Senior Software System Engineer

1 DexCom Inc; Colorado; On-site; USD 111,000 - 185,000; Full time

Benefits offered by this job

CGM technology

Dexcom Warriors community

Comprehensive benefits

Global growth opportunities

Career development programs

Innovative organization

Job summary

Dexcom in Mesa, AZ is seeking a Senior Manufacturing Software Systems Engineer to join the IT/OT team supporting manufacturing operations and engineering initiatives.

You will design, develop, and maintain MES, SCADA, and SQL Server based solutions, collaborate with R&D, Quality, IT, and Production, and help ensure high system availability.

A Bachelor's degree and 5+ years in manufacturing software are expected; the role offers a comprehensive benefits program and global growth opportunities.

Qualifications

• 5+ years of experience supporting manufacturing or industrial software systems (e.g., SCADA, LabVIEW, C#, database-backed apps).
• Strong troubleshooting and problem-solving in a fast-paced environment.
• Solid understanding of manufacturing processes (GMP, lean, Six Sigma).
• Proficiency in SQL and database management.
• Familiarity with deployment tools and version control.
• Experience collaborating with IT, R&D, Engineering, Quality, and Production.
• Knowledge of ISA-95 and FDA 21 CFR Part 11 is a plus.

Responsibilities

• Provide day-to-day software development and support for manufacturing software systems (MES/SCADA/Databases).
• Design, develop, and maintain manufacturing software solutions and data integrations.
• Create system designs and architecture artifacts to support development.
• Support continuous improvement to enhance performance, UX, data integrity, and efficiency.
• Troubleshoot production issues to minimize downtime.
• Collaborate with cross-functional teams to address root causes and preventive actions.
• Develop SQL Server database solutions for operations and analytics.
• Assist software deployments, configurations, and change control in manufacturing environments.
• Participate in software validation and documentation updates.
• Investigate AI tools to speed development processes.

Skills

SCADA

LabVIEW

C#

SQL/Databases

Troubleshooting

Cross-functional collaboration

Education

Bachelor's degree in technical discipline

Tools

SQL Server

Software deployment tools

Job description

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Position Description

We are seeking a Senior Manufacturing Software Systems Engineer to join the IT/OT team supporting manufacturing operations and engineering initiatives in production plant in Mesa, AZ. This engineer will work closely with teams in San Diego, CA and Mesa, AZ including IT/OT, Operations Engineering, Quality, and R&D teams to ensure reliable operation of manufacturing software platforms in commercial manufacturing including customized manufacturing software, SCADA, SQL Server databases and laboratory software. This position combines systems engineering, software development, and manufacturing software systems support to help maintain high system availability and support Dexcom’s manufacturing operations.

Where you come in:

Provide day-to-day software development and technical support for manufacturing software systems, including MES (Manufacturing Execution Systems) integration, SCADA platforms, SQL Server databases, and related factory applications. Design, develop, and maintain manufacturing software solutions, including database structures, data pipelines, and application integrations that support digital factory initiatives. Develop system designs and architecture artifacts (e.g., UML diagrams, interface specifications, and system documentation) to support software development and system integration. Support continuous software improvement initiatives by identifying opportunities to enhance system performance, user experience, data integrity, and operational efficiency across manufacturing platforms. Troubleshoot and resolve software-related production issues in a timely manner to minimize manufacturing downtime and ensure continuity of manufacturing operations. Collaborate with cross-functional teams including R&D, Engineering, Quality, IT, and Production to identify root causes and implement corrective and preventive actions for software and system anomalies. Develop and maintain SQL Server database solutions, including queries, stored procedures, views, and data integrations to support manufacturing operations and analytics. Support software deployments, configuration updates, system integrations, and application enhancements within manufacturing environments. Participate in software validation, verification, and change control processes in regulated manufacturing environments. Assist in the creation and maintenance of technical documentation, system architecture documentation, development standards, and support procedures. Investigate using AI tools to speed up all aspects of the development process. This position assumes and performs other duties as assigned.

What makes you successful:

• 5+ years of experience supporting manufacturing or industrial software systems (e.g., SCADA, LabVIEW applications, C#, database-driven applications).
• Strong troubleshooting and problem-solving skills with the ability to analyze and resolve complex technical issues in a fast-paced environment.
• Solid understanding of manufacturing processes and production environments (e.g., GMP, lean manufacturing, Six Sigma principles).
• Proficiency in SQL and database management.
• Familiarity with software deployment tools, system monitoring, and version control practices.
• Experience working with cross-functional teams including IT, R&D, Engineering, Quality, and Production.
• Familiarity and have practical experience with industry standards related to manufacturing operations including ISA-95.
• Knowledge of FDA regulations such as 21 CFR Part 11.
• Excellent verbal and written communication skills; able to document technical issues and communicate with both technical and non-technical users.

Preferred Qualifications:

• Familiarity with relational databases.
• Experience with SW V&V of Automated systems on the factory floor.
• Proven ability to multi-task, prioritize projects, and maintain timelines.
• Detail oriented and organized.

What you’ll get:

• A front row seat to life changing CGM technology.
• Learn about our brave dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required: 0-5%

Experience and Education Requirements:

Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [e-mail].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [e-mail].

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary: $111,100.00 - $185,100.00 DexcomUS

Since 1999, Dexcom has simplified and revolutionized diabetes management, positively impacting millions worldwide. At Dexcom, we're more than just a medical device company; we're a collective of visionary thinkers, trailblazers, and problem solvers. Our mission transcends the ordinary. We aim to revolutionize healthcare, one groundbreaking technology at a time.