Senior Site Reliability Engineer II

LexisNexis Risk Solutions; New York (NY); On-site; USD 105,000 - 175,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work location

Ownership of production systems

Culture of automation

Job summary

LexisNexis Risk Solutions is hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and improve the reliability of our production systems. This role involves designing infrastructure, writing Terraform, improving observability, and responding to real production incidents.

You may work hybrid if near an office, or fully remote if not. The team focuses on incident response, SLOs, CI/CD pipelines, and partnering with application teams to boost reliability and

Qualifications

• 5+ years in SRE/DevOps or Infra roles.
• Strong AWS production experience.
• Hands-on Terraform in real-world envs required.
• Experience with Grafana, Pingdom, Uptrends for monitoring.
• Proficient in Linux networking and troubleshooting.
• Incident response and on-call rotation experience.
• GitHub workflows and modern CI/CD with Azure DevOps.
• Familiar with ServiceNow ITSM and Confluence docs.

Responsibilities

• Design, build, and run highly available AWS systems.
• Develop and review Terraform to provision infra.
• Own monitoring, alerting, and observability stacks.
• Lead on-call responses and post-incident reviews.
• Define SLOs/SLIs and manage error budgets.
• Improve CI/CD pipelines and deployment workflows.
• Collaborate with application teams to boost reliability.
• Automate routine operational tasks and runbooks.
• Maintain documentation in Confluence and Jira.
• Mentor engineers and shape SRE standards.

Skills

SRE experience

AWS proficiency

Terraform expertise

Incident response

Git workflows

CI/CD

Linux fundamentals

On-call management

Tools

Terraform

Grafana

Pingdom

Uptrends

Azure DevOps

GitHub

ServiceNow

Confluence

Docker

Kubernetes

Job description

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About The Role

We are hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and improve the reliability of our production systems. This is not a purely advisory role you will be directly involved in designing infrastructure, writing Terraform, improving observability, and responding to real production incidents.

If you live near one of our offices, you may work a hybrid schedule. If not, this role is fully remote. We do not restrict applicants based on job site or posting location.

Job Title: Senior Site Reliability Engineer (SRE)

Location: Open (U.S.-based). No job site restrictions.

Work Model: Hybrid (if near an office) or Fully Remote

Employment Type: Full-time

Department: Engineering / Infrastructure

What You’ll Do

• Design, build, and operate highly available, scalable systems in AWS
• Write, maintain, and review Terraform to provision and manage infrastructure
• Own and improve monitoring, alerting, and observability using Grafana, Pingdom, and Uptrends
• Participate in a rotating on-call schedule, responding to production incidents and driving issues to resolution
• Lead incident response, root cause analysis, and post-incident reviews with a focus on prevention and automation
• Define and manage SLOs, SLIs, and error budgets
• Build and improve CI/CD pipelines and operational workflows using Azure DevOps and GitHub
• Work directly with application teams to improve reliability, performance, and deployability
• Automate manual operational tasks to reduce toil
• Maintain clear, actionable runbooks and documentation in Confluence
• Track work, incidents, and operational improvements using Jira and ServiceNow
• Mentor other engineers and help set SRE standards and best practices

Required Qualifications

• 5+ years of hands-on experience in SRE, DevOps, or Infrastructure Engineering roles
• Strong production experience in AWS
• Required: Significant hands-on experience with Terraform in real-world environments
• Experience operating monitoring and uptime platforms such as Grafana, Pingdom, and Uptrends
• Strong Linux systems, networking, and troubleshooting skills
• Experience supporting production systems through incident response and on-call rotations
• Proficiency with GitHub and modern Git workflows
• Experience building or maintaining CI/CD pipelines with Azure DevOps
• Familiarity with ITSM and incident workflows using ServiceNow
• Strong written communication skills with experience documenting systems and processes in Confluence
• Ability to work independently in a remote or hybrid environment

Preferred Qualifications

• Experience defining and operating against SLOs and error budgets
• Infrastructure-as-Code best practices beyond Terraform (modules, testing, CI integration)
• Experience with containers and orchestration (Docker, Kubernetes)
• Experience supporting large-scale, high-availability production systems
• Prior experience mentoring engineers or serving as a technical lead

What We Offer

• Competitive salary and comprehensive benefits
• Flexible work location with hybrid or fully remote options
• Real ownership of production systems and reliability outcomes
• A culture that values automation, learning, and continuous improvement

U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $104,900 - $174,700. Base Pay Range for IL is $110,100 - $183,500. Base Pay Range for Chicago, IL is $115,400 - $192,200. Base Pay Range for MD is $110,100 - $183,500. Base Pay Range for NY is $115,400 - $192,200. Base Pay Range for New York City is $125,900 - $209,700. Base Pay Range for Rochester, NY is $104,900 - $174,700. Base Pay Range for OH is $99,700 - $166,000. Base Pay Range for NJ is $123,816- $197,784. This job is eligible for an annual incentive bonus. Application deadline is 09/30/2026.

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