Senior Software Project Manager

Kings III Emergency Communications; United States; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

FSA/Dependent Care FSA

Dental and vision

401k with company contribution

Employee Assistance Program (EAP)

Telemedicine 24/7 access

Wellness Program

PTO 15 days year 1

Job summary

Kings III Emergency Communications is seeking a Senior Software Project Manager to lead release management, product operations, and the Atlassian toolchain for the engineering organization. You will coach agile practices, coordinate sprints, and ensure documentation and knowledge management are current, connecting engineering, QA, and business stakeholders on what and when is shipping.

You’ll own release readiness, build and maintain the knowledge base, and track metrics for sprint delivery and

Qualifications

• You’ll own release management across environments and maintain release records.
• You’ll administer the Atlassian toolchain including workflows and reporting.
• You’ll run sprint coordination, backlog grooming, and delivery tracking.
• You’ll own product-operations processes and engineering documentation.
• You’ll coordinate release readiness with QA, DevOps, and leadership.

Responsibilities

• Own release management and release records across environments.
• Administer the Atlassian toolchain (Jira and Confluence) - workflows, projects, and reporting.
• Run sprint coordination, backlog grooming support, and delivery tracking.
• Own product-operations processes and engineering documentation/knowledge management.
• Coordinate release readiness with QA, DevOps, and the Director of Technology.
• Maintain the engineering knowledge base and tooling standards.
• Report sprint and delivery metrics into the EOS scorecard rhythm.
• Own sprint delivery vs. commitments.
• Manage release predictability - releases shipped on plan.
• Lead documentation/knowledgebase currency.
• Own backlog hygiene and ticket-quality metrics.
• Own cycle time from ready-to-done.

Skills

Release management

Atlassian Jira/Confluence

Sprint coordination

Documentation/Knowledge management

Cross-functional collaboration

Agile/SCRUM

Education

Bachelor's degree or equivalent

PMP/Agile/SCRUM credentials

Tools

Jira

Confluence

Job description

The Role: Senior Software Project Manager

Who You Are

You’re a confident, strategic software project manager who’s ready to take on complex projects from ideation to completion. You will own release management, product operations, and the Atlassian toolchain for the engineering organization. You’ll be an agile coach to ensure while we're in tickets and prioritization, run sprint coordination, keep documentation and knowledge management current, and be the connective tissue between engineering, QA, and the business on what is shipping and when.

Who We Are

Operating for over 30 years, LiftNet is a pioneer and leader in vertical transportation performance monitoring and management. We are the unbiased Source of Truth in vertical transportation management. Our platform connects, controls, and monitors elevators, escalators, and moving walks for building operators across enterprise, transit, healthcare, and government environments. Accessible from any device, our customers can access real-time analytics and reporting on their vertical transportation portfolio, regardless of geographic location or distribution.

We are scaling the platform, the team, and the enterprise customer base as an independent division within Kings III of America. Real-World Experience. Futureproof Innovation.

What You’ll Do

• Own release management and release records across environments.
• Administer the Atlassian toolchain (Jira and Confluence) - workflows, projects, and reporting.
• Run sprint coordination, backlog grooming support, and delivery tracking.
• Own product-operations processes and engineering documentation/knowledge management.
• Coordinate release readiness with QA, DevOps, and the Director of Technology.
• Maintain the engineering knowledge base and tooling standards.
• Report sprint and delivery metrics into the EOS scorecard rhythm.
• Own sprint delivery vs. commitments.
• Manage release predictability - releases shipped on plan.
• Lead documentation/knowledgebase currency.
• Own backlog hygiene and ticket-quality metrics.
• Own cycle time from ready-to-done.

What You’ll Bring

• Bachelor's degree or equivalent experience; PMP, or Agile/SCRUM credentials a plus.
• 5+ years in software project/program management or release management in a SaaS environment.
• Deep Atlassian (Jira/Confluence) administration and workflow-design experience.
• Strong release-coordination and product-operations discipline.
• Excellent documentation and knowledge-management instincts.
• Comfortable coordinating across engineering, QA, and DevOps; communicates bottom-line-first.

What We Do

Our mission is simple – We provide telemetry and control services to help organizations manage their vertical transportation and guest experience.

Our Core Values Are Even Simpler

• Honesty & Integrity
• Service to the customer above all else
• Do what is right
• Good enough is not good enough: pursue excellence
• Encourage individual initiative and growth

By living and breathing our mission and Core Values every day in everything we do, Kings III and LiftNet are creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

LiftNet provides a powerful layer of intelligence with its highly configurable, OEM-agnostic elevator performance monitoring platform. Designed for multi-site, multi-manufacturer portfolios, LiftNet provides centralized, cloud-based visibility into elevator and escalator activity. Both Kings III’s cutting edge emergency response and LiftNet’s visibility into elevator performance and analytics create a set of solutions that change the game for those properties managing diverse elevator portfolios across locations, brands and service providers. Two Brands, One Unified Vision.

What’s In It For You

• Medical insurance with 1 HSA and 2 PPO plan options
• Flex Spending Account (FSA)/Dependent Care FSA
• Dental, vision, life, short- and long-term disability insurance
• Critical illness and hospital indemnity plans
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• Wellness Program
• Employee discount program
• 15 days of PTO accrued in year 1
• Work life balance (a must!)
• Team building, attendance at our annual kickoff each January, and other fun events
• Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.