Senior Solutions Consultant (DACH)

Remote; San Francisco (CA); Remote; USD 94,000 - 147,000; Full time

Job summary

Bloomreach is hiring a Solution Consultant for the EMEA region, based in the UK. You will run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into business outcomes.

You’ll collaborate with Sales, Product, and Services to ensure what we propose is deliverable, and you’ll proactively use AI tools to accelerate demos and research. You’ll join a fast-moving, AI-forward team with an international scope across EMEA, requiring fluent

Qualifications

• Fluent English (primary working language) and strong German — can present, write, and hold business conversations in both.
• Based in the UK and comfortable covering EMEA with occasional travel.
• Experience working with enterprise or mid-market customers and understanding buying decisions in large organisations.
• Confidence presenting to groups of various sizes and strong discovery skills.
• Active use of AI tools as part of workflow.

Responsibilities

• Run discovery with prospects and understand business challenges, tech stack, and success metrics.
• Deliver tailored product demonstrations connected to customer use cases.
• Build and present solution concepts translating requirements into compelling narratives.

Skills

Fluent English

Strong German

Based in UK

Enterprise/mid-market experience

Presentation skills

AI tools usage

Curiosity and structured thinking

2–5 years experience

Team collaboration

Job description

Defining the future of work & living globally

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.

We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.

We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

We're looking for a Solution Consultant to join our presales team covering EMEA, based in the UK. Fluent German is required for this position.

This is a customer-facing, consultative role. You'll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. You won't be writing code all day — but you'll need to understand how data flows, integrations work, and how marketing teams actually operate.

We also expect you to be curious about AI and actively use AI tools in your day-to-day work — whether that's preparing for demos, researching prospects, building content, or finding smarter ways to get things done. We're not looking for an AI engineer, but for someone who naturally reaches for AI as a productivity multiplier and stays current with how it's reshaping martech and presales.

What You'll Do

Run discovery with prospects — ask the right questions to understand business challenges, current tech stack, and what success looks like for them

Deliver product demonstrations — not generic feature tours, but tailored sessions that connect our platform to the customer's specific use cases

Build and present solution concepts — translate customer requirements into clear, compelling narratives around our technology

Support the sales cycle end-to-end — from initial qualification through technical validation to close, working in lockstep with your AE

Handle technical questions and objections — bridge the gap between what the customer's marketing and IT teams need to hear

Prepare and deliver workshop-style sessions — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room

Leverage AI tools proactively — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows

Collaborate internally — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver

Contribute to presales assets — demo environments, use case libraries, and reusable content that makes the whole team better

What You Bring

Fluent English (primary working language) and strong German — you can present, write, and hold business conversations in both

Based in the UK, comfortable covering EMEA with occasional travel for key customer meetings, workshops, and team events

Experience working with enterprise or mid-market customers — you understand how buying decisions are made in larger organisations

Confidence presenting to groups — whether it's a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room

Strong communication and discovery skills — you listen well, ask structured questions, and explain technical concepts in business language

Curiosity and structured thinking — you enjoy understanding how things work and can break down complex topics logically

Active use of AI tools — you already use ChatGPT, Claude, or similar tools in your work and you're genuinely interested in how AI is changing the way we sell, consult, and build solutions

2–5 years of professional experience in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role

We explicitly welcome candidates from adjacent backgrounds. If you've spent the last few years configuring marketing platforms, running client workshops at a digital agency, or consulting on CX strategy — and you're ready to move into a presales role — we want to hear from you.

Nice to Have

Experience in SaaS, martech, or the broader digital marketing ecosystem

Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines

Hands‑on experience delivering demos or running customer workshops

Understanding of ecommerce platforms and digital marketing operations

Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar (you don't need to be an engineer, but you shouldn't be afraid of a JSON payload)

Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting

Additional European languages (French, Spanish, Dutch, etc.) — useful but not required

Experience working directly with sales teams and navigating commercial conversations

What Success Looks Like After 12 Months

You independently run discovery and demo cycles for mid-market and enterprise opportunities across EMEA

AEs actively want you on their deals because you make the conversation better

Customers leave your sessions with a clear understanding of how the platform fits their world — not just what buttons it has

You've built a working knowledge of our platform, key use cases, and competitive landscape

You use AI tools as a natural part of your workflow — and you've probably showed the team a few tricks they hadn't thought of

You contribute ideas and content that improve how the presales team operates

You're developing toward owning more complex, strategic engagements

Why This Role

Real growth path. We invest in developing Solution Consultants — not just deploying them.

Work that matters commercially.

Strong product.

AI-forward team.

Collaborative team.

EMEA scope from the UK.

Flexibility.

#LI-SF1

More things you'll like about Bloomreach:

Culture:

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work virtual-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead.

We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up checkins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

Subscription to Calm - sleep and meditation app.*

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

Everyone gets to participate in the company's success through the company performance bonus.*

We offer an employee referral bonus of up to $3,000!

We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.