Senior Site Reliability engineer

Filevine; New York (NY); Hybrid; USD 175,000 - 195,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off

Disability insurance

Company swag

Job summary

Filevine is seeking a Site Reliability Engineer to join a cross-functional team. You will own and operate critical portions of our systems, starting with context-building in year one and advancing to mission-critical objectives for autonomous, scalable platforms in subsequent years.

You will help build reliable, observable, and scalable services across the Filevine stack. Ideal candidates will bring 8+ years in software/DevOps with 5+ years in SRE, strong cloud and Kubernetes experience, and

Qualifications

• 8+ years in software/platform engineering or DevOps with 5+ years in SRE.
• Cloud platforms (AWS), Kubernetes, and full-stack observability (tracing, logging, SLI/SLOs).
• Automation in Python, Go, or Bash for CI/CD and tooling.
• Proven incident leadership including root cause analysis and long-term reliability.
• Strong leadership and mentoring skills with cross-team collaboration.
• Hands-on Operational AI/ML using telemetry to predict capacity risks.

Responsibilities

• Design and improve monitoring, logging, tracing, dashboards, and SLI/SLOs for production visibility.
• Build internal tools and delivery pipelines to boost efficiency and reliability.
• Drive continuous improvements in performance, scalability, and security to mitigate customer impact.
• Lead production incident response from triage to resolution and create durable runbooks.
• Guide major technical initiatives and align cross-team engineering efforts.
• Mentor engineers through design reviews and incident post-mortems.
• Join on-call rotations and lead capacity planning and disaster recovery readiness.
• Leverage AI/ML tools to forecast capacity risks and optimize workflows.

Skills

SRE expertise

Leadership

Incident response

Automation scripting

Operational AI/ML

Education

Bachelor's in CS/Engineering

Tools

AWS

Kubernetes

Grafana

Datadog

New Relic

IaC (Terraform/CFN)

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary

As a Site Reliability Engineer you will be embedded with a cross functional team who has key responsibilities for certain portions of our systems. Over the course of the first year you will gain the valuable context needed to be truly effective and move at speed in the Filevine environment. During your successive years you will be given specific mission critical objectives that help build out and improve our autonomous systems and simultaneously build out your personal brand as an exceptional engineer who has built and maintained amazing systems that can grow to internet scale.

Responsibilities

• Observability & Alerting: Design and improve monitoring, logging, tracing, dashboards, and SLI/SLOs for production visibility.
• Automation & CI/CD: Build internal tools and delivery pipelines to boost efficiency, eliminate toil, and ensure reliable deployments.
• Reliability & System Quality: Drive continuous improvements in system performance, scalability, and security to mitigate customer impact.
• Incident Management: Lead production incident response from triage to resolution, turning lessons into durable runbooks and preventatives.
• Technical Leadership: Guide major technical initiatives, align cross-team engineering efforts, and manage technical risks.
• Mentorship: Elevate SRE team capability through design reviews, paired problem-solving, and incident post-mortems.
• Operations & On-Call: Join the on-call rotation while leading capacity planning and disaster recovery readiness.
• AI/ML Operationalization: Leverage operational AI/ML tools to forecast capacity risks, detect patterns, and automate system health.

Qualifications

• Experience: 8+ years in software/platform engineering or DevOps, including 5+ years dedicated to Site Reliability Engineering.
• Infrastructure & Observability: Expertise in cloud platforms (AWS), Kubernetes, IaC, and full-stack observability (tracing, logging, SLI/SLOs). Grafana, Datadog, NewRelic
• Automation & Scripting: Proficient in Python, Go, or Bash for building CI/CD pipelines, production tools, and toil-reducing automation.
• Incident Leadership: Proven track record in root cause analysis, high-severity incident response, and long-term reliability engineering.
• Leadership & Mentorship: Strong communication skills with a history of mentoring engineers, leading cross-functional projects, and setting technical strategy.
• Operational AI/ML: Hands‑on experience using AI/ML on telemetry data to predict capacity risks, spot anomalies, and optimize system workflows.

$175,000 - $195,000 a year

Compensation Information: $175,000 - $195,000

The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [e-mail]

Work Location Expectation

This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.

Cool Company Benefits

• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

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