What You'll Do
The Senior Manager will lead Avalara's 911 member Compliance India team in Pune, driving delivery, technical direction, and an AI-first, high-performance culture. The role will restore delivery velocity, strengthen team performance, translate strategy into execution, raise engineering standards, and accelerate AI-driven returns automation to improve filing accuracy, reduce errors, and support customer retention. You will report to Senior Director, Software Engineering.
What Your Responsibilities Will Be
- Lead a team of 911 software engineers and SDETs across backend, frontend, and QA disciplines based in Pune, India.
- Oversee delivery execution for the Compliance India scrum team — including sprint planning, backlog grooming, release management, and cross-team dependency coordination.
- Drive delivery of AI-enabled and automation-first engineering capabilities including notice management automation, data retention, rejected filings workflows, and agentic compliance solutions.
- Establish and maintain consistent practices for code quality, test coverage, CI/CD discipline, and system observability.
- Partner with Product Management, TPOs, and cross-functional stakeholders to align roadmap priorities and deliver.
- Apply AI tooling (Claude Code, Glean, custom GPTs) to improve team velocity, reduce manual effort, and increase engineering leverage.
- Conduct regular 1:1s, performance reviews, and coaching conversations to grow individual contributors and retain top talent.
- Contribute to engineering strategy, headcount planning, and talent decisions within TCO Returns.
- Ensure adherence to Avalara's security, compliance, and data governance standards for a tax technology platform.
What You'll Need To Be Successful
Required:
- B.S. in Computer Science, Engineering, or related field.
- 10+ years of software development experience in product-focused engineering organisations (SaaS, enterprise software, or technology product companies); consult firm or staff-augmentation experience alone does not meet this requirement.
- 5+ years of engineering people leadership within a product engineering organisation, with direct ownership of team performance, delivery, and career development.
- Develop distributed engineering teams in an Agile/Scrum environment.
- Technical foundation in C#/.NET and TypeScript; ability to contribute to technical design discussions, code reviews, and architectural decisions.
- Experience with scalable, multi-tenant SaaS platform development.
- SQL knowledge (Postgres, Snowflake or equivalent).
- Delivery track record: shipping enterprise-grade software on time and within scope.
- Experience in regulated industries (finance, tax, healthcare, or similar).
- Familiarity with tax compliance, returns filing systems, or compliance automation.
- Experience with cloud platforms (AWS, GCP) and CI/CD pipelines (GitLab, Terraform).
- Experience managing teams across time zones in a global engineering organisation.
- Demonstrated AI tooling adoption and measurable productivity impact.