Senior ServiceNow Platform Architect & AI Roadmap

ViziRecruiter,LLC.; Scarborough (ME); Hybrid; USD 105,200 - 163,320; Full time

Job summary

A leading global food retailer is seeking a ServiceNow Platform Architect to manage the platform architecture and strategic roadmap. The ideal candidate will have a B.S. in Computer Science and over 10 years of experience in relevant roles. Responsibilities include leading ServiceNow implementations, technical documentation, and collaborating with vendors and business partners. Competitive salary range from $105,200 to $163,320 based on experience, with potential for remote work.

Qualifications

• 10+ years of relevant work experience, including 3 years as a ServiceNow Platform Architect.
• ServiceNow Architect certification required.
• Exceptional storytelling skills for influencing stakeholders.

Responsibilities

• Serve as a trusted advisor for ServiceNow platform decisions.
• Lead planning and deployment of AI-related ServiceNow capabilities.
• Document integration processes and design decisions.
• Build relationships with vendors and partners to improve product evaluations.

Skills

ServiceNow development

ITIL practices

Team collaboration

Technical roadmap development

Data structure management

Cloud provisioning

Verbal and written communication

Agile methodologies

Education

B.S. in Computer Science or related field

Tools

ServiceNow

AIOps platform

Job description

A leading global food retailer is seeking a ServiceNow Platform Architect to manage the platform architecture and strategic roadmap. The ideal candidate will have a B.S. in Computer Science and over 10 years of experience in relevant roles. Responsibilities include leading ServiceNow implementations, technical documentation, and collaborating with vendors and business partners. Competitive salary range from $105,200 to $163,320 based on experience, with potential for remote work.