Senior Social Worker (Caregiver Support Coordinator)

US Department of Veterans Affairs; Veterans Administration (CA); On-site; USD 90,000 - 115,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Caregiver Support Program Coordinator at the West Los Angeles Medical Center to advance the PCAFC initiative through clinical service delivery, program development, education, and outreach.

You will oversee operations, perform assessments, coordinate resources, and foster partnerships to ensure high-quality caregiver support across the program. The role requires an MSW from an accredited school, state licensure at an advanced practice level, and

Qualifications

• Master's degree in Social Work from a CSWE-accredited program (cannot be substituted by a Doctorate).
• Licensed or certified to independently practice at advanced level; California requires its own exam for advanced practice.
• At least two years post-advanced licensure in a specialized social work area; one year at GS-11 level.

Responsibilities

• Oversee daily operations of the PCAFC program at West LA Medical Center.
• Conduct needs assessments and facilitate caregiver support services.
• Develop education, outreach, and resource coordination strategies.
• Manage data, reporting, and build community partnerships.

Skills

Specialized interventions

Case management

Psychosocial assessment

Interdisciplinary collaboration

Education

Master's in Social Work

CSWE-accredited program

Job description

The Caregiver Support Program Coordinator provides advanced clinical services, program development, education, outreach, and resource coordination for the Program of Comprehensive Assistance to Family Caregivers (PCAFC) at the West Los Angeles Medical Center. The role oversees daily operations, conducts need assessments, facilitates support services, builds community partnerships, manages data and reporting, and ensures high-quality caregiver support.

Basic Requirements

• United States Citizenship: Must be a United States Citizen
• English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Master's degree in Social Work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. Note: A doctoral degree in Social Work may NOT be substituted for the master's degree in Social Work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
• Licensed or certified by a state to independently practice social work at the advanced practice level which included an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure.

Grade Determinations:

• Experience: At least two years of experience post advanced practice clinical licensure and should be in a specialized area of social work practice of which, one year must be equivalent to the GS-11 grade level. Senior social workers have experience that demonstrates possession of advanced practice skills and judgment and are experts in their specialized area of practice. Senior social workers may have certification or other post-masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty.
• Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs:
  • Skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations. This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management.
  • Ability to incorporate complex multiple causation in differential diagnosis and treatment within approved clinical privileges or scope of practice.
  • Knowledge in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services and to design system changes.
  • Ability to provide specialized consultation to colleagues and students on the psychosocial treatment of patients in the service delivery area, as well as role modeling effective social work practice skills.
  • Ability to expand clinical knowledge in the social work profession, and to write policies, procedures, and/or practice guidelines pertaining to the service delivery area.

The full performance level of this vacancy is GS-12

Preferred Experience:

• Work experience with caregivers or the VA Caregiver Support Program
• Specialized knowledge of practice typically related to the adult and geriatric population
• Experience with coordinating tasks, resources and timelines
• Versatile with strong ability in working with multiple databases and applications

Reference:

For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements:

Light lifting (under 15 pounds); light carrying (under 15 pounds); reaching above shoulder; use of fingers; both hands required; walking; standing; hearing (aid permitted).