Senior Service Technician

Socket.dev; Austin (TX); On-site; USD 36,000 - 50,000; Full time

Job summary

UDR, Inc. is seeking a Senior Maintenance Technician for Residences at the Domain in Austin, TX. You will perform a variety of maintenance tasks across electrical, HVAC, plumbing, carpentry, and general repairs to keep apartment homes in top condition.

You will respond to resident requests, maintain common areas, prepare units for occupancy, and mentor junior staff while supporting on-call rotations. A EPA certification and a valid license are required.

Qualifications

• Technical or vocational credentials preferred.
• 3–5 years in building and mechanical maintenance including plumbing, electrical, appliance repair, painting and drywall.
• EPA Type II or Universal certification required.
• Valid driver's license and rotating on-call responsibility.

Responsibilities

• Respond to resident maintenance requests and restore service to standards.
• Keep community grounds and buildings clean and free of debris.
• Make ready apartments via electrical, HVAC, plumbing, carpentry, and other repairs.
• Maintain tools and inventory; assist in stocking.
• Provide exceptional customer service to residents and colleagues.
• Train and mentor new service technicians as needed.
• Perform additional assigned duties.

Skills

HVAC knowledge

Carpentry skills

Electrical repair

Plumbing skills

Appliance repair

Painting & drywall

Customer service

On-call readiness

Education

Technical or vocational certificate/degree

Job description

Senior Maintenance Technician – Every day is an opportunity for you to turn an apartment into a home. #WRK4UDR

UDR, Inc. and its affiliated companies are seeking a Senior Maintenance Technician to join our team at Residences at the Domain, our apartment community (#389 homes) located in Austin, TX.

Key Qualifications:

• Technical or vocational certificate and/or degree preferred.
• Minimum of three to five years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair, painting and drywall.
• Minimum of three to five years of relevant experience in mechanical maintenance and repair techniques.
• Knowledge and experience of HVAC and carpentry a plus.
• Must have EPA Type II or Universal certification.
• Certification in Chlorine, Fluorine, and Carbon (CFC) preferred
• Some locations require certification in pool operation (CPO).
• Valid driver's license & rotating on-call responsibility required.

Essential Job Functions:

• Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
• Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
• Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
• Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
• Provide superior customer service to internal and external customers.
• Provide a more complex level of services as needed for a high profile tower community, large complex community or for multiple communities.
• Provide additional services (if applicable) such as high-rise window cleaning, elevators, etc.
• Assist in training and mentoring of new Service Techs or Apprentices.
• Perform other duties as assigned or as necessary.

Career Development and Advancement: We offer ongoing education opportunities to support the skillset development of our employees. We have a proven culture of supporting the development and advancement of our employees' individual career goals and are proud to announce the promotion of 242 employees in 2018, that's an average of 20 associates promoted per month! We believe our employees are the organization's most valuable asset. #WRK4UDR

Exceptional Benefits: We offer a comprehensive benefit package and discounts to live in our premier communities!

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities with a mission of offering remarkable apartment homes in the most desirable locations throughout the United States. Share your expertise, skill and commitment to excellence with us, and be a part of UDR's team. #WRK4UDR

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.