Senior Solutions Engineer

Rippling, Inc.; Indianapolis (IN); Remote; USD 140,000 - 180,000; Full time

Benefits offered by this job

Remote-first flexibility

Five weeks PTO

Equity participation

Full healthcare coverage

Job summary

PAXAFE is seeking a Senior Solutions Engineer to lead the design and delivery of customer integrations, connecting data sources to internal models. You will build phased plans, define API contracts, and coordinate cross-functional teams to ensure timely, high-quality deployments.

You will work with Azure, Python, Postman, and GitHub, translating complex tech details for non-technical stakeholders while driving multiple projects in a remote-first startup environment.

Qualifications

• 5+ years in a technical role such as Solutions Engineer, Integration Engineer, or Technical Consultant in SaaS or data platforms.
• Experience designing and implementing data integrations, REST APIs, webhooks, and relational database models (PostgreSQL, Supabase).
• Familiarity with Azure, Python, Postman, Prismatic, GitHub, and JSON-based data workflows.
• Strong communication skills—ability to translate technical details to non-technical audiences.
• Ability to manage multiple concurrent projects with attention to sequencing and delivery quality.
• Comfortable in a fast-paced startup environment requiring initiative and adaptability.
• Bonus: exposure to life sciences, pharma logistics, GxP, or IoT ecosystems.

Responsibilities

• Lead technical discovery sessions with customers to uncover data sources, dependencies, and system constraints.
• Create solution maps and architecture diagrams linking customer systems to the internal schema.
• Develop phased implementation plans, identify long-lead items, critical information, and risk mitigations.
• Define API contracts, webhook schemas, transformation logic, and validation criteria for integrations.
• Coordinate with Product, Data, and Engineering to sequence deliverables and manage technical handoffs.
• Participate in customer implementation calls, guiding technical conversations and readiness.
• Use Linear for progress tracking and Figma/FigJam for solution mapping and documentation.
• Document reusable integration patterns and lessons learned to scale future projects.
• Support QA and troubleshooting for live integrations as needed.

Skills

Solutions Engineer

Data integration design

REST APIs

Webhooks

Relational DB models

Effective communication

Project management

Startup environment

Tools

Postman

GitHub

JSON workflows

Azure

Prismatic

Python

Job description

PAXAFE is a logistics orchestration & decision intelligence SaaS platform thathelps Cold Chain planning, logistics and quality teams consolidate their transportation dataagnostically, digitize and automate product quality and lane qualification decisions, and operationalize prescriptive recommendations in the transportation network.

Acting as the cold chain trust layer whosemission is todrivetowards zero transportationwaste, PAXAFE workswith cold chain manufactures andservice providers toreduce product loss, improve operational efficiencies andmake more informed decisions in real-time.

PAXAFE'svision is to become the backend intelligence infrastructure that powers every temperature, time and value-sensitive shipment in the world.

PAXAFE is backed by great VCs (Framework Venture Partners, Ubiquity Ventures, Venture53, RoseCliff Ventures, etc.) and CVCs (Microsoft M12, Northwestern Mutual, Greenlight Re)

The Role

As a Senior Solutions Engineer , you will lead the technical design, architecture, and delivery of customer integrations and implementation projects. You’ll act as a trusted technical partner post-sale, ensuring each customer’s data sources connect cleanly to PAXAFE’s internal model.

You’ll design solution maps, identify long-lead items, surface dependencies, and build phased implementation plans that de-risk deployment. This is a hands-on, customer-facing role where you’ll balance technical depth with clear communication — helping both customers and developers achieve alignment.

What You’ll Do

• Lead technical discovery sessions with customers to uncover data sources, dependencies, and system constraints.
• Create solution maps and architecture diagrams linking customer systems and data fields to PAXAFE’s internal schema.
• Develop phased implementation plans, identifying long-lead items, critical information, and risk mitigations.
• Define API contracts, webhook schemas, transformation logic, and validation criteria for integrations.
• Coordinate with Product, Data, and Engineering to sequence deliverables and manage technical handoffs.
• Participate in customer implementation calls, guiding technical conversations and ensuring readiness.
• Use Linear for progress tracking and Figma / FigJam for solution mapping and documentation.
• Document reusable integration patterns and lessons learned to scale future projects.
• Support quality assurance and troubleshooting for live integrations as needed.

Who We’re Looking For

• 5+ years in a technical role such as Solutions Engineer, Integration Engineer, or Technical Consultant within a SaaS or data-platform company.
• Experience designing and implementing data integrations, REST APIs, webhooks, and relational database models (PostgreSQL, Supabase).
• Familiarity with Azure, Python, Postman, Prismatic, GitHub, and JSON-based data workflows.
• Strong communication skills — able to translate between technical and non-technical audiences.
• Ability to ask the right questions to extract technical details from business stakeholders and coordinate vendor setup for automated data flows.
• Experience managing multiple concurrent projects with attention to sequencing, scope, and delivery quality.
• Comfortable operating in a fast-paced startup environment that requires adaptability and initiative.
• Bonus: Exposure to life sciences, pharma logistics, GxP, or IoT ecosystems.

Why You’ll Love Working Here

• High-impact mission: Every project directly supports safe, compliant delivery of the world’s most important products worldwide (e.g. vaccines, life‑saving therapies, food, etc.).
• PAXAFE has entered an exciting growth phase which provides for [and requires] a great deal of autonomy & leadership at every role & every level.
• You’ll be working with the world’s leading companies in Life Sciences (Pharma, CDMOs, Med Devices & Bio Tech) which are working on some of the most advanced therapies in the world.
• Startup ownership: Join a cohesive, collaborative team where your ideas shape the future of our platform.
• Remote‑first flexibility: Work from anywhere (Central / Eastern US preferred).
• Growth opportunity: Step into a foundational technical leadership role with visibility to PAXAFE’s executive team.
• Comprehensive benefits: Competitive base salary, equity participation, five weeks PTO, and full healthcare coverage.

Our Core Values

• Create Magic: Deliver products that exceed customer expectations and solve real problems elegantly
• Own With Pride: Take ownership of outcomes and deliver with excellence
• Navigate With Intent: Make strategic decisions with clarity and purpose
• Think Deep, Act Fast: Balance thorough analysis with rapid execution
• Enjoy the Journey: Celebrate wins and maintain perspective
• X-hibit Teamwork: Collaborate across functions and support each other's success
• Tackle With Empathy: Understand customer and team needs deeply before proposing solutions

The pay range for this role is:

140,000 - 180,000 USD per year (Remote (United States))