Senior Specialist - Employee Relations (Remote)

United Airlines; Chicago (IL); On-site; USD 81,795 - 106,602; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Flight privileges

Job summary

A major airline company is seeking a Senior Specialist in Employee Relations to manage and investigate employee relations cases. Responsibilities include conducting thorough investigations into workplace misconduct and overseeing the case management tool. The ideal candidate should have solid experience in HR or related fields and excellent analytical skills. This role offers competitive compensation and benefits, fostering a collaborative work environment.

Qualifications

• 2 years of experience in Employee Relations, HR, or Corporate Law.
• Skilled in gathering and analyzing information while maintaining confidentiality.
• Proficient in case management and conducting workplace investigations.

Responsibilities

• Manage and assign employee relations cases via the case management tool.
• Conduct thorough and objective investigations into behavioral misconduct.
• Schedule and manage Discipline Review Panel meetings.

Skills

Employee Relations

Human Resources

Analytical Skills

Case Management

Investigative Skills

Tools

Navex

Convercent

Case IQ

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Minimum Qualifications

• 2 years of Employee Relations, Human Resources, Labor Relations, Corporate Law or Investigative experience
• Up to 15% travel as needed
• Skilled in gathering and analyzing information through documentation review, interviews and data collection, while maintaining confidentiality and procedural integrity
• Experience fostering a collaborative, inclusive environment by working with diverse stakeholders to build trust and rapport across all levels of the organization
• Proficient in case management, including intake, documentation, tracking and timely resolution of employee concerns
• Experience conducting thorough and objective workplace investigations into behavioral misconduct and policy violations
• Ability to proactively identify and assess issues impacting case management and investigations
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

Preferred Qualifications

• Proficiency in case management tools (Navex, Convercent, Case IQ, etc.)

Job Description

About the job: The Senior Specialist – Employee Relations role is responsible for managing and assigning employee relations cases via our case management tool and conducts thorough, objective investigations into behavioral misconduct and workplace concerns. The individual in this position will hold case management responsibilities, provide support on our Discipline Review Panel / Corrective Action Committee cases, and lead company investigations.

Core Accountabilities / Key Responsibilities

• Responsible for all case entry and assignments within our case management tool. Ensures all data is accurate and assigned to appropriate ER Manager or Performance Coach within the timelines outlined within the SOP
• Responsible for scheduling, packet creation and management of the Discipline Review Panel and Corrective Action Committee meetings
• Applies knowledge of policies and guidelines to conduct thorough and impartial investigations
• Responsible for timely intake, researching the allegation, developing an investigation plan, conducting effective interviews and data collection, completing a written report, and communicating an appropriate summary to relevant parties
• Uses prescribed guidelines when assigning cases, managing Discipline Review Panel / Corrective Action Committee matters and conducting investigations

Compensation and Benefits

The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k), and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]