Senior Site Reliability Engineer, Data & Analytics

BLIZZARD ENTERTAINMENT, INC.; Irvine (CA); Hybrid; USD 103,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with Company match

Paid holidays and vacation

Job summary

Blizzard Entertainment, Inc. is seeking a Senior Site Reliability Engineer for the Data & Analytics team to improve reliability, scalability, and performance of large-scale data pipelines and ML workloads.

You will build automation tools and internal platform services, collaborating with data, ML, and platform engineering teams. The role supports hybrid or on-site work in Irvine, CA, Albany, NY, or fully remote candidates, with an emphasis on developing reliable data systems and efficient

Qualifications

• Experience operating reliable, distributed systems in SRE or platform roles.
• Experience with data, analytics, ML, or large-scale distributed workloads.
• Strong knowledge of Linux, containers, Kubernetes, and cloud infrastructure.
• Experience building automation tools and internal tooling.

Responsibilities

• Participate in an on-call rotation and drive incidents to resolution.
• Lead blameless postmortems and identify systemic reliability improvements.
• Partner with data, ML, and platform teams to improve workloads across batch, streaming, training, and inference.
• Support ML training pipelines and inference services, including GPU workloads.
• Help define how data and ML services run on Kubernetes.
• Design and build automation and operational tooling to reduce on-call burden.
• Build and evolve centralized platform services, including shared tooling and data integrations.
• Diagnose and resolve reliability, performance, and cost issues across distributed systems.
• Champion automation and documentation to reduce toil.
• Maintain infrastructure using Terraform and IaC principles.
• Improve CI/CD and GitOps workflows (Jenkins, GitHub Actions, ArgoCD).
• Operate and improve containerized services on Kubernetes.
• Define and measure reliability using SLIs/SLOs and error budgets.

Skills

Linux

Kubernetes

Cloud infrastructure

Python

Go

Automation tooling

CI/CD

GitOps

Observability

SRE fundamentals

Tools

Terraform

Jenkins

GitHub Actions

ArgoCD

Prometheus

Grafana

Docker

Job description

Team Name: Battle.net & Online Products

Job Title: Senior Site Reliability Engineer, Data & Analytics

Requisition ID: R027436

Job Description: This Senior Site Reliability Engineer role is on our Data & Analytics team, partnering with data, analytics, ML, and platform engineering to improve the reliability, scalability, and performance of large-scale data platforms, analytics pipelines, ML training pipelines, and inference services. In addition to core SRE responsibilities, this role will build operational and automation tooling that reduces toil, speeds up issue resolution, and improves engineering velocity. This includes contributing to internal platform services such as shared tooling, data integrations, and access-control patterns used across Blizzard. The ideal candidate is a production-minded SRE or platform engineer who is comfortable operating critical systems, writing software, and building tools that improve engineering efficiency without compromising reliability.

This role is open to candidates based in Irvine, CA or Albany, NY (hybrid or on-site), as well as fully remote candidates.

Responsibilities

• Participate in an on-call rotation and drive incidents to resolution
• Lead blameless postmortems and identify systemic reliability improvements
• Partner with data, ML, and platform teams to improve batch, streaming, training, and inference workloads
• Support ML training pipelines and inference services, including GPU workloads
• Help define how data and ML services run on Kubernetes
• Design and build automation and operational tooling (e.g., workflows, diagnostic tooling, runbooks) to reduce on-call burden
• Build and evolve centralized platform services, including shared tooling, data integrations, and access controls
• Diagnose and resolve reliability, performance, and cost issues across distributed systems
• Champion automation, documentation, and practices that reduce toil
• Maintain infrastructure using Terraform and infrastructure-as-code principles
• Improve CI/CD and GitOps workflows (Jenkins, GitHub Actions, ArgoCD)
• Operate and improve containerized services on Kubernetes
• Define and measure reliability using SLIs, SLOs, and error budgets
• Run load tests, capacity modeling, and production validation
• Build internal tools and paved paths that help teams operate safely and efficiently

Minimum Requirements

• Experience operating reliable, distributed systems in SRE, platform, or similar roles
• Experience with data, analytics, ML, or large-scale distributed workloads
• Strong knowledge of Linux, containers, Kubernetes, and cloud infrastructure
• Experience building automation or internal tools (Python, Go, shell, etc.)
• Experience with infrastructure-as-code (e.g., Terraform)
• Experience with CI/CD or GitOps systems (e.g., Jenkins, GitHub Actions, ArgoCD)
• Familiarity with observability (metrics, logs, traces, alerting, incident response)
• Solid understanding of SRE concepts (SLIs, SLOs, error budgets, postmortems)
• Experience using modern development and automation practices to improve reliability and efficiency
• Experience building internal tooling, automation, or developer productivity systems
• Strong communication skills with technical and cross-functional partners

Bonus Points

• Experience with data and ML systems (training pipelines, model serving, GPU workloads)
• Experience with distributed systems and messaging (Kafka, Pub/Sub)
• Experience working in Kubernetes-based environments
• Familiarity with observability tools (Prometheus, Grafana)
• Experience operating systems in cloud environments (GCP, AWS)

Company Culture

Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which wasacquiredby Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, witha track recordthat includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media,technologyand entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrivein order toconnect and engage the world through epic entertainment.

We provide a suite of benefits that promote physical,emotionaland financial well-being for ‘Every World’ -we’vegot our employees covered! The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment.

We are committed to working with and providing reasonableassistanceto individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [e-mail]. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
• 401(k) with Company match, tuition reimbursement, charitable donation matching
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

Salary

In the U.S., the standard base pay range for this role is $102,800.00 - $190,204.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations.

Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process.

In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Blizzard Entertainment® is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception.