Senior Site Reliability Engineer

tastytrade, Inc.

Chicago (IL)

Hybrid

USD 180,000 - 200,000

Full time

12 days ago

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Benefits offered by this job

Performance Bonuses
Stock Purchase Options
401k Plan
20 Paid Vacation Days (plus an extra)
10 Paid Sick Days
Pet Insurance
Wellness & Mental Health Programs
Charitable Donation Matching
Daily catered lunch in office
Full kitchen with snacks
Shuttle to Metra

Job summary

tastytrade, Inc. in Chicago, IL is seeking a Senior Site Reliability Engineer to define reliability standards and build a scalable observability culture across Ruby, Java, and Elixir services.

You will embed with infrastructure and application teams, shaping a production readiness practice on a HashiCorp Nomad-based fabric. You will implement SLOs, error budgets, and instrumentation using OpenTelemetry, Prometheus, and Grafana, while mentoring engineers and driving fault-injection exercises.

Qualifications

  • Production-quality coding in Ruby and/or Java, with Python for automation.
  • A track record embedding SRE practices within engineering teams, including SLOs and burn-rate alerting.
  • Hands-on experience with OpenTelemetry, Prometheus, and Grafana for instrumentation.
  • Strong Linux internals and networking fundamentals (TCP/IP, UDP/multicast, packet capture).
  • On-call experience on production systems and ability to lead blameless post-incident reviews.
  • Experience with HashiCorp Nomad, Consul, or Vault is a plus.

Responsibilities

  • Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for critical brokerage flows.
  • Author tastytrade's first reliability standards including SLO methodology and observability guide.
  • Contribute reliability patterns (circuit breakers, retries with backoff, bulkheads, load-shedding) into services.
  • Extend observability stack and guide teams across Nomad-based service fabric.
  • Design and run tabletop exercises and fault-injection testing to stress-test the platform.
  • Mentor engineers to build a culture of site reliability champions.

Skills

Ruby
Java
Python
SRE practices
OpenTelemetry
Prometheus
Grafana
Linux internals
Networking
TCP/IP
On-call experience
Nomad
Consul
Vault

Tools

Prometheus
Grafana
OpenTelemetry
Nomad
Consul
Vault

Job description

Location: Chicago, IL (Hybrid, 3 days/week in office)

Role Summary

Come join tastytrade, part of IG Group, as we build the reliability practice behind the brokerage platform that active options, futures, and equities traders rely on every market day. As our first Senior Site Reliability Engineer, you'll define what reliability means at tastytrade, from customer-meaningful SLOs on order execution and market data delivery to the error-budget policy and observability standards that guide every engineering team that follows. You'll work embedded alongside our infrastructure and application engineering teams, contributing reliability patterns directly into our Ruby, Java, and Elixir services and helping them scale across our HashiCorp Nomad-based service fabric. This is a rare opportunity to shape a practice and a culture from day one, on a platform where every order, quote, and position has to be right, because real client capital is on the line.

What You'll Do (Job Responsibilities)
  • Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for critical brokerage flows, including order execution and market data delivery.
  • Author tastytrade's first reliability standards, including SLO methodology, error-budget policy, an observability instrumentation guide, and a Production Readiness Review (PRR) checklist.
  • Contribute reliability patterns, such as circuit breakers, retries with backoff, bulkheads, and load-shedding, directly into our Ruby, Java, and Elixir services.
  • Extend our observability stack (Prometheus, Honeycomb, OpenTelemetry) and guide teams as they scale workloads across our HashiCorp Nomad service fabric.
  • Design and run tabletop exercises and fault-injection testing to stress-test the platform against real-world failure and volatility scenarios.
  • Mentor engineers across teams to build a culture of site reliability champions so the practice outlives any one person.
Who You Are (Skills Needed)
  • Production-quality coding experience in Ruby and/or Java, plus Python for automation.
  • A track record embedding SRE practices within engineering teams, including SLOs, error budgets, and burn-rate alerting.
  • Hands-on experience with OpenTelemetry, Prometheus, and Grafana, with the ability to instrument services directly.
  • Strong Linux internals and networking fundamentals, including TCP/IP, UDP/multicast, packet capture, and flow analysis.
  • On-call experience on production systems and comfort building a blameless post-incident review process.
  • Experience influencing standards across teams you don't own; HashiCorp Nomad, Consul, or Vault experience is a strong plus.
Company Perks + Benefits:
  • Performance Bonuses
  • Stock Purchase Options
  • 401k Plan
  • 20 Paid Vacation Days (plus anadditionalpaid vacationdaythe month of your birthday!)
  • 10 Paid Sick Days
  • Pet Insurance
  • Wellness & Mental Health Programs
  • Charitable Donation Matching
  • Daily catered lunch when in the office
  • Full kitchen with snacks and beverages
  • Shuttle to/from Metra

Base Salary Range:$180,000-$200,000 The actual salary offered will be based on the candidate's level of experience and qualifications.

Discretionary Performance Bonus: 15-20% of base salary based on individual and company performance.

About IGNA+ tasty
IG North America is home to tastytrade,tastylive &tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators ofthinkorswim,acquiredby London-based IG Group in 2021, we combine startup innovation with the backing ofaFTSE 100 fintechoperatingacross five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, withtastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US.tastycrypto provides self-custody digital wallets for decentralized finance.

We'rea lean, collaborative team that values autonomy, pragmatism, and impact. Whetheryou'rebuilding technology, creating content, serving customers, or supporting operations,you'llwork alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users.The bar is high – bring a curious and forward-thinkingmindsetandwe'llgive you the platform to define what comes next. Join us at IG|tasty – the future gets built here.

Location

Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.

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