Senior Security Engineer

MDS is now part of Secur-Serv; Dallas (TX); On-site; USD 120,000 - 140,000; Full time

Job summary

MDS is now part of Secur-Serv in Dallas, TX is seeking a Professional Services Consultant to lead onsite deployments and remote configurations of Palo Alto Networks solutions. You will serve as the technical authority, guiding customers and project teams through secure, best-practice implementations.

The role demands deep networking and security expertise, with strong hands-on skills, mentoring, and cross-team coordination. A fully onsite engagement with clients is expected.

Qualifications

• 4+ years in professional services or similar function with engineering degree.
• Deep technical experience with installation, configuration, and operation of high-end firewall appliances.
• Strong knowledge of LAN/WAN networking, switching, routing, and security solutions.
• Experience with VPNs (Remote Access VPN, IPsec) and authentication protocols ( LDAP, RADIUS, SAML ).
• Proficiency in troubleshooting using packet capture tools and command-line utilities.

Responsibilities

• Migrate customers from legacy firewalls to Palo Alto Networks platforms.
• Build custom security policies and application signatures per client needs.
• Maintain knowledge of Palo Alto Networks SASE products, software, and services.
• Provide after-hours and weekend on-call support for maintenance activities.
• Analyze logs/events to troubleshoot and identify issues; work with TAC to resolve cases.
• Mentor on upgrades/best practices and ensure deliverables meet scope and deadlines.

Education

BS/MS in Computer Science / Electrical Engineering / Computer Engineering or related field

Tools

tcpdump

Wireshark

Job description

Job Description

• Location: Fully Onsite in Dallas, TX
• Salary Range: $120k - $140k

The Professional Services Consultant is an integral part of our mission within our Professional Services team. As a Consultant, you will provide onsite and/or remote deployment and configuration expertise relating to Palo Alto Networks solutions. You will function as the product's Subject Matter Expert and will interact directly with the customer's personnel and project teams providing leadership, technical direction, interpretation, and alternatives to our best practice deployment methodology. This is a highly technical, hands-on role and you will develop and maintain expertise level skill sets on our products and solutions deployed within the customer's environment.

As a Professional Services Consultant, you’ll get into the details of our platform. You will push the buttons, flip the levers, turn the knobs. You do not shy away from difficult challenges as it relates to cybersecurity, implementations, and integrations. You are the technical authority and will interact directly with our customers to help them secure their digital environments. The customers are counting on you to perform this work and train their staff. And while experience on the company’s platform is desired, even more important is having a solid foundation in networking and security technologies.

In fact, extensive experience with a competitor’s technology can play to your advantage. Many of the opportunities involve a client migrating to our platform for the first time, so understanding the nuances of that technology will enable you to be a better Palo Alto Networks consultant. And don't worry, we will send you to our Professional Services Academy to prepare you for the role, so you are experienced with our suite of services and products before you first meet the customer.

Your Impact

• Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
• Build custom security policies and application signatures, configured for our client’s needs
• Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
• Provide after hours and weekend on-call support as needed to support maintenance activities
• Analyze logs and events from the solution to perform initial troubleshooting and issue identification
• Work with our Technical Assistance Center to troubleshoot and diagnose support cases
• Maintain the Company's solution and provide mentorship on code upgrades and best practices
• Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope

Qualifications:

Must Have:

• Engineer (4+ years’ experience) in professional services or similar function with BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field, or equivalent background
• Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances
• Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, firewalls and security solutions
• Strong dynamic routing skills (BGP, OSPF, etc)
• Experience working with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, SAML, etc.)
• Experience working with URL filtering
• Experience working with Proxy and SSL Decryption
• Experience working with Windows and MAC OS including(debugging, editing Windows Registries, Plist, etc.)
• Experience with one or more of these vendors: Palo Alto Networks NGFW, Cisco, Checkpoint, Juniper (Netscreen), Fortinet products, Symantec/ Blue Coat, Zscaler
• Good troubleshooting skills and ability to use tools like tcpdump & Wireshark
• Good written and verbal communication skills with confirmed ability to communicate to senior leaders and technical peers
• Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales/Pre Sales/Product Management/Engineering.
• Attention to details, fast learner and excellent communication skills. Be able to communicate technical information in a simplified, easy to understand manner.
• Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals
• Possess one of more of the following industry certifications: PCNSE, CCNA/CCNP/CCIE
• Application Delivery expertise – L7 SLB / Global SLB / Traditional Link LB
• Application Performance Monitoring expertise – Response time metrics, Application identification.
• Packet capture analysis / fault isolation and remediation
• In-depth knowledge and deployment experience of SD-WAN and Remote Access technologies.
• Network Security expertise (IPS/IDS, ZBFW, NGFW)
• Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)
• Demonstrable Virtualization experience (VMware/Microsoft/Citrix/Linux KVM)
• Desire to learn on your feet and thrive on the bleeding edge of networking.

Good to Have:

• Experience with Prisma Access
• Experience with public clouds like AWS/GCP/Azure
• Scripting and automation development experience