Senior ServiceNow Developer (Remote)

GovCIO; Dover (DE); Remote; USD 150,000 - 160,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a Senior ServiceNow developer to design, build, and deploy a bi-directional integration between ServiceNow and Jira, creating a scalable, secure connector that synchronizes incidents, demands, change requests, and other work items across both platforms.

The role requires CAD credentials, 5+ years of development experience, and expertise in JavaScript, Glide APIs, Flow Designer, IntegrationHub, and REST/SOAP integrations.

Qualifications

• Bachelor's degree in engineering/computer science or related field.
• 15+ years of work experience; 10 years may be substituted for education.
• 5+ years of development experience.
• 2+ years experience in ServiceNow and the Now Platform.
• CAD certification and hands-on experience building custom applications.

Responsibilities

• Design, build, and deploy a bi-directional integration between ServiceNow and Jira.
• Develop, maintain and expand custom ServiceNow applications on the Now Platform.
• Develop front and back-end components and interconnect with legacy systems.
• Deliver lightweight back-end services and front-end web work.
• Diagnose and troubleshoot production issues.
• Promote innovation in technologies, processes, and tools.
• Work with Product Owners and Scrum Teams on requirements and user stories.
• Interface with government management personnel.
• Use unit and integration testing to ensure a defect-free system.
• Engage with stakeholders in support of the Product Owner.

Skills

ServiceNow development

JavaScript

Glide APIs

Flow Designer

IntegrationHub

REST/SOAP integrations

Education

Bachelor's Degree in Engineering, Computer Science, Systems, Business or related

Tools

Jira

GitHub

Now Platform

Job description

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring a Senior ServiceNow developer to support the Department of Veteran Affairs (VA). This role will be for a ServiceNow Developer with Certified Application Developer (CAD) credentials responsible for designing, building, and deploying a bi-directional integration between ServiceNow and Jira. This role focuses on creating a scalable, secure connector that synchronizes incidents, demands, change requests, and other work items across both platforms. This role is a fully remote position within the United States with core hours of operation from Monday to Friday, 8 AM to 5 PM ET.

Responsibilities

• Design, build, and deploy a bi-directional integration between ServiceNow and Jira.

• Develop, maintain and expand a set of custom-developed ServiceNow applications utilizing the Now Platform.

• Develop front and back-end components connected to a blended technology stack and also focus on interconnecting these ServiceNow functions into legacy systems.

• Rapidly deliver both lightweight back-end services and front-end public-facing web stack.

• Diagnose and troubleshoot production application issues.

• Promote and drive innovation in technologies, processes, and tools.

• Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.

• Interaction with stakeholders in support of the Product Owner.

• Use unit and integration testing to ensure systems is defect free.

• Interface with internal and Government management personnel.

Qualifications

Required Skills and Experience

• Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline, 15+ Years of work experience; 10 years of additional relevant experience may be substituted for education.

• 5+ years of development experience.

• 2+ years experience in ServiceNow and the Now Platform - ITSM, App Engine and/or Integration Hub.

• Must be able to design, discuss, and document system strategies for platforms, applications, and networks.

• Experience writing both unit and end-to-end automated tests.

• Proficient with Jira and GitHub.

• ServiceNow CAD certification and hands-on experience building custom applications on the Now Platform.

• Strong expertise in JavaScript, Glide APIs, Flow Designer, and IntegrationHub.

• Experience with REST/SOAP integrations, webhook frameworks, authentication models, and cross-platform data mapping.

• Familiarity with Jira’s project structure, issue data models, workflows, and service account configurations.

• Ability to design scalable integration architectures that meet enterprise security, governance, and SDLC standards.

Clearance Required:

Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Skills and Experience

• ServiceNow development and the Now Platform including ITSM, App Engine, Integration Hub, Mobile Studio, and Automated Test Framework

• JAVA development experience

Posted Salary Range

USD $150,000.00 - USD $160,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.