Senior Solutions Architect, AGS Software and Technology (SWAT)

Amazon Web Services, Inc.; Boston (MA); On-site; USD 140,000 - 200,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Solutions Architect to educate customers on scalable, secure cloud architectures and help migrate workloads to AWS. You will work with developers, leaders, and executives to translate technical challenges into business value.

You will partner with sales, build trusted relationships with senior technical staff, deliver training sessions, author customer-facing publications, and represent AWS in a travel-ready, customer-focused role with 25% domestic travel.

Qualifications

• Excellent communication skills and ability to interact with customers via email, phone, WebEx, and in-person meetings.
• Ability to translate technical concepts into business value and strategic plans.
• Experience educating customers on scalable, secure cloud architectures on AWS.

Responsibilities

• Partner with the sales team to formulate and execute a strategy to exceed revenue objectives through AWS adoption.
• Educate customers on the value proposition of AWS and participate in deep architectural discussions.
• Build relationships with senior technical individuals within customers to enable cloud advocacy.
• Conduct one-to-many training sessions to transfer knowledge about AWS deployments.
• Capture and share best-practice knowledge within the AWS solutions architect community.
• Help build and migrate applications, software and services on the AWS platform.
• Author or contribute to AWS customer-facing publications such as whitepapers.
• Act as a technical liaison between customers and product teams to evolve the AWS platform.
• Travel up to 25% domestically depending on location.

Skills

Cloud architecture

AWS expertise

Customer engagement

Public speaking

Training

Tools

AWS services

Job description

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service and unmatched technology. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow

Cloud is the new normal and our customers are interested in leveraging AWS to increase agility, improve security, reduce costs and gain global footprint.

Our customers are at the forefront of this adoption. AWS Solutions Architects help educating our customers on how to craft highly scalable, flexible, resilient, secure and cost-effective cloud architectures. As a trusted customer advocate, the solutions architect will help organizations understand advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within organizations ranging from new start-ups to large enterprise customers. The ability to link technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.

We are looking for a candidate who is comfortable at the intersection of technology and business. They will be broadly competent across many areas of technology and deep in a handful of areas. It's ok for them to be less deep in some places, but we need to feel confident that they have the fundamentals and the ability to learn complex new technologies quickly.

On the business side, we are looking for excellent communication skills. The Solutions Architect will spend most of their day interacting with customers via email, phone, WebEx, and in-person meetings. They will meet with developers, team leads, engineering directors, and CxOs. Given the large portion of customers who are self-served, interest in and ability to create one-to-many content such as reference architectures and blog posts is an important part of the role.

On the soft-skills side, we are looking for ability to moderate tone and technical depth based on audience and solid ability to pick up on non-verbal communication. Also ability to pick up on "un-said" drivers is important.

On the personal attributes side, we are looking for individuals who are passionate about technology and have the drive and capability to absorb and retain vast amounts of deep technical information continuously. People who might get easily bored in slower moving environments might do well here.

Key job responsibilities

• Partner with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.
• Educate SWAT customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
• Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS.
• Capture and share best-practice knowledge within the AWS solutions architect community.
• As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform.
• Author or otherwise contribute to AWS customer-facing publications such as whitepapers.
• Act as a technical liaison between customers and product teams and help evolve the AWS platform.
• Depending on location this role requires 25% domestic travel.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

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