Senior Scalehouse Specialist – Customer & Safety Lead

Waste Management; Novato (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401K with match

Paid vacation & holidays

Employee stock purchase plan

Job summary

Waste Management in California seeks a senior-level customer-facing role at a WM Facility. You will serve as the first point of contact for customers depositing waste, calculate payments, and inspect loads for safety, ensuring compliance with safety rules and PPE requirements.

You will handle administrative tasks, reports, and data entry while upholding WM's values of service, safety, and growth. The position requires strong customer service and payment accuracy skills, with a focus on safe

Qualifications

• 4 years of relevant work experience.
• High School Diploma or GED preferred.

Responsibilities

• Greets customers, directs customers and other traffic, and answers questions accurately.
• Correctly calculates payments for customers.
• Ensures that incoming garbage loads are safe and do not contain any inappropriate material.
• Ensures that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE).
• Provides general upkeep of the Scale House.
• Completes all administrative tasks including regular filing, and completes required reports.
• Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Attends company sponsored training and meetings as directed.
• Works overtime as needed.
• Performs other duties as assigned, including data entry and minor customer service responsibilities.
• Approaches all encounters with employees, customers and vendors in a friendly, service oriented manner.

Skills

Customer service

Cash handling

Safety awareness

Education

High School Diploma or GED

Job description

Waste Management in California seeks a senior-level customer-facing role at a WM Facility. You will serve as the first point of contact for customers depositing waste, calculate payments, and inspect loads for safety, ensuring compliance with safety rules and PPE requirements.

You will handle administrative tasks, reports, and data entry while upholding WM's values of service, safety, and growth. The position requires strong customer service and payment accuracy skills, with a focus on safe