Senior Solution Sales Engineer - Confluent

IBM; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

IBM Global Sales is seeking a seasoned Solutions Engineer to drive early-stage evaluation and ongoing value realization for customers. You will partner with Account Executives, surface business needs, and craft technical designs to meet complex requirements while promoting adoption of Confluent’s technology.

You will work with product and engineering teams, lead technical talks, and guide customers through deployment maturity. Strong communication to executives and engineers is essential.

Qualifications

• 5+ years in Solutions Engineering or similar.
• Experience with event-driven architecture and data technologies.
• Hands-on cloud architecture, migrations, deployment and app development.
• Automation, GitOps and Kubernetes experience.
• Proficiency in Java, Python or SQL.
• Cloud Developer/Architect or Data Engineering certifications preferred.
• Strong communication and presentation skills for diverse audiences.

Responsibilities

• Advance data streaming use-cases from concept to go-live.
• Lead technical proofs of concept with customers.
• Conduct discovery and whiteboard sessions to define use-cases.
• Deliver technical talks and workshops to share knowledge.
• Guide customers to improve deployment maturity with best practices.
• Analyze consumption trends to identify optimization opportunities.
• Collaborate with Product and Engineering as a customer advocate.
• Build relationships with key customer stakeholders.

Skills

Solutions Eng

Data streaming

Cloud architecture

Automation

Java/Python/SQL

GitOps/Kubernetes

Presentation skills

Customer collaboration

Tools

Kubernetes

GitOps

Job description

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your Role And Responsibilities

About the Role:

Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role you’ll partner with Account Executives to be the key technical advisor in service of the customers. You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent’s Technology.

What You Will Do

• Help advance new & innovative Data Streaming use-cases from conception to Go-Live
• Execute on and lead Technical Proofs of Concept
• Conduct Discovery & Whiteboard Sessions to develop new use-cases
• Provide Thought Leadership by delivering Technical Talks and Workshops
• Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment
• Analyze Customer Consumption trends and identify Optimization opportunities
• Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem
• Forge strong relationships with key customer stakeholders and serve as a dependable partner for them

Required Technical And Professional Expertise

• 5+ years of Solutions Engineering or similar work experience
• Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies
• First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development
• Experience with Automation, GitOps and Kubernetes
• Proficiency in Java, Python or SQL
• Technical certifications - Cloud Developer/Architect, Data Engineering & Integration
• Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems
• Exceptional presentation and communications capabilities.
• Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives