Senior Site Reliability Engineer (Fully Remote)

Replicant; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Replicant builds an AI-powered customer service platform that serves Fortune 500 companies. The role focuses on platform engineering, including site reliability, cloud infrastructure, and developer experience, with ownership of patterns and systems-level work on a distributed team.

You will own CI/CD pipelines and developer tooling, extend the agent harness with CI, sandboxes, guardrails, and validation loops, and participate in on-call rotations to maintain uptime under high traffic.

Qualifications

• Experience designing and implementing platform domains with a focus on reliability.
• Proficiency in CI/CD tooling and performance optimization.
• Ability to operate in a distributed team and own systems-level work.

Responsibilities

• Contribute to the design and implementation of platform domains, including site reliability, cloud infrastructure, and developer experience.
• Help shape the future of platform engineering by owning patterns and systems-level work.
• Own and improve CI/CD pipelines and testing performance; extend the agent harness with CI, sandboxes, guardrails, and validation loops.
• Participate in on-call rotation and incident management to ensure platform uptime and quality.

Skills

Platform engineering

CI/CD pipelines

Site reliability

Cloud infrastructure

Developer experience

Tools

Agent harness

Job description

• Contribute to the design and implementation of our platform domains, including site reliability, cloud infrastructure, and developer experience.
• Help shape the future of platform engineering at Replicant by owning patterns and systems-level work.

CI/CD and Developer Tooling:

• Own and improve CI/CD pipelines and surrounding developer tooling, including build and test performance.
• Extend the agent harness with CI, sandboxes, guardrails, and validation loops.

Reliability and Incident Management:

• Participate in on-call rotation and incident management to ensure platform uptime and quality.
• Build systems that reduce toil and enable production infrastructure to remain available under large-scale conversational AI traffic.

Replicant

Replicant builds an AI-powered customer service platform that helps contact centers resolve requests and improve agent performance. The company is distributed, with a focus on ownership and collaboration, and serves Fortune 500 companies.