Senior Security Analyst

Visa Hunt; United States; Hybrid; USD 88,000 - 186,000; Full time

Job summary

Zoom seeks a Senior Security Analyst to investigate cybersecurity events and incidents, combining hands-on security operations with automation engineering. The role supports a transition into a full-time automation engineer and follows a shift-based schedule (8:00 AM–6:00 PM EST, Tue–Fri or Wed–Sat).

The D&R team covers threat intelligence, security logging, detection engineering, SOC, and incident response.

Qualifications

• 2–4 years in a Security Operations Center and/or Incident Response role.
• 2+ years in a technical role (IT, Networking, Software Eng, SRE, etc.).
• Proven automation track record; expertise in deterministic and agentic triage, plus scripting proficiency.

Responsibilities

• Triaging and investigating cybersecurity events across Zoom's environment.
• Transforming analysis into repeatable automation to scale impact.
• Collaborating with D&R and SOC leadership to enhance security posture.
• Providing investigative support during active incidents.
• Developing and implementing new processes and automated workflows.

Skills

SOC/IR experience

Automation scripting

Python/Go/PowerShell

Investigation mindset

Query languages SPL/KQL/SQL

Job description

What you can expect

We are seeking a talented Senior Security Analyst to investigate cybersecurity events and incidents at Zoom. This is a unique opportunity that combines hands-on security operations with automation engineering, offering a clear path to transition into a full-time automation engineer role. This shift-based position requires working from 8:00 AM to 6:00 PM EST, Tuesday through Friday or Wednesday through Saturday.

About the Team

The Detection and Response (D&R) team at Zoom safeguards the company's systems and information to protect our customers, partners, and employees. We assess business risk and counter potential threats through both proactive and reactive measures. D&R encompasses Cyber Threat Intelligence, Security Logging, Detection Engineering, the Security Operations Center (SOC), and Incident Response.

Responsibilities

• Triaging, investigating, and escalating cybersecurity events across Zoom's environment, determining root causes and implementing preventive measures.

• Transforming thorough analysis into repeatable automation, scaling the team's output and impact, which is a core focus of the role.

• Collaborating closely with the D&R team to support our Incident Response service and enhance our security posture.

• Providing investigative support during active cybersecurity incidents.

• Developing and implementing new processes, procedures, and automated workflows as identified by D&R and SOC leadership to enhance Zoom's monitoring, detection, and mitigation capabilities.

• Responding to security events reported by internal and external teams, escalating incidents according to Zoom's incident response plan.

• Assisting with threat containment and participate in remediation activities during and after incidents.

• Maintaining awareness of the global threat landscape through close partnership with Zoom's Threat Intelligence team.

What we’re looking for

• Have 2 - 4 years of experience working in a Security Operations Center and/or Incident Response role.

• Have 2+ years of experience in a technical role (IT, Networking, Software Engineering, Systems Administration, etc.).

• Possess a proven track record of building effective automation solutions, which will be critical for success and advancement in this role. You will contribute significantly to both deterministic automation (traditional if/then scripts) and our cutting-edge agentic, LLM-powered auto-triage framework. Have good programming or scripting skills (Python, Go, PowerShell, Bash, or similar).

• Be natural curiosity combined with a thoughtful investigative mindset and eagerness to continuously learn and grow.

• Have hands-on query-building experience with security data platforms (SPL, KQL, Lucene, CQL, SQL, etc.).

Salary Range or On Target Earnings:

Minimum:

$87,600.00

Maximum:

$186,000.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.

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