Senior ServiceNow Developer

Kearney & Company; Alexandria (VA); On-site; USD 77,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Paid holidays

Wellness benefits

Job summary

Kearney & Company is seeking a Senior ServiceNow Developer to support a highly customized ServiceNow environment, including multiple custom applications. You will design, develop, and implement enhancements, collaborate with client stakeholders, and ensure security, scalability, and upgradeability of the platform.

Preferred candidates hold a CAD certification, have 4+ years of hands-on ServiceNow development, and can obtain an Agency Suitability clearance.

Qualifications

• ServiceNow CAD certification required.
• 4+ years of ServiceNow development and custom app support.
• Bachelor's degree or equivalent.
• Strong server-side and client-side JavaScript in ServiceNow.
• Experience designing/modifying tables, forms, business rules, ACLs, and Flow Designer/workflows.
• Ability to independently analyze existing implementations and safely implement enhancements.
• Must be able to obtain an Agency Suitability clearance (US Citizenship).

Responsibilities

• Assess and enhance a highly customized ServiceNow environment and custom apps.
• Collaborate with stakeholders to translate business needs into technical solutions.
• Develop and modify ServiceNow components including scripts, UI policies, and workflows.
• Troubleshoot complex issues and perform root-cause analysis.
• Maintain integrations with other enterprise systems and document configurations.

Skills

ServiceNow CAD

JavaScript development

Platform customization

Integrations

Server-side scripting

Education

Bachelor's degree

Tools

Flow Designer

Job description

Kearney & Company is seeking a Senior ServiceNow Developer to join our growing firm! This role will be responsible for supporting, maintaining, and enhancing a highly customized ServiceNow environment, including multiple custom applications.
Additional responsibilities include:

• Independently assess and understand the client’s existing ServiceNow platform, including custom applications, data models, workflows, business logic, integrations, security configurations, and existing customizations.
• Analyze existing custom applications to understand how they were designed and implemented, identify dependencies, and determine the appropriate approach for enhancements or modifications.
• Work directly with client stakeholders to understand business needs, clarify requirements, and translate those needs into effective technical solutions within ServiceNow.
• Design, develop, configure, and implement enhancements to custom ServiceNow applications and platform functionality based on evolving client requirements.
• Recommend technical approaches that balance immediate business needs with ServiceNow development best practices, maintainability, scalability, security, and upgradeability.
• Develop and modify ServiceNow components including custom tables and data models, Script Includes, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer flows, notifications, forms, and related application functionality.
• Troubleshoot complex issues across custom applications and platform functionality, perform root-cause analysis, and implement solutions with limited oversight.
• Develop and maintain integrations between ServiceNow and other enterprise systems, as needed.
• Test and validate application and platform changes, assess potential downstream impacts, and support deployment across development, test, and production environments.
• Maintain technical documentation for custom applications, configurations, integrations, dependencies, and implemented solutions.
• Proactively identify opportunities to improve existing custom applications, simplify configurations, reduce technical debt, and improve overall platform performance and maintainability.
• Collaborate with client and project team members while independently managing assigned development activities from requirements analysis through design, development, testing, and implementation.

Required Qualifications:

• ServiceNow Certified Application Developer (CAD) certification.
• Minimum 4 years of hands-on ServiceNow development experience, including development and support of custom applications.
• Bachelor's degree
• Demonstrated experience assessing and modifying existing custom ServiceNow applications, including understanding unfamiliar data models, business logic, workflows, security configurations, and integrations.
• Strong experience with server-side and client-side ServiceNow development using JavaScript.
• Experience designing and modifying custom tables, relationships, forms, business rules, Script Includes, Client Scripts, UI Policies, ACLs, and Flow Designer/workflow functionality.
• Ability to independently analyze an existing ServiceNow implementation, determine how custom functionality has been designed, and safely implement enhancements or changes.
• Ability to obtain and maintain an Agency Suitability clearance (requires US Citizenship).

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) certification.
• Experience with App Engine and ServiceNow's application development capabilities. ServiceNow specifically positions App Engine for building and extending custom workflow applications on the Now Platform.
• Experience inheriting and supporting ServiceNow environments with significant customization or technical debt.
• Experience developing or maintaining custom integrations with external systems.
• Experience in a consulting environment and/or supporting federal clients.
• Experience with additional programming and scripting languages, particularly Python, for data processing, automation, system integration, or other technical solutions outside of the ServiceNow platform.
• Experience developing scripts or automation to support data extraction, transformation, validation, analysis, or system-to-system data exchange.
• Familiarity with technologies such as SQL, PowerShell, or other scripting/programming languages that can complement ServiceNow development and support broader client technology needs.

Overview: Exclusively focused on the Government, Kearney & Company provides financial services, including auditing, consulting, and technology services. Our commitment to our employees and clients as well as to dedication and trust, critical values to our Firm, have led to Kearney’s recognition as one of the leading accounting firms in the country. Based on our employees’ feedback, we are also consistently rated a Best Place to Work. Employment at Kearney means a flexible, collaborative, and open‑minded work environment. We hope it is your “first easy decision.” Learn more at www.kearneyco.com/careers.

The expected salary range for this position is between $77,000 and $125,000. This range is representative of base pay only and does not include straight time pay for hours worked over 40 per week, company contributions towards paid benefits, and/or bonuses. Actual compensation (meeting or exceeding the range) will be determined based on specific experience, education, work location, clearance level, and other factors permitted by law. This position is eligible for bonuses (when applicable).

We also offer a competitive benefits package that includes:

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401(k) Retirement Plan and 529 Education Savings Plan
• Flexible Spending & Health Savings Account
• Accident, Critical Illness, Hospital Indemnity Insurances
• Legal Insurance and Pet Insurance
• Employee Assistance Program, fitness and wellness benefits, and other firm benefits.
• Paid holidays, vacation, and sick time

EEO Notice

Applicants have rights under Federal Employment Laws

EEO Notice

Work location is subject to change based on client requirements.

Kearney & Company is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, national origin, ethnicity, ancestry, genetic information, religion, sex, gender, gender identity, sexual orientation, marital status, pregnancy, childbirth, any medical condition related to pregnancy or childbirth, age, disability, protected veteran status, relationship or association to a protected veteran, or any other characteristic protected by local, state or federal laws, rules or regulation. Click here for more information on Kearney’s EEO Policy.

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Family and Medical Leave Act (FMLA)

FMLA is designed to help employees balance their work and family responsibilities by allowing them to take reasonable unpaid leave for certain family and medical reasons. Kearney & Company provides eligible employees with up to 12 weeks of unpaid, job-protected leave per year. Military family leave is available for up to 26 weeks under FMLA. Click here to learn more.

Employee Polygraph Protection Act (EPPA)

The EPPA prohibits most private employers from using lie detector tests either for pre-employment screening or during the course of employment. Kearney & Company adheres all provisions of the EPPA. Click here to learn more.