Senior Site Reliability Engineer

Hive; San Francisco (CA); On-site; USD 160,000 - 250,000; Full time

Job summary

Deploy is building an intelligence infrastructure platform for open source and proprietary AI models. Our DevOps and Site Reliability team collaborates across data centers, hybrid cloud, and on-prem environments to maintain reliable enterprise SaaS services in San Francisco.

We value automation, scalable performance, and strong cross-team communication. The role involves on-call rotations, security-conscious operations, and contributing to high-availability infrastructure for our customers.

Qualifications

• 3–5 years of experience in development, operations, IT, or related field
• Comfortable with Linux infrastructures (Debian) via the CLI
• Able to debug, optimize, and automate routine tasks
• Able to multitask, prioritize, and manage time efficiently
• Able to physically lift equipment
• Strong cross-team communication
• Degree in computer science or similar is a plus

Responsibilities

• Automate manual operational processes
• Improve workflows of developer, data, and ML teams
• Manage secure integration and deployment tooling
• Create, maintain, monitor, and audit secure infrastructure
• Manage diverse technology platforms following best practices
• Participate in on-call rotation and RCAs
• Maintain awareness of data maintenance and security practices
• Report security and policy violations to authorities

Skills

Linux

Debian

Automation

Troubleshooting

Communication

Time management

Docker

Kubernetes

Jenkins

Chef

RabbitMQ

Ceph

Postgres

GreenPlum

S3

AWS

TCP/IP

SSH

Education

Degree in computer science or similar

Tools

Docker

Kubernetes

Chef

Jenkins

RabbitMQ

Ceph

Postgres

Pivotal GreenPlum

Job description

About Deploy

Deploy is an intelligence infrastructure platform that gives developers and enterprises access to open source and proprietary AI models. For leading open source LLMs, Deploy operates an optimized model inference engine that keeps costs and latency low while maintaining high throughout. Deploy also offers a set of proprietary AI models that address challenges in content safety, AI & deepfake detection, sponsorship intelligence, and IP & publicity protection. Trusted by the world's largest and most innovative organizations, Deploy's solutions unlock high-performance AI model inference at production scale.
Deploy has raised more than $200M from leading investors, including Tomales Bay Capital, General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. The company has more than 250 employees across offices in San Francisco, Seattle, New York, and Delhi.

DevOps and Systems Team

Our unique machine learning needs led us to open our own data centers, with an emphasis on distributed high performance computing integrating GPUs. Even with these data centers, we maintain a hybrid infrastructure with public clouds when the right fit. As we continue to commercialize our machine learning models, we also need to grow our DevOps and Site Reliability team to maintain the reliability of our enterprise SaaS offering for our customers. Our ideal candidate is someone who is able to thrive in an unstructured environment and takes automation seriously. You believe there is no task that can’t be automated and no server scale too large. You take pride in optimizing performance at scale in every part of the stack and never manually performing the same task twice.

Responsibilities

• Automate manual operational processes
• Improve workflows of developer, data, and machine learning teams
• Manage secure integration and deployment tooling
• Create, maintain, monitor, and audit secure infrastructure
• Manage a diverse array of technology platforms, following best practices and procedures
• Participate in on-call rotation and root cause analysis
• Maintain awareness of industry best practices for data maintenance handling as it relates to your role
• Adhere to policies, guidelines and procedures pertaining to the protection of information assets
• Report actual or suspected security and/or policy violations/breaches to an appropriate authority

Requirements

• Minimum 3 - 5 years of previous experience in development, operations, IT, or a related field
• Comfortable working on Linux infrastructures (Debian) via the CLIAble to learn quickly in a fast-paced environment
• Able to debug, optimize, and automate routine tasks
• Able to multitask, prioritize, and manage time efficiently independently
• Able to physically lift equipment at least 30 pounds
• Can communicate effectively across teams and management levels
• Degree in computer science, or similar, is an added plus!

Technology Stack

• Operating Systems - Linux/Debian Family/Ubuntu
• Configuration Management - Chef
• Containerization - Docker
• Container Orchestrators - Mesosphere/Kubernetes
• Scripting Languages - Python/Ruby/Node/Bash
• CI/CD Tools - Jenkins
• Network hardware - Arista/Cisco/Fortinet
• Hardware - HP/SuperMicro
• Storage - Ceph, S3
• Database - Scylla, Postgres, Pivotal GreenPlum
• Message Brokers: RabbitMQ
• Logging/Search - ELK Stack
• AWS: VPC/EC2/IAM/S3
• Networking: TCP / IP, ICMP, SSH, DNS, HTTP, SSL / TLS, Storage systems, RAID, distributed file systems, NFS / iSCSI / CIFS

Who We Are

We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Deploy, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.

Thank you for your interest in Deploy and we hope to meet you soon!

The current expected base salary for this position ranges from $160,000 - $250,000. Actual compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work; stock options may be offered in addition to the range provided here.