Senior Site Reliability Engineer (Observability & Analytics) – Platform Infra

Elastic; United States; Remote; USD 99,000 - 133,000; Full time

Benefits offered by this job

Stock program

RRSP matching

Health coverage

Flexible schedule

Vacation days

Job summary

Elastic, the Search AI Company, is seeking a Platform Observability SRE to join the observability team. This role supports 200+ hosted deployments across cloud regions, ingesting logs, metrics and traces for Elastic Cloud and ESS.

You will own end-to-end delivery and help keep production shining. You will operate infrastructure as code (Terraform, Python, Go), participate in 24/7 on-call, mentor engineers, review changes, and improve runbooks.

Qualifications

• 5+ years in SRE, platform engineering, or infrastructure engineering.
• Proficiency with Terraform and Kubernetes.
• Strong Python; Go helpful.
• Deep Linux knowledge and production container experience.
• Experience with 24/7 on-call and incident RCAs.

Responsibilities

• Own end-to-end delivery of moderate-to-high complexity projects.
• Operate and harden Elastic Cloud infrastructure as code (Terraform, Python, Go).
• Maintain 24/7 on-call rotation and write RCAs.
• Review code and designs for production changes.
• Mentor less experienced engineers and raise risks.
• Improve runbooks and operational processes.

Skills

SRE experience

Terraform

Python

Go

Linux

On-call rotation

Code review

Security mindset

Tools

Kubernetes

ArgoCD

Helm

Vault

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Platform Observability & Analytics runs the infrastructure that tells Elastic the truth about its own platform. The observability clusters show Cloud engineers how production is behaving right now, and the analytics pipelines show the business how the platform and the products get used over time.

This role sits on the observability side. We run 200+ hosted deployments across every supported cloud region, ingesting logs, metrics and traces for all of Elastic Cloud, plus the SLA and SLO monitoring for ESS and Serverless. When Cloud engineering needs to know what production is doing, they're looking at something we run.

What You Will Be Doing

• Owning end-to-end delivery of moderate-to-high complexity projects on the team's roadmap, with minimal day-to-day direction.
• Operating and hardening shared Elastic Cloud infrastructure (ECH, ECE, and ECK) as Infrastructure as Code – writing and reviewing the Terraform, Python, and Go that other engineers depend on.
• Carrying a 24/7 on‑call rotation: responding to incidents, driving them to resolution, and writing clear RCAs/postmortems that lead to lasting fixes rather than repeat pages.
• Reviewing others’ code and designs, and being a trusted second set of eyes on production changes to critical infrastructure.
• Mentoring less experienced engineers, and proactively raising risks, ideas, and improvements in team discussions.
• Improving runbooks, documentation, and operational processes so the on‑call load gets lighter over time.

What You Bring

• 5+ years of SRE, platform engineering, or infrastructure engineering experience
• Proficiency with Terraform; comfortable owning large, multi-workspace configurations in a team setting
• Strong software engineering fundamentals in Python; comfort with Go is a plus.
• Deep Linux systems knowledge and experience operating containerized workloads in production.
• Experience carrying a 24/7 on‑call rotation, resolving incidents under pressure, and writing RCAs that hold up under review.
• A track record of consistently delivering end-to-end projects of moderate-to-high complexity with minimal oversight, and being a valuable code/design reviewer for your team.
• Comfort thinking about the security implications of the infrastructure you build, not just its reliability – you don’t need to be a security specialist, but you default to a security‑conscious mindset.
• A pattern of mentoring less experienced engineers and speaking up with ideas and concerns in team discussions.
• Clear written and verbal communication – you document what you build and can explain it to both engineers and non‑engineers.
• Comfort working across time zones, in both real‑time and asynchronous contexts.

Bonus Points

• Experience with the Elastic Stack (Elasticsearch, Logstash, Beats, Kibana) in production.
• Experience with GitOps‑style deployment tooling (ArgoCD, Helm) or policy‑as‑code frameworks (e.g., Kyverno) on Kubernetes.
• Experience with secrets management (Vault) or access‑control/bastion tooling (Teleport).
• Experience with configuration management tools (e.g., Puppet, Ansible) at fleet scale.
• Exposure to FedRAMP, GovCloud, or other regulated/compliance‑driven infrastructure.

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company‑matched Registered Retirement Savings Plan (RRSP) with dollar‑for‑dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well‑being.

$138,300—$185,900 CAD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [e-mail] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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