Principal Solutions Architect - AI/ML - Services Delivery

Snowflake; North Carolina; On-site; USD 160,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

At least 12 paid holidays

Paid time off

Parental leave

Job summary

Snowflake is hiring experienced AI/ML professionals to join their Services Delivery team in North Carolina. This strategic role will involve designing tailored AI/ML solutions and supporting clients with their Snowflake Data Cloud implementations.

With a collaborative approach, you will leverage your experience to provide technical leadership and guidance, ensuring customers effectively utilize Snowflake’s capabilities. Offered salary range is $160,000 to $210,000, alongside comprehensive benefits.

Qualifications

• Minimum 5 years of experience in a pre-sales or post-sales technical role.
• Outstanding presentation skills to technical and executive audiences.
• Thorough understanding of AI/ML lifecycle and frameworks.

Responsibilities

• Be a technical expert on Snowflake in relation to AI/ML workloads.
• Work with customers to architect Snowflake-centric solutions.
• Build and manage AI/ML pipelines using Snowflake.

Skills

Customer engagement

AI/ML pipeline management

Technical presentation

SQL scripting

Python programming

Education

University degree in data science, computer science, engineering, mathematics or related fields

Tools

AWS Sagemaker

Databricks

Python Libraries (Pandas, PyTorch, TensorFlow)

Job description

Overview

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn’t just to execute a function, but to help redefine the future of how work gets done.

We are seeking experienced professionals with a strong background in Artificial Intelligence, Machine Learning, and Cloud Architecture to join our Services Delivery team to help create exciting new offerings and capabilities for our customers. In this strategic role, you will help customers expand their use of the Snowflake Data Cloud to bring AI/ML pipelines from ideation to full production. Leveraging Snowflake’s native features and extensive partner ecosystem, you will advise clients on best practices for scaling production-ready workloads. You will design tailored AI/ML solutions, coordinate closely with customer teams and Systems Integrators, and provide the technical leadership and oversight needed to ensure successful outcomes.

Responsibilities

• Be a technical expert on all aspects of Snowflake in relation to the AI/ML workload and provide customers with best practices given Snowflake's technology stack.
• Work with customers to understand their AI/ML use case, discover key requirements, and architect a Snowflake-centric solution to be delivered by Services Delivery.
• Understand how to build, deploy and manage AI and ML pipelines using Snowflake features and/or the Snowflake ecosystem based on customer requirements.
• Work hands‑on where needed using SQL, Python, and Cortex AI features to build POCs that demonstrate implementation techniques and best practices on Snowflake technology within the AI/ML workload.
• Follow best practices, including ensuring knowledge transfer so that customers are properly enabled and able to extend the capabilities of Snowflake on their own.
• Maintain deep understanding of competitive and complementary technologies and vendors within the AI/ML space, and how to position Snowflake in relation to them.
• Provide guidance on how to resolve customer‑specific technical challenges.
• Support other members of the Services Delivery team to develop their expertise.
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing.

Qualifications

• Minimum 5 years of experience working with customers in a pre‑sales or post‑sales technical role.
• Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Thorough understanding of the common generative AI and agent lifecycles including document ingestion, vector embedding selection, LLM selection and optimization, GenAI monitoring and evaluation techniques.
• Thorough understanding of the complete ML life‑cycle including feature engineering, model development, model deployment and model management.
• Strong understanding of AI/MLOps, coupled with technologies and methodologies for deploying and monitoring models and agents.
• Experience and understanding of at least one public cloud platform (AWS, Azure or GCP).
• Experience with at least one AI/ML platform such as AWS Sagemaker, Databricks, GCP Vertex AI, AzureML, Dataiku, Datarobot, etc.
• Hands‑on scripting experience with SQL and at least one of the following: Python, Java or Scala.
• Experience with libraries such as Pandas, PyTorch, TensorFlow, SciKit‑Learn, LangChain/LangGraph, LlamaIndex or similar.
• University degree in data science, computer science, engineering, mathematics or related fields, or equivalent experience.

Bonus Qualifications

• Experience with Databricks/Apache Spark.
• Experience implementing data pipelines using ETL tools.
• Proven success at enterprise software.
• Vertical expertise in a core vertical such as FSI, Retail, Manufacturing, etc.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential.

Benefits

Compensation for this role includes an estimated base salary range of $160,000 to $210,000, and eligibility to participate in Snowflake’s bonus and equity plan.

Benefits include medical, dental, vision, life and disability insurance; 401(k) retirement plan; flexible spending and health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.