Senior Scrum Master, Stores Technology

Footlocker; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Foot Locker is seeking a Sr Scrum Master to lead multiple cross-functional Agile teams, coaching them in Scrum, facilitating events, and aligning work with business objectives.

You will leverage Jira AI and Copilot to streamline workflows, drive metrics, and improve delivery velocity while partnering with Product Management and DevOps to reinforce continuous delivery across our software platforms.

Qualifications

• 5+ years as a Scrum Master or similar Agile delivery role.
• CSM, PSM II, SAFe Advanced Scrum Master or equivalent (preferred).
• Advanced proficiency in Jira; experience leveraging Jira AI and Copilot to optimize backlog refinement, forecasting, reporting, and stakeholder communication.
• Strong knowledge of Agile frameworks, Scrum delivery metrics, and experience operating in scaled environments.
• Understanding of the SDLC and DevOps principles; ability to influence teams adopting CI/CD and quality practices is a plus.

Responsibilities

• Serve as Scrum Master for 2-4 multiple cross-functional Agile teams, ensuring adherence to Scrum values, roles, events, and artifacts.
• Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Lead and support Quarterly/Program Increment planning by helping teams prepare inputs, surface and manage dependencies, and align sprint goals to broader objectives.
• Coach multiple teams, Product Owners/Managers, and stakeholders on Agile and Scrum best practices to improve collaboration and outcomes.
• Foster a culture of continuous improvement and servant leadership; drive actionable retrospective outcomes and support sustained adoption of improvements across teams.
• Educate teams on best practices and utilization of Jira AI for backlog refinement, sprint forecasting, and automated reporting.
• Leverage Copilot for generating insights, summarizing sprint outcomes, and improving communication efficiency.
• Track and analyze Scrum delivery metrics (velocity, cycle time, predictability, defect trends).
• Provide actionable insights to improve team performance and delivery predictability.
• Collaborate with Product Management, Agile Coaches & Program Managers during Quarterly Planning.
• Ensure dependencies and risks are identified and managed across teams.
• Promote understanding of DevOps practices, CI/CD pipelines, and their impact on Agile delivery.
• Partner with engineering teams to align Scrum practices with continuous delivery goals.
• Advocate for test automation practices and ensure quality is incorporated in sprint planning and throughout the SDLC.

Skills

Scrum Master

Agile coaching

Jira AI

Copilot

Facilitation

Scaled Agile

Stakeholder communication

DevOps understanding

Tools

Jira

Jira AI

Copilot

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world‑class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

We are seeking a Sr Scrum Master to lead and enable high‑performing Agile teams in delivering business value through iterative development. This role requires deep knowledge of Scrum practices, strong facilitation skills, and the ability to coach teams and stakeholders on Agile principles across complex, cross‑team environments. The ideal candidate will leverage Jira AI and Copilot tools to streamline workflows, improve visibility, and enhance team productivity at scale.

Responsibilities

Scrum Leadership

• Serve as Scrum Master for 2-4 multiple cross‑functional Agile teams, ensuring adherence to Scrum values, roles, events, and artifacts.
• Facilitate Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives.
• Lead and support Quarterly/Program Increment planning activities by helping teams prepare inputs, surface and manage dependencies, and align sprint goals to broader objectives.

Agile Coaching

• Coach multiple teams, Product Owners/Managers, and stakeholders on Agile and Scrum best practices to improve collaboration and outcomes.
• Foster a culture of continuous improvement and servant leadership; drive actionable retrospective outcomes and support sustained adoption of improvements across teams.

Tool Enablement

• Educate teams on best practices and utilization of Jira AI for backlog refinement, sprint forecasting, and automated reporting.
• Leverage Copilot for generating insights, summarizing sprint outcomes, and improving communication efficiency.

Metrics & Reporting

• Track and analyze Scrum delivery metrics (velocity, cycle time, predictability, defect trends).
• Provide actionable insights to improve team performance and delivery predictability.

Planning & Alignment

• Collaborate with Product Management, Agile Coaches & Program Managers during Quarterly Planning.
• Ensure dependencies and risks are identified and managed across teams.

DevOps & Continuous Delivery Awareness

• Promote understanding of DevOps practices, CI/CD pipelines, and their impact on Agile delivery.
• Partner with engineering teams to align Scrum practices with continuous delivery goals.
• Advocate for test automation practices and ensure quality is incorporated in sprint planning and throughout the SDLC.

Qualifications

• Experience: 5+ years as a Scrum Master (or similar Agile delivery role) supporting software and/or product teams.
• Certifications: CSM, PSM II, SAFe Advanced Scrum Master, or equivalent (preferred).
• Tools: Advanced proficiency in Jira; experience leveraging Jira AI and Copilot to optimize backlog refinement, forecasting, reporting, and stakeholder communication.
• Strong knowledge of Agile frameworks, Scrum delivery metrics (e.g., velocity, cycle time), and experience operating in scaled environments.
• Understanding of the software delivery lifecycle (SDLC) and DevOps principles; demonstrated ability to influence teams adopting CI/CD and quality practices is a plus.

Preferred Skills

• Excellent facilitation and conflict resolution skills.
• Strong communication skills with demonstrated ability to influence and partner with Product and Engineering stakeholders across teams.
• Ability to drive continuous improvement and innovation using AI‑powered tools.
• Retail experience, especially in the area of Stores Technology.

At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.