Senior Solution Architect

IFS North America, Inc.; Itasca (IL); Hybrid; USD 84,000 - 130,000; Full time

Benefits offered by this job

Flexible paid time off

Medical, dental, & vision insurance

401K with Company contribution

Life insurance and disability benefits

Tuition assistance

Job summary

IFS North America, Inc. is seeking a Senior Solution Architect to deliver solution work in Upgrades, Implementation projects, and success services.

You will own the solution, collaborate with the implementation team, and guide the customer project team to ensure business value and best practices are applied. Your core activities include guiding scope, documenting requirements, coordinating with managers and partners, and ensuring quality across deliverables while maintaining ongoing alignment

Qualifications

• Experience with business process mapping.
• Experience in implementation/transformation projects with customers.
• Involvement in planning and resourcing with a Project Manager.
• Excellent communication skills.
• Lead role in ERP solution development.
• Fluency in English and local language.

Responsibilities

• Design customer scopes using the Scope Tool and map end-to-end processes.
• Promote IFS methodology and ensure alignment with project goals.
• Collaborate with implementation teams and partners to deliver high-quality solutions.
• Review deliverables and provide actionable feedback on quality and consistency.
• Support Upgrade, Implementation, and Global Projects under guidance.
• Engage with executive stakeholders to communicate the value of the IFS solution.
• Leverage IFS Accelerators appropriately to meet medium complexity needs.

Skills

University degree

Business process mapping

Experience with business process mapp​

ERP implementation projects

Project planning

Excellent communication

ERP solution development lead

Fluency in English

Local language fluency

Education

University degree, or equivalent

Job description

Full-time

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really mattersat the Moment of Service.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

A Senior Solution Architect at IFS is delivering solution-related work in Upgrades, Implementation projects, and success services.

The Senior Solution Architect owns the solution and how it is built, working closely with the IFS implementation team, and partners where applicable, as well as using their industry and implementation experience to advise and guide the customer project team. The Senior Solution Architect needs to understand the customer's business requirements and ensure the solution is providing the customer with the expected/required outcomes and business value, whilst ensuring IFS best practice is applied.

As a Senior Solution Architect, your core activities would be, but not limited to:

• Assist the implementation team in understanding methodology, ensure consistentreporting and documentation per standards, and support the Project Manager in guidingthe customer team through project phases for initiatives.
• Ensure the Scope Tool accurately reflects the proposed solution, address scope gaps,and collaborate with the IFS Project Manager to manage risks tied to moderatelycomplex requirements.
• Collaborating with the implementation team to ensure accurate and consistentdocumentation of the customer solution.
• Reviewing deliverables and customer work products, such as test plans, for consistency,clarity, and adherence to defined quality standards, providing actionable feedback.
• Reviewing CRIMs and solution-related actions to ensure basic consistency and alignmentwith the solution, identifying issues and escalating them for further review.
• Assisting in the delivery of IFS Success Services by supporting Success expert servicesactivities. Contribute to tasks as directed, ensuring basic support for service delivery withlow-complexity involvement.
• Support and coordinate solution delivery for Upgrade, Implementation, and GlobalProjects under guidance, collaborating with senior architects, management, partners,and system integrators while project consulting team to ensure a consistent and high-quality IFS experience.
• Work with the lead Solution Architect and the customer to align the IFS solution withbusiness requirements, assess progress, deliver value, and ensure ongoing alignment withevolving objectives through regular communication and reviews.
• Engage with the customers executive team to articulate the value of the IFS solution andmaintain ongoing communication to ensure alignment with their needs and businessobjectives.
• Supporting the articulation of product direction and value proposition to customers, whileassisting in understanding business objectives and value metrics, under the guidance ofsenior leadership and architects, to ensure alignment with customer goals.
• Supporting the learning and understanding of core IFS industries, developing foundationalknowledge with guidance from senior team members, sharing knowledge within theteam, and assisting with input for global strategy and methodology improvement, whilerequiring guidance to critically assess the impact on other IFS business functions.
• Be familiar with available IFS Accelerators, understands their application to customerprojects, and advises on their practical use, aligning with IFS best practices to addressmedium complexity project requirements.

As a Senior Solution Architect, you are expected to:

• Demonstrates a solid understanding of the Scope Tool, effectively applying it to designcustomer scopes that align with the customer's project team structure, while also beingcapable of understanding and articulating the end-to-end processes involved incustomer solutions, ensuring clarity and alignment with business goals.
• Possess strong knowledge of IFS products and processes, demonstrate foundationalexpertise in a core industry, proactively address solution-related issues, and provide early-stage suggestions for improving customer outcomes.
• Demonstrates a solid understanding and foundational knowledge of the IFSimplementation methodology, actively promotes its alignment with project goals, and isengaged in ongoing development of advanced aspects.
• Maintain a clear focus on ensuring customer success by understanding andcommunicating the implications of Business Value Engineering (BVE) assessments,contributing to measurable value delivery, and demonstrating a strong alignment withproject goals and the principles of business value realization.
• Demonstrate experience in customer interaction, conducting workshops, and deliveringpresentations, while providing valuable support to solution teams, showcasingfoundational communication skills, and successfully leading solution delivery initiativesaligned with client goals.
• Adopt a practical and proactive approach to understanding and solving customerchallenges, providing clear, professional communication and guidance while leveragingfoundational skills to resolve solution-related issues and further develop expertise.

Qualifications

Essential:

• University degree, or equivalent professional qualifications
• Experience of and/or exposure to business process mapping
• Experience with business process mapping.
• Experience of implementation/transformation projects, working directly with customers.
• In conjunction with a Project Manager, involvement in the planning and resourcing of aproject
• Excellent communication skills.
• Lead role in the development of the ERP solution.
• Fluency in English and local language.

Desirable:

• Experience delivering ERP projects in a relevant industry setting, preferably in a similar role(desirable)

Additional Information

What Were Offering

• Salary Range: $84,300 - $130,000+ Bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

At IFS, you will work in a growing global enterprise software company where informal hierarchies promote simplicity and trust with accountability. We strive to deepen our expertise by taking on challenging and varied work assignments in a collaborative environment alongside committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to product development, we are committed to providing the best possible service to our customers. From sales to consulting, we are proud to serve world‑class customers around the world with our flagship products.

We are an equal opportunity employer and value diversity within our company.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

PI288013960