
• Experience documenting workflows, developing process improvements, or supporting marketing technology tools.

Responsibilities

• Coordinate Marketing Communications projects from intake through development, review, approval, and completion.
• Define project scope, deliverables, timelines, milestones, and stakeholder responsibilities.
• Maintain project plans, dashboards, and status reports to provide visibility into project progress, priorities, resource needs, risks, and deadlines.
• Monitor project progress and proactively communicate updates, risks, competing priorities, and potential delays.
• Coordinate assignments and deliverables across creative, content, digital, and other Marketing Communications functions.
• Identify workflow bottlenecks and recommend process improvements that increase efficiency and accountability.
• Support the adoption and optimization of marketing technology and project management platforms.
• Perform other duties as assigned.

Skills

Verbal and written communication

Project coordination

Time management

Collaboration and customer service

Judgment and decision making

Independent work

Excel/Word/PowerPoint/Outlook

Project management platforms

Education

Bachelor’s degree in Marketing/Communication/Business Admin

Tools

Workfront

Wrike

Asana

Monday.com

Smartsheet

Job description

Position Summary

The Specialist, Marketing Operations supports the planning, coordination, and execution of Marketing Communications projects and initiatives. This project management role focuses on improving operational efficiency through structured project intake, workflow management, resource coordination, project tracking, and process improvement. Working collaboratively with internal stakeholders and cross-functional teams, the specialist helps ensure projects are clearly defined, appropriately prioritized, and delivered on time. The position also maintains standardized processes and reporting to improve visibility, accountability, and overall Marketing Communications team effectiveness.

Essential Duties & Responsibilities

• Coordinate Marketing Communications projects from intake through development, review, approval, and completion.
• Define project scope, deliverables, timelines, milestones, and stakeholder responsibilities.
• Maintain project plans, dashboards, and status reports to provide visibility into project progress, priorities, resource needs, risks, and deadlines.
• Monitor project progress and proactively communicate updates, risks, competing priorities, and potential delays.
• Coordinate assignments and deliverables across creative, content, digital, and other Marketing Communications functions.
• Identify workflow bottlenecks and recommend process improvements that increase efficiency and accountability.
• Support the adoption and optimization of marketing technology and project management platforms.
• Perform other duties as assigned.

Knowledge & Skills

• Excellent verbal and written communication skills.
• Strong project coordination, organization, and time-management skills.
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
• Strong collaboration and customer service skills, with the ability to work effectively across functions.
• Sound judgment and decision-making skills.
• Ability to work independently with minimal supervision.
• Proficiency in Excel, Word, PowerPoint, and Outlook.
• Familiarity with project management and workflow-management platforms.

Minimum Qualifications, Education & Experience

• Must be at least 18 years of age.
• Bachelor’s degree in Communication, Marketing, Business Administration, or a related field from an accredited college or university.
• Minimum of 3 years of experience in marketing operations, project coordination, project management, or related environment within an in-house Marketing Communications or corporate marketing team.
• Familiarity with project management platforms such as Workfront, Wrike, Asana, Monday.com, or Smartsheet.
• Understanding of marketing production workflows, including creative development, digital marketing, content, and promotional materials.
• Experience documenting workflows, developing process improvements, or supporting marketing technology tools.

Work Environment

• This is largely a sedentary role.
• This job operates in a professional office environment and routinely uses standard office equipment.
• Typically requires travel less than 5% of the time.

ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.

With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.

We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you:

• Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
• The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
• IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
• Significant US IV solutions manufacturing and supply capabilities.

This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York.

ICU Medical EEO Statement:

ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.

If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at [e-mail]. We are committed to providing equal access and opportunities for all candidates.

ICU Medical EEO Policy Statement

Know Your Rights: Workplace Discrimination is Illegal Poster

ICU Medical CCAA Notice to Job Applicants