Senior ServiceNow & Cybersecurity Risk Analyst (Onsite)

Beacon Hill; Illinois; On-site; USD 120,000 - 150,000; Full time

Job summary

Beacon Hill is partnering with a leading enterprise to place a Cybersecurity Senior Risk Analyst / ServiceNow Business Analyst onsite in Lake County, IL. This role bridges cybersecurity, risk stakeholders, and ServiceNow teams, driving requirements, testing, and release cycles for enterprise GRC programs.

The candidate will gather requirements, develop user stories, and manage enhancements while coordinating UAT, defects, and release planning across cross-functional teams to improve risk

Qualifications

• 10+ years of experience in cybersecurity risk analysis or a related field.
• Strong ServiceNow knowledge and experience supporting enterprise workflows.
• Experience with business analysis, including requirements gathering and test-case development.
• Experience coordinating UAT, testing, defect management, and platform enhancements.
• Understanding of change-management and release cycles and the ability to follow platform release schedules.

Responsibilities

• Gather, analyze, and document business requirements for cybersecurity risk-management processes and technology solutions.
• Develop business use cases, user stories, process flows, and functional requirements.
• Manage enhancement requests and translate business needs into actionable development requirements.
• Coordinate UAT, including test strategy, test scripts, defect tracking, troubleshooting, and solution validation.
• Track incidents, defects, enhancements, and testing activities through the ServiceNow release cycle.
• Partner with developers, GRC teams, platform owners, process owners, and other stakeholders to prioritize and deliver changes.
• Investigate issues raised by risk and business-continuity stakeholders, review ServiceNow stories, and support root-cause analysis.
• Analyze existing workflows to identify opportunities to improve efficiency, data quality, automation, and user experience.
• Support cybersecurity and third-party risk assessments, control evaluations, remediation tracking, and related processes.
• Support data governance and stewardship activities that improve the integrity, accuracy, and consistency of risk information.
• Develop metrics, reporting, and dashboards covering risk posture, operational performance, and program effectiveness.
• Prepare requirements, testing artifacts, process documentation, training materials, and other business and technical documentation.
• Provide regular status updates to stakeholders and leadership regarding enhancements, testing cycles, obstacles, and work in progress.
• Support audit, compliance, and regulatory activities by providing appropriate risk-management and system-control documentation.

Skills

Cybersecurity risk analysis

ServiceNow knowledge

Business analysis

UAT coordination

Release management

Stakeholder management

Requirements gathering

Education

Bachelor's degree in Information Security / CS / IT

Tools

ServiceNow

GRC toolsets

Job description

Beacon Hill is partnering with a leading enterprise to place a Cybersecurity Senior Risk Analyst / ServiceNow Business Analyst onsite in Lake County, IL. This role bridges cybersecurity, risk stakeholders, and ServiceNow teams, driving requirements, testing, and release cycles for enterprise GRC programs.

The candidate will gather requirements, develop user stories, and manage enhancements while coordinating UAT, defects, and release planning across cross-functional teams to improve risk