Senior Solutions Engineer, Commercial

Showcify, Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

ClickUp is seeking a Senior Solutions Engineer to join our remote US team. You will partner with Sales and Success to lead technical discovery, deliver tailored demos, and align integrations and AI-enabled workflows with customer needs.

You’ll design proof-of-value work, translate stakeholder requirements into actionable recommendations, and support technical validation across opportunities with cross-functional teams.

Qualifications

• Experience in a customer-facing technical role such as pre-sales or solutions engineering.
• Ability to lead technical discovery and live demos with business and technical stakeholders.
• Translate ambiguous problems into structured, actionable recommendations.
• Comfort discussing APIs, integrations, data flows, and change-management with customers.
• Strong presentation and executive communication skills.

Responsibilities

• Partner with Sales and Success to lead technical discovery and tailored demos.
• Show how ClickUp, integrations, and AI-enabled workflows map to customer needs.
• Design proof-of-value work to validate product fit and business impact.
• Translate stakeholder requirements into clear solution recommendations.
• Support technical validation in live opportunities including integration talks and data considerations.
• Build reports and demo environments reflecting real customer use cases.
• Stay current on product capabilities and communicate new features to customers.
• Collaborate with Account Executives, Customer Success, Product and Engineering to remove blockers.

Skills

Customer-facing role

Lead technical discovery

Solution conversations

Executive communication

APIs and integrations

Technical storytelling

Multi-stakeholder management

Tools

APIs

Integration platforms

Web services

Job description

Confirmed · 9h ago Senior Remote Visa not specified Posted 1d ago

Disclosed on the employer’s own listing.

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.

At ClickUp, we’re building an AI-powered workspace that brings tasks, docs, chat, and AI-enabled workflows together so teams can spend less time switching tools and more time making progress. Our mission is to make the world more productive. Within Solutions Engineering & Customer Enablement, this role connects complex customer needs to practical product solutions, helping prospects and customers evaluate how ClickUp can support their workflows and business goals.

As a customer-facing technical partner to Sales and Success, you’ll lead discovery, shape solution strategy, and turn technical questions into clear next steps. You’ll help customers see what’s possible with ClickUp while keeping recommendations grounded in real workflows, integration needs, and adoption considerations.

Mission

Help prospects and customers understand how ClickUp can solve meaningful workflow and productivity challenges through strong technical discovery, practical solution design, and credible guidance throughout the buying journey.

What You’ll Accomplish

Partner with Sales and Success to lead technical discovery, deliver tailored demos, and show how ClickUp, integrations, and AI-enabled workflows map to customer needs.

Design and lead proof-of-value or proof-of-concept work so buyers can validate product fit, adoption potential, and business impact.

Translate stakeholder requirements into clear solution recommendations, including workflow design, reporting approaches, and lightweight technical architecture.

Support technical validation in live opportunities, including integration discussions, data migration considerations, security and process questions, and RFP responses.

Build custom reports, dashboards, and demo environments that reflect real customer use cases and make the platform concrete and credible.

Stay current on product capabilities and releases so you can explain solutions accurately and connect new features to customer needs.

Work with Account Executives, Customer Success, Product, and Engineering to remove blockers and improve the customer experience.

Required Qualifications

Experience in a customer-facing technical role in software, such as pre-sales, solutions engineering, sales engineering, technical consulting, implementation, or a closely related path.

Demonstrated ability to lead technical discovery, live demos, and solution conversations with business and technical stakeholders.

Ability to turn ambiguous customer problems into structured recommendations, persuasive narratives, and practical next steps.

Comfort discussing APIs, integrations, automation, data flows, and change-management considerations in clear, customer-friendly language.

Strong presentation and executive communication skills, with the ability to influence technical and non-technical audiences.

Consultative, outcomes-oriented judgment that balances technical depth with commercial urgency.

Ability to manage multiple customer opportunities and priorities with ownership, adaptability, and clear follow-through.

Preferred Qualifications

Experience supporting complex B2B SaaS evaluations with multiple stakeholders and proof-of-value work.

Familiarity with workflow, collaboration, productivity, CRM, support, or automation platforms.

Hands‑on experience with integration platforms, web services, APIs, or adjacent solution‑design tools.

Experience with business process mapping, value‑based selling, and technical storytelling.

Exposure to AI-enabled product workflows and the ability to explain their practical customer value.

Location & Travel

This U.S.-aligned role supports AMER customers and internal partners and requires effective collaboration across U.S. business hours.

This role is fully remote within the United States.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an @ clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [e-mail].

AI Processing Notice

ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at [e-mail].

Employer-sourced description · source: jobs.ashbyhq.com · captured 9h ago

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