Senior Security Operations Analyst

Prosegur Security USA, Inc; Lowell (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking a Senior Cyber Security Analyst to collaborate with clients to understand security requirements, assess risks, and provide recommendations to strengthen the security posture.

The role includes serving as a senior escalation point for SOC analysts, analyzing security events, and supporting containment, recovery, and root-cause analysis. The position also covers client compliance efforts and security reporting in a fast-paced environment.

Qualifications

• Bachelor's degree in Cybersecurity, CS, IT, or related field; equivalent experience considered.
• 4–6+ years in cybersecurity, security operations, incident response, or related field.
• Experience with security technologies such as SIEM, EDR/XDR, vulnerability management, firewalls, IDS/IPS, or comparable platforms.
• Strong understanding of networking, cybersecurity principles, threat detection, and incident response.
• Experience troubleshooting and investigating complex security events.
• Strong analytical, problem-solving, communication, and client‑facing skills.
• Ability to work independently, prioritize multiple issues, and operate effectively in a fast‑paced environment.

Responsibilities

• Collaborate with clients to understand security requirements, risks, and objectives.
• Provide recommendations to strengthen security posture and align with industry best practices.
• Communicate security findings, risks, and recommendations to clients and stakeholders.
• Serve as a senior escalation point for SOC analysts investigating security alerts and incidents.
• Analyze suspicious activity, security events, and potential threats to determine risk and appropriate response.
• Support incident containment, eradication, recovery, and root-cause analysis.
• Identify trends and opportunities to improve monitoring, detection, and response capabilities.
• Maintain incident response procedures and document post-incident findings and recommendations.
• Support client compliance with applicable regulatory requirements and industry standards (GDPR, HIPAA, PCI DSS).
• Prepare security reports highlighting key metrics, trends, incidents, and recommendations.
• Support security audits, assessments, and client reviews.

Skills

SIEM

EDR/XDR

Vulnerability management

Firewalls

IDS/IPS

Networking

Incident response

Analytical thinking

Communication

Client-facing

Education

Bachelor's degree in Cybersecurity/CS/IT (or related field)

Tools

Microsoft Sentinel

Splunk

CrowdStrike

Microsoft Defender

Job description

Key Responsibilities

Client Engagement

• Collaborate with clients to understand security requirements, risks, and objectives.
• Provide recommendations to strengthen security posture and align with industry best practices.
• Communicate security findings, risks, and recommendations to clients and stakeholders.

Security Operations & Incident Response

• Serve as a senior escalation point for SOC analysts investigating security alerts and incidents.
• Analyze suspicious activity, security events, and potential threats to determine risk and appropriate response.
• Support incident containment, eradication, recovery, and root-cause analysis.
• Identify trends and opportunities to improve monitoring, detection, and response capabilities.
• Maintain incident response procedures and document post-incident findings and recommendations.

Compliance & Reporting

• Support client compliance with applicable regulatory requirements and industry standards, including GDPR, HIPAA, and PCI DSS.
• Prepare security reports highlighting key metrics, trends, incidents, and recommendations.
• Support security audits, assessments, and client reviews.

Requirements

Required

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field preferred; equivalent experience may be considered.
• 4–6+ years of experience in cybersecurity, security operations, incident response, or a related field.
• Experience with security technologies such as SIEM, EDR/XDR, vulnerability management, firewalls, IDS/IPS, or comparable platforms.
• Strong understanding of networking, cybersecurity principles, threat detection, and incident response.
• Experience troubleshooting and investigating complex security events.
• Strong analytical, problem-solving, communication, and client‑facing skills.
• Ability to work independently, prioritize multiple issues, and operate effectively in a fast‑paced environment.

Preferred

• Certifications such as CISSP, CISM, CEH, Security+, CySA+, or comparable credentials.
• Experience with Microsoft Sentinel, Splunk, CrowdStrike, Microsoft Defender, or similar technologies.
• Knowledge of MITRE ATT&CK, NIST, CIS Controls, or other cybersecurity frameworks.
• Experience with cloud security, threat hunting, vulnerability management, or security engineering.

Additional Considerations

This position may require occasional work outside normal business hours to support security incidents, maintenance activities, and client requirements. The Senior Cyber Security Analyst is expected to maintain current knowledge of cybersecurity threats, technologies, and industry best practices.

Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and duties that may be assigned.

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