Senior Specialist, Field Engineering

L3Harris Technologies; Carlsbad (CA); On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) match

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies is hiring a Senior Specialist, Field Service Engineering in Carlsbad, CA. This role focuses on customer-facing technical integration, demonstrations, training, and post-delivery support for MIDS products on aircraft and vehicles.

Frequent travel is required to customer facilities and events. Responsibilities include on-site integration, demonstrations, training, RFI responses, and documentation, with strict adherence to export and security requirements.

Qualifications

• Bachelor’s degree required or higher with 6+ years of relevant experience; graduate degree with 4+ years preferred.
• In lieu of a degree, a minimum of 10 years of related experience qualifies.
• Excellent communication and documentation skills are essential for customer engagements.

Responsibilities

• Lead on-site integration of MIDS products onto customer platforms, configure and validate performance.
• Plan and execute demonstrations and customer events, including setup and briefing.
• Provide customer training on MIDS products and basic troubleshooting.

Skills

Field service

Customer integration

Documentation

Communication

Export review workflows

Education

Bachelor’s degree in Electrical Engineering, Computer Science, Systems/Network Engineering, or related field

Graduate degree with 4+ years experience

10 years experience in lieu of degree

Tools

RF test equipment

Spectrum analyzers

Signal generators

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Description:

Job Title: Senior Specialist, Field Service Engineering

Job Code: 42554

Job Location: Carlsbad, CA

Job Schedule: 9/80: Employees work 9 out of every 14 days- totaling 80 hours worked- and have every other Friday off

Job Summary:

The Sr. Specialist, Field Service Engineering provides customer-facing technical integration, demonstration, training, and post‑delivery support for the MIDS (JTRS/LVT) product line. This role partners with platform integrators, program management, engineering, and MRO/production teams to install, configure, test, and validate radios on aircraft, ground vehicles, and maritime platforms. The position requires frequent travel, hands‑on work with systems and test equipment, and the ability to translate technical details for customers while maintaining compliance with export, security, and facility access requirements.

Essential Responsibilities:

• Lead and support on‑site integration of MIDS products onto customer platforms; configure, test, and validate system performance against integration requirements.
• Plan and execute demonstrations (trade shows, customer events) including setup, operation, troubleshooting, and customer briefing.
• Provide customer training (curriculum prep and delivery) on MIDS products, operational employment, and basic troubleshooting.
• Respond to customer RFIs covering hardware/software configuration, ICD interpretation, and integration workflows; maintain clear documentation of responses.
• Conduct internal system testing and validation of software builds and configurations prior to customer delivery.
• Support production and MRO activities (e.g., technical inquiries, NPI handoffs, depot troubleshooting) and maintain accurate equipment/inventory status.
• Maintain and update technical documentation (procedures, test plans, integration notes) and support export review and markings with Global Trade.
• Partner with Program Management and Contracts to align integration schedules, access requirements, and delivery commitments.
• Travel up to 50% to customer facilities and events; comply with site access and safety requirements.
• Maintain proficiency with RF test equipment and basic spectrum analysis for link validation and troubleshooting.
• Ability to obtain and maintain a DoD Secret clearance and access to U.S. Government/customer facilities.

Qualifications:

• Bachelor’s degree in electrical engineering, Computer Science, Systems/Network Engineering, or related field with 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Preferred Qualifications:

• Minimum of 4 years prior experience in field service, customer integration, or product support for mission systems.
• Ability to meet physical requirements (lifting/positioning per role standards) and travel up to 50%.
• Hands‑on experience with Link 16 / Tactical Data Link systems and radio products (MIDS JTRS, MIDS LVT, STT, BATS‑D).
• Familiarity with ICDs, platform interface integration, basic RF concepts and test equipment (spectrum analyzers, signal generators).
• Strong documentation skills (procedures, test plans, reports) and experience with export review workflows.
• Experience supporting production/depot and cross‑functional teams across Program Management, Engineering, and Operations.
• Excellent communication skills for customer engagements and training delivery.

In compliance with pay transparency requirements, the salary range for this role in California is $88,000 - $164,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Benefits:

• L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer.

L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.