Senior Software Engineer

SupportFinity™; North Carolina; On-site; USD 133,650 - 220,680; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Flexible Spending Account

Retirement 401(k) with employer match

Paid parental leave plans

Job summary

SupportFinity™ is looking for a Senior Software Engineer to join their team in North Carolina. This role involves architecting and developing platforms for Agentic AI applications, requiring advanced Python development skills and experience with Kubernetes.

The ideal candidate will collaborate closely with cross-functional teams to define and implement software solutions while ensuring robust coding practices. A comprehensive benefits package is offered, including medical coverage and paid time off.

Qualifications

• 7 to 10 years of advanced Python development experience.
• Experience with building agents or developing with LLMs.
• Knowledge of Kubernetes/OpenShift and operational knowledge building/deploying containers.

Responsibilities

• Architect and develop a platform for Agentic AI applications.
• Collaborate with Engineering and Product Management teams.
• Participate in AI-assisted code reviews, utilizing real-time feedback tools.

Skills

Advanced Python development

Robust and scalable software design

Kubernetes/OpenShift

Automation for GitHub

Automation and E2E testing

Education

Bachelor's or Master's degree in computer science or related discipline

Tools

GitHub Actions

CI/CD tools

Job description

Job Summary

At Red Hat, our commitment to open source innovation extends beyond our products - it’s embedded in how we work and grow. Red Hatters embrace change – especially in our fast-moving technological landscape – and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher-impact work, creating smart, more innovative solutions that solve our customers' most pressing challenges.

Red Hat’s Global Engineering team is looking for a Senior Software Engineer to join the Agentic and AI Engineering Tools team to develop a Kubernetes/OpenShift Operator and associated software for orchestrating deployment of Llama Stack. In this role, you’ll contribute directly to Red Hat’s rapidly growing AI/ML family of products and will be responsible for the design, development, and refinement of software adding features that enables Llama Stack to achieve Enterprise readiness.

The ideal candidate will have a proven background in developing robust and scalable code. As part of your responsibilities, you will need to adhere to coding best practices and standards, including well-documented, and efficient code; building and implementing upstream unit and E2E automated tests, maintaining updated code documentation and comments, following security best practices, participating in code reviews and other peer review in upstream projects, and staying up-to-date with software engineering technologies, frameworks, and methodologies.

What You Will Do

• Architect and develop a platform for Agentic AI applications.
• Collaborate with Staff Engineers, Engineering, Product Management, and User Experience to define customer needs and use cases.
• Collaborate with Quality Engineers to develop and implement comprehensive unit, integration, and end-to-end tests to guarantee the reliability and performance in the upstream project, maintaining CI/CD workflows in GitHub, and ensuring downstream quality.
• Participate in AI-assisted code reviews, utilizing tools that provide real-time feedback, identify potential bugs, security vulnerabilities, and adherence to coding standards, contributing to a more thorough and efficient review process.
• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality.
• Create and maintain clear, concise upstream technical documentation including API references and user guides and collaborating with our internal tech writers to create robust downstream documentation.

What You Will Bring

• 7 to 10 years of advanced Python development experience.
• Advanced knowledge designing robust and scalable software used in highly scaled and performant Distributed Systems.
• Experience with building agents, agentic workflows, or developing with LLMs.
• Knowledge of Kubernetes/OpenShift and operational knowledge building/deploying containers.
• Experience creating automation for GitHub, using GitHub Actions or related continuous integration tools.
• Experience developing, deploying or maintaining On-prem or Cloud Infrastructure.
• Advanced knowledge developing unit, functional, and end-to-end (E2E) test cases and automation.
• Ability to quickly learn and use new tools and technologies.

The following is considered a plus

• Experience with open source projects.
• Experience with Security, Observability, Performance or Scale.
• Understanding of DevOps methodology, scrum, and/or Jira.
• Experience with AI and Machine Learning platforms, tools, and frameworks, such as LlamaStack, LangChain, PyTorch, LLaMA.cpp, vLLM, LangGraph, and Kubeflow.
• Bachelors or Masters degree in computer science or related discipline.

Salary range: $133,650.00 - $220,680.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-U.S. locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

These benefits are only applicable to full-time, permanent associates at Red Hat located in the United States.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail].