Senior Specialist, Contracts & Claims

Experis Technology Group; Fort Mill (SC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Experis Technology Group is seeking a seasoned contract professional to review, draft, and negotiate transportation contracts and related documents. You will coordinate with carriers, internal stakeholders, and the Ross Legal Department to finalize outputs and ensure policy compliance.

The role emphasizes attention to detail, strong communication, and effective intake and records management. Hybrid work option and cross-functional project support are expected.

Qualifications

• Transportation experience required.
• B.A. degree or equivalent work experience.
• Paralegal or equivalent experience; paralegal certificate a plus.
• Minimum 5–8 years experience in contract management.
• Experience with reviewing, drafting, and handling contracts.
• Knowledge of transportation contracts and related provisions.
• Excellent organization skills and attention to detail.
• Strong verbal and written communication skills.
• Team-oriented with potential supervisory experience.
• Strong analytical ability and Office suite proficiency.

Responsibilities

• Review, analyze, and draft contracts and redlines.
• Support negotiation of contract terms with carriers/providers.
• Assist with contract templates and intake processes.
• Maintain contract templates and cross-functional approvals.
• Support contract finalization, including signatures and electronic workflows.
• Maintain Excel log of contract requests and reports.
• Upload contracts into database and support records management.
• Collaborate with various departments on procurement projects.

Skills

Contract management

Legal contracting

Transportation contracts

Written communication

Team collaboration

Analytical skills

Office proficiency

Education

B.A. degree or equivalent

Tools

RMS

RDM

TMS

RDW

MicroStrategy

Microsoft Access

Excel

PowerPoint

Job description

GENERAL PURPOSE:

Briefly summarize the overall purpose of the position. This is a short explanation of the job’s primary purpose and functions.

The key functions of this position are reviewing, drafting, and processing a variety of transportation contracts, including amendments, addendums, non-disclosure agreements, event agreements, statements of work, to support the corporation’s logistic management teams. The individual will assess incoming contract requests for completeness, and review, draft, and support negotiation of contract documents and interact with internal business stakeholders and vendors or their representatives, as directed. All these tasks will be completed with Ross Legal Department review of final outputs.

ESSENTIAL FUNCTIONS:

List the core duties or tasks that are fundamental to the performance of the job. This section provides detailed information about the job’s tasks, duties, responsibilities, tool and equipment uses. Define the purpose, function and the result to be accomplished. Duties and responsibilities should be listed in order of their importance, occurrence, or time requirements.

Contract review, analysis and drafting

• Review and analyze contracts and redlines
• Draft and redline contracts and provide written and oral recommendations to legal and business requestors as directed
• Support negotiation of contract terms with carriers/providers or their representatives as necessary
• Support periodic updates to and distribute contract templates
• Assist business stakeholders with contract finalization support including signature authority, electronic signatures, counterpart signatures, etc.
• Track required cross functional approvals required per Ross policy

Contract in-take

• Maintain Excel log of incoming contract requests
• Assess internal contract review requests and complete initial intake checklist for contract requests
• Provide appropriate contract templates to business stakeholders
• Communicate department processes to business stakeholders and contract requestors

Contract Projects

• Upload contracts into database
• Prepare contract reports
• Support records management program
• Support other Ross teams with projects and other assignments as needed

Claims

• Oversee claims process from gathering information, to filing, to recovery.
• Collaboratively work with A/P, DCs, Transportation Ops, Merchants, Carriers, Insurance Providers and Inventory Control to investigate and recover claims. Investigation requires multiple systems knowledge and research to include RMS, RDM, TMS, RDW Micro-strategy and Carrier websites.
• Systemically file claims documentation and recover funds to offset loss through existing tools Access and Excel.
• Recommend settlements internally and as authorized negotiate settlements on behalf of the company.
• Collaborate with Inventory Control and Risk Management on possible claims.
• Follow up on open claims for payment status.

Process Management & Administration:

• Monitor Accounts Payable research of unit receipts using RDM, MERA and physical BOLs.
• Filing and long-term storage of BOLs must meet all internal and external audit standards.
• Responsible for the maintenance of standard operating procedures and workflows for all job duties within the Procurement support group.
• Special projects as needed by the Transportation Procurement Director and Procurement Managers.

COMPETENCIES:

• Integrity & Trust
• Written Communication
• Action Oriented
• Listening
• Priority Setting
• Time Management

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Transportation experience required
• B.A. degree or equivalent work experience
• Paralegal or equivalent experience required; paralegal certificate a plus
• Minimum 5-8 years experience in contract management
• Experience with reviewing, drafting, and handling contracts
• Knowledge of transportation contracts, best practices and implications / objectives / ramifications of contractual provisions
• Excellent organization skills, with a passion for details
• Excellent verbal and written communication skills
• Ability to work well in a team environment; supervisory experience is a plus
• Excellent interpersonal skills and ability to effectively work and coordinate with a variety of internal and external contacts
• Strong analytical skills
• Strong knowledge of Office (Outlook, Word, Excel and PowerPoint)

PHYSICAL REQUIREMENTS/ADA:

Please include any additional physical requirements below the standard requirements (including any travel, lifting, pushing, or pulling)

• Job requires ability to work in an office environment, primarily on a computer.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.
• This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.