Senior Site Reliability Engineer

Veloc Inc; Coppell (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Veloc Inc is seeking a Senior Site Reliability Engineer to own the reliability, availability, and performance of our cloud infrastructure and SaaS platforms. You will work hands-on in both operations and platform engineering to drive reliability initiatives from conception through production.

You will lead automation efforts, IaC, CI/CD improvements, and incident response while collaborating across teams to improve deployment safety, capacity planning, and operational scalability.

Qualifications

• 7+ years in Site Reliability Engineering, DevOps, Cloud Infrastructure, or Production Operations.
• Strong experience operating workloads in Microsoft Azure, AWS, or Google Cloud.
• Hands-on with Kubernetes, Docker, CI/CD pipelines, and IaC tools.
• Scripting and automation in Python, Bash, PowerShell, or Go.
• Experience with observability platforms (Datadog, Grafana, Prometheus, Splunk).
• Solid networking, Linux/Windows admin, and cloud-native architectures.
• Incident response, production troubleshooting, and governance expertise.

Responsibilities

• Own day-to-day monitoring, alerting, on-call support for SaaS platforms and cloud infra.
• Lead major incident response, root-cause analysis, and postmortems.
• Design and maintain high-availability, backup, and DR procedures.
• Investigate and resolve production incidents across infra, platform, and apps.
• Design, implement, and maintain IaC, deployment automation, and CI/CD improvements.
• Develop tooling to reduce toil and boost engineering productivity.
• Partner with development teams to improve deployment safety and scalability.
• Drive standardization of cloud infra and deployment governance.

Skills

SRE/DevOps expertise

Cloud infrastructure operations

Kubernetes & Docker

CI/CD automation

Scripting (Python, Bash, PowerShell,Go

Observability tooling

Incident response

Strong communication

Tools

Kubernetes

Docker

CI/CD pipelines

IaC tools

Datadog/Grafana/Prometheus/Splunk

Terraform/Bicep/ARM/Ansible

Job description

Senior Site Reliability Engineer — combination of deep operational expertise and hands-on engineering ability. The majority of your time (~70%) will be focused on owning the reliability, availability, scalability, and operational excellence of the cloud infrastructure and SaaS platforms powering our business. The remaining ~30% puts you directly in the platform engineering flow: building automation, improving deployment pipelines, and driving reliability initiatives from conception through production.

Key Responsibilities

Reliability Engineering & Operations (~40% of role)

• Own day-to-day monitoring, alerting, operational health, and on-call support for mission-critical SaaS platforms and cloud infrastructure.
• Lead major incident response activities including escalation coordination, root cause analysis, and postmortem reviews.
• Design and maintain high-availability, failover, backup, and disaster recovery procedures; validate RTO/RPO targets regularly.
• Investigate and resolve production incidents end-to-end across infrastructure, platform, and application layers.

Automation & Platform Engineering (~30% of role)

• Design, implement, and maintain Infrastructure as Code (IaC), deployment automation, and CI/CD pipeline improvements.
• Develop tooling and automation to reduce operational toil and improve engineering productivity.
• Partner with development teams to improve deployment safety, release reliability, and operational scalability.
• Drive standardization of cloud infrastructure, operational engineering practices, and deployment governance.

Observability & Performance Optimization (~15% of role)

• Build and maintain monitoring, logging, tracing, and alerting capabilities across distributed systems.
• Establish service-level objectives (SLOs), SLIs, and error budget policies.
• Identify and remediate performance bottlenecks, scaling issues, and infrastructure inefficiencies.
• Analyze operational telemetry and trends to improve reliability and capacity planning.

Security, Compliance & Architecture (~15% of role)

• Implement operational security best practices including RBAC, least privilege access, and infrastructure hardening.
• Ensure compliance with SOC 2, HIPAA, GDPR, and organizational security standards.
• Participate in architecture reviews and operational readiness assessments for new services and platforms.
• Mentor junior engineers on reliability engineering, cloud operations, automation, and incident management best practices.

Required Qualifications

• 7+ years of experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, or Production Operations roles.
• Strong experience operating workloads in cloud environments such as Microsoft Azure, AWS, or Google Cloud.
• Hands-on experience with Kubernetes, Docker, CI/CD pipelines, and Infrastructure as Code tools.
• Strong scripting and automation skills using Python, Bash, PowerShell, Go, or similar languages.
• Experience with observability and monitoring platforms such as Datadog, Grafana, Prometheus, or Splunk.
• Strong understanding of networking, Linux/Windows administration, distributed systems, and cloud-native architectures.
• Experience with incident response, production troubleshooting, and operational governance.
• Strong communication skills and ability to collaborate across engineering and business teams.

Preferred Qualifications

• Experience supporting multi-tenant SaaS environments.
• Experience with Terraform, Bicep, ARM templates, or Ansible.
• Familiarity with GitOps and modern deployment strategies such as canary or blue/green deployments.
• Experience working within regulated or compliance-driven environments.
• Relevant cloud or Kubernetes certifications.