Senior Software Engineer, AI Platform

SupportFinity™; Austin (TX); On-site; USD 173,000 - 200,000; Full time

Job summary

SupportFinity™ in Austin, Texas, is looking for a skilled AI Engineer to enhance our agentic AI platform. You will focus on building robust backend services and collaborate with engineers and product managers to tackle complex technical challenges.

The ideal candidate has over 5 years of relevant experience, proficiency in Python or TypeScript, and a solid understanding of distributed systems. Competitive salary of $173,000 - $200,000, plus potential bonuses and equity is offered.

Qualifications

• 5+ years of experience building and shipping scalable, robust backend services and APIs.
• Strong proficiency in Python and/or TypeScript.
• Solid understanding of distributed systems, service-oriented architecture, and event-driven patterns.

Responsibilities

• Collaborate with staff engineers, product, architecture, and design leads.
• Work on significant and unique technical challenges.
• Grasp both the technical and business perspective to drive innovation.

Skills

Python

TypeScript

Distributed systems

Service-oriented architecture

Event-driven patterns

Communication skills

Job description

About GoodLeap

GoodLeap is a technology company delivering best‑in‑class financing and software products for sustainable solutions, from solar panels and batteries to energy‑efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI‑powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

Position Summary

Build features and extensions to our agentic AI platform using scalable, robust, and AI‑first software engineering practices. Design tools and infrastructure to enable teams at GoodLeap to easily build and enhance AI agents that empower homeowners, contractors, and operations staff. Work alongside a team of AI engineers, product managers, and data scientists to evaluate and improve our agent ecosystem.

Essential Job Duties & Responsibilities

• Collaborate with staff engineers, product, architecture, and design leads to deliver highly‑available, fault‑tolerant products and services.
• Work on significant and unique technical challenges, evaluate and recommend solutions, and guide decision making by considering technical tradeoffs.
• Grasp both the technical and business perspective so you can help drive innovation.
• Work autonomously and be self‑disciplined, requiring minimal supervision or guidance.
• Collaborate with other team members and coach more junior team members to grow both their technical skills and soft skills.

Required Skills, Knowledge And Abilities

• 5+ years of experience building and shipping scalable, robust backend services and APIs.
• Strong proficiency in Python and/or TypeScript.
• Solid understanding of distributed systems, service‑oriented architecture, and event‑driven patterns (e.g., Kafka, RabbitMQ, SQS).
• Passion for software development, emerging technologies and culture of innovation.
• A collaborative mindset and interest in mentoring teammates and elevating team practices.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• Experience building internal developer platforms, SDKs, or shared libraries consumed by other engineering teams.
• Exposure to prompt engineering, LLM evaluation, or fine‑tuning workflows.
• Contributions to open‑source projects or technical communities.
• Interest in sustainable technology, fintech, or climate tech.

Salary

$173,000 - $200,000 a year. In addition to the above salary, this role may be eligible for a bonus and equity.

Additional Information Regarding Job Duties And Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.