Senior Solutions Architect New Remote | USA

ExtraHop Networks, Inc.; Northern (KY); Hybrid; USD 145,000 - 163,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Hybrid and Remote work

401k with employer match

Educational reimbursement

Paid time off

Parental leave

Job summary

ExtraHop is recruiting a Senior Solutions Architect to support Enterprise customers post-sale, focusing on outcomes, customer success, and strategic guidance. You will work across industries to design and implement advanced network solutions while guiding customers through complex architectures and incident response processes.

The role emphasizes collaboration with SOC teams, cloud design across AWS/Azure/GCP, and developing automated tools to improve efficiency and insights in real-time.

Qualifications

• 6-8 years of relevant experience.
• BS degree or equivalent required.
• Experience in customer-facing roles with strong interpersonal skills.
• Strong understanding of Network Detection technologies and packet analysis.
• Solid knowledge of core networking (OSI layers 2–4) and application protocols.
• Experience with AWS, GCP, and Azure cloud technologies.

Responsibilities

• Advanced GUI development.
• Intermediate networking understanding.
• Intermediate application design understanding.
• Design and implement Cloud network designs in AWS, Azure, and GCP.
• Collaborate with SOC/IR teams on workflows using network data; reduce MTTR.
• Develop customized data analyses for real-time monitoring of changing conditions.
• Create data visualizations to aid investigations and strategic goals.
• Build automated tools to streamline repeatable processes and free time for intelligent solutions.
• Conduct hands-on learning sessions with key customers.

Skills

Customer facing

Interpersonal skills

Network detection

OSI layers

HTTP/SQL protocols

Packet analysis

Independence

Education

BS degree or equivalent

Tools

AWS

Azure

GCP

Job description

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

Position Summary

ExtraHop’s Solutions Architecture team is very different from many other post-sales services practices—we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

This Senior Solutions Architect will be a Field Architect, supporting various Enterprise customers in a post-sales architecture capacity.

Key Responsibilities

• Advanced GUI development
• Intermediate understanding of networking
• Intermediate understanding of application design
• Understand, develop, and implement Cloud network design in AWS, Azure, and GCP.
• Work with SOC and Incident Response Teams on workflows using network data. Decrease Mean-time-to-Respond.
• Develop customized data analysis to monitor changing technical and business conditions in real-time.
• Create rich data visualizations to aid tactical investigations and realize strategic objectives.
• Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
• Conduct hands‑on learning sessions with key customer personnel.

Required Qualifications

• 6-8 years of relevant experience
• BS degree or equivalent
• Experience in customer-facing positions; excellent interpersonal skills
• Strong understanding of Network Detection technologies and a background in packet analysis.
• Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
• Experience with cloud technologies such as AWS, GCP, and Azure
• Independence, motivation, and desire for practice ownership

The salary range for this role is $145,000 - $163,000 + bonus + benefits

ABOUT EXTRAHOP

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet‑level data at wire speed and leveraging cloud‑scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in‑depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Lead with Purpose:

We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.

Act with Integrity:

We operate with transparency, authenticity, and always in the best interest of the company.

Find a Way:

We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.

Innovate:

We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo.

Share Success:

We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.

BENEFITS

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ExtraHop’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.