Senior Solution Architect - Salesforce

Fairygodboss; Strongsville (OH); On-site; USD 80,000 - 209,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid time off

Job summary

PNC is seeking a Senior Solution Architect - Salesforce within its Automation and Platform organization with base options in Pittsburgh, PA or Cleveland/Strongsville, OH, Dallas, TX, or Phoenix, AZ.

The Salesforce Platform Architect leads platform-wide architectural governance and evolution of the Salesforce ecosystem, establishing standards for scalable design, integration, data strategy, security, DevOps, and release readiness.

Qualifications

• 8+ years of industry experience.
• Bachelor's degree required; Masters desirable.
• Specific certifications are often required.

Responsibilities

• Develops solution architecture and resolves complex issues in projects through requirements analysis, support, and supervision.
• Designs architecture in large programs, including system and application designs and software/technical architecture.
• Provides expertise for the solution architecture team and IT staff on software designs and architecture issues.
• Communicates with clients, analyzes requirements, makes recommendations, and guides future plans in solution architecture.
• Oversees project outcomes, ensuring each phase meets overall requirements.

Skills

Platform Architecture

Data Strategies

Enterprise Architecture

Solution Design

Risk Assessments

Salesforce Development

Machine Learning

Education

Bachelor's

Master's degree desirable

Tools

Salesforce Platform

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Solution Architect - Salesforce within PNC's Automation and Platform organization, you will be based in Pittsburgh, PA or Cleveland/Strongsville, OH or Dallas, TX or Phoenix, AZ.

The Salesforce Platform Architect is the platform-wide technical leader responsible for the architecture, governance, and evolution of the Salesforce ecosystem.

This role defines and enforces standards for scalable solution design, integration patterns, data strategy, security, DevOps, and release readiness, partnering closely with product teams, enterprise architecture, security, and delivery crews to ensure the platform remains trusted, easy to operate, and adaptable as business needs evolve.

This position is typically a senior individual contributor role focused on platform architecture guidance/governance (distinct from project‑specific functional feature design) around Salesforce platform and in general.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops solution architecture and resolves complex issues in a variety of projects through the implementation of requirements analysis, expertise support and project supervision.
• Designs solution architecture in large or complex programs, including system and application designs, software and technical architecture, in accordance with strategies and objectives.
• Provides expertise for the solution architecture team and other IT staff on a variety of issues in software designs, system architecture and solution‑oriented technologies.
• Communicates with clients and analyzes business requirements and processes; makes recommendations, and leads in shaping future plans in solution architecture.
• Oversees solution architecture project outcomes, including hardware and software design; ensures that each project phase meets overall requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Data Strategies, Design, Enterprise Architecture Framework, Enterprise Integration Patterns, Machine Learning (ML), Platform Architecture, Risk Assessments, Salesforce Development, Technical Knowledge

Competencies

Analytical Thinking, Effective Communications, Effectiveness Measurement, Industry Knowledge, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Platform Architecture, Problem Solving, Software Product Design/Architecture, The Open Group Architecture Framework (TOGAF)

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $80,000.00 - $209,300.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/15/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part‑time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.