Senior Site Reliability Engineer

Proofpoint; Draper (UT); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Career growth opportunities

Wellness days

Job summary

Proofpoint is seeking a Senior Site Reliability Engineer in Utah to design, implement, and operate scalable production systems across data centers and AWS. You will optimize reliability, capacity, and performance while driving automation and incident response.

You will partner with Product, Engineering, and Ops teams, own monitoring and on-call duties, and contribute to architecture decisions for resilient services.

Qualifications

• 7+ years of troubleshooting, tuning, and maintaining complex systems.
• Proficient in Infrastructure-as-Code: Terraform, Ansible, CloudFormation.
• Automate management tasks using Node.js or Python.
• Strong knowledge of TCP/IP, HTTP, DNS, and LDAP.
• Experience with large distributed computing environments.
• Experience with cloud infrastructure management (AWS/Azure).
• US citizenship is required.

Responsibilities

• Build and maintain production infrastructure across data centers and AWS.
• Participate in 24x7 on-call rotations and incident response.
• Monitor, alert, capacity planning, and reporting in production.
• Collaborate with Product, Engineering and Operations teams to enable reliability.
• Design and evolve scalable, reliable architectures.
• Troubleshoot complex performance and scaling issues.
• Lead incident resolution and root-cause analysis.

Skills

SRE experience

Troubleshooting

Collaboration

IaC

Automation

Networking basics

Cloud infrastructure

Public cloud

Networking protocols

Distributed systems

US citizenship

Education

BS/MS in CS/Eng or related

Tools

Terraform

Ansible

CloudFormation

Node.js

Python

VMware vSphere

OpenStack

Job description

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values

• Bold in how we dream and innovate
• Responsive to feedback, challenges and opportunities
• Accountable for results and best in class outcomes
• Visionary in future focused problem-solving
• Exceptional in execution and impact

The Role

As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services and applications that come together to deliver Proofpoint's next generation security products. You will contribute to the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be responsible for provisioning, maintaining, and scaling our production services within server farms across multiple, world-wide data centers as well as AWS.

We are looking for passion, curiosity, attention to details, taking pride in one’s work, taking ownership, and having ideas and opinions. If you’re an enthusiastic team player who cares about the infrastructure, remains calm in crisis, collaborates cross functionally, loves automation, then we want to talk to you.

Day-to-Day Responsibilities

• Build long lasting, effective partnerships across the organization to foster collaboration between Product, Engineering and Operations teams.
• Participate in a 24x7, multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security.
• Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to scaling and performance.
• Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
• Contribute to the evolving design and architecture of reliable and scalable infrastructure.
• First line of defense during working hours should any alerts or incidents arise.
• Collaborate with product engineering teams to ensure Operations standards are observed, determine resource impacts for upcoming product deployments, and ensure successful product rollouts.
• Participate in an on-call rotation and be willing to jump on escalated issues as needed.

What you bring to the team

• Demonstrable skills and 7+ years' experience in troubleshooting, and tuning in systems, networking, and cloud services.
• A friendly and collaborative demeanor, working well with cross functional teams.
• Experience with Infrastructure-as-Code using Terraform, Ansible, Cloudformation, etc.
• Experience automating management and operational tasks using Node.Js, Python, or scripting languages.
• Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, and LDAP.
• Experience in management of a large distributed computing environment.
• Experience in management of cloud infrastructure.
• Experience with virtualization - KVM, VMware vSphere, and OpenStack
• Excellent verbal and written communication skills.
• Experience with monitoring and alerting systems.
• Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters.
• Experience with public cloud providers such as Amazon EC2 or Microsoft Azure.
• BS or MS in Computer Science, Engineering or related technical discipline, or equivalent experience required.
• US citizenship required

Why Proofpoint?

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our Culture

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [e-mail].

Base Pay Ranges

SF Bay Area, New York City Metro Area

Base Pay Range 136,200.00 - 214,005.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska

Base Pay Range 112,700.00 - 177,100.00 USD

All other cities and states excluding those listed above

Base Pay Range 101,600.00 - 159,720.00 USD