Senior Services Account Manager

Trane Technologies; Towson (MD); On-site; USD 146,000 - 248,000; Full time

Benefits offered by this job

健康保险及福利体系

教育培训机会与学费补助

401K匹配与退休福利

Job summary

Trane Technologies 在马里兰州 Towson 的商业 HVAC 服务团队寻找高级服务客户经理，负责通过服务方案建立长期客户关系并提升对现有客户的全方位解决方案。您将专注于为建筑所有者提供能效与可持续性解决方案，推动业务增长。

该职位要求具备出色的客户沟通、销售推进能力及跨部门协作能力，并可在本地出差。公司提供竞争的薪酬、健康与福利、教育培训等多项福利。

Qualifications

• 拥有5年以上相关销售经验，或具BA/BS学位。
• 有解决方案销售经验，曾实现销售目标。
• 鼓励无四年制学位者申请，重视实际经验和领导力原则。
• 具理解业务并将客户与服务产品连接的热情。
• 能与多个利益相关方、影响者和关键决策者互动。
• 具财务与商业敏感性，具自我驱动心态。
• 愿意进行本地出差。
• 持有驾照，需在州内有效且近3年无重大违章。

Responsibilities

• 与客户进行对话，提供商业洞察以建立价值并引发需求。
• 作为协调人，帮助客户购买，包括项目商业案例、财务前提、验证业务结果。
• 冲突管理：处理投诉、解决冲突、在维护良好关系的同时谈判解决方案。
• 咨询式销售：与客户建立信任关系，了解需求并提供有价值的解决方案。
• 主动性：在没有指示时主动评估形势并采取行动。
• 行业与市场分析：收集并分析信息，识别机会与威胁。
• 优先级设定：制定明确目标和计划，安排工作。
• 问题解决：识别复杂问题，评估选项并实施解决方案。
• 团队销售：与销售团队协作，了解客户需求，促进销售。

Skills

Solution sales

Stakeholder management

Lead generation

Business acumen

Travel readiness

Driver's license

Education

BA/BS学位

Job description

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说 特灵科技，以及通过我们的各项业务，包括 特灵 注册商标 和 Thermo King 可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的 福利 为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

工作地点：

优先与客户进行互动。在未直接与客户交流时，请与办公室同事协作。

What's in it for you:

As a Senior Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

What you will do:

• Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
• Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
• Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
• Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.
• Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
• Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
• Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

What you will bring:

• 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships.
• Strong financial and business acumen and self-starter mindset.
• Available for local travel.
• DL NUMBER - Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

年度基本薪资范围或小时基本工资范围

$145,856.66 - $248,200.00

薪酬类型

薪资

符合激励资格

No

符合销售佣金资格

Yes

免责声明

我们致力于为该职位提供具有竞争力的薪酬，并根据多种因素进行定制。实际薪酬将取决于资历、绩效、地理位置、学历、经验、出差要求以及工会归属等因素。我们的薪酬范围通常以该国家的全国平均水平为基础。此外，福利待遇可能会因地区、业务归属、工会参与以及员工身份的不同而有所差异。

在工作与家庭中都能蓬勃发展：

• 您和家人的福利从第一天起即生效，包括医疗保险，以及提供丰厚激励的全方位健康福利计划 – 我们敢于关怀！
• 家庭组建福利包括生育治疗保障，以及收养/代孕协助。
• 带薪休假包括最多 15 天年假、带薪节假日、病假，以及其他支持志愿服务和育儿假的选项。
• 401K 匹配缴款、通过公司项目提供的教育与培训机会，以及学费补助和学生贷款债务支持。

免责声明： 福利内容可能因工作地点、集体谈判协议以及当地/州法规而异

安全敏感岗位

Yes

公司将某些岗位指定为安全敏感岗位。安全敏感岗位可能要求您通过额外的药物筛查。此岗位为安全敏感岗位：

我们提供具有竞争力的薪酬以及全面的福利和项目。我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何受法律保护的身份。